Front Desk Coordinator

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    "location": {
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      "state": "District of Columbia",
      "postalCode": "20012",
      "addressCountry": "United States"
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    "datePosted": "2026-05-05",
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    "description": "<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif; font-weight: bold\">Job Opportunity: </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\">Front Desk Coordinator</span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif; font-weight: bold\">Location: </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\">Washington, DC </span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif; font-weight: bold\">Department: </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\">Operations</span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\"><br></span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif; font-weight: bold\">Application Deadline: </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\">Until filled </span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif; font-weight: bold\">Employment Type: </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\">Full-time</span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif; font-weight: bold\">Expected Start Date of Position: </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\">As soon as Possible </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\"><br></span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif; font-weight: bold\">Reports to: </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\">Director of Operations</span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif; font-weight: bold\">Compensation: </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\">Salary starts at $39,047 - $62,107 and will be commensurate with degree and years of experience </span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif; font-weight: bold\">FLSA Status: </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\">Exempt </span><span style=\"color: rgb(34, 34, 34); font-family: Georgia, serif\"><br><br></span></span></p>\n<p><span style=\"color: rgb(79, 129, 189); font-family: Georgia, serif; font-size: 12pt; font-weight: bold\">About Breakthrough Montessori Public Charter School</span></p>\n<p><span style=\"font-family: Georgia, serif; font-size: 12pt\">Breakthrough Montessori Public Charter School's mission is to provide diverse families of Washington DC a public Montessori education designed to enable children to develop within themselves the power to shape their lives and the world around them.</span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Georgia, serif\">Our vision is for students to have the competence and courage to individually excel, and collectively build a just society.</span><span style=\"font-family: Georgia, serif\"><br><br></span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Georgia, serif\">Breakthrough Montessori Public Charter School was founded in early 2016 in Washington, DC and currently serves 388 students from Pre-K 3 through grade 6. At Breakthrough Montessori PCS, we believe in the unbounded potential of all children; students of all races, classes, genders, sexual orientations, abilities, and backgrounds deserve a personalized education. Our school is grounded in an institutional commitment to development, prevention, and community. We support human development through a strict application of the time-tested Montessori instructional model. We support prevention through early learning, support, and intervention, enabling us to quickly and effectively address learning challenges. Finally, we support the community through an intensive approach to family engagement. </span><span style=\"font-family: Georgia, serif\"><br><br></span></span></p>\n<p><span style=\"font-family: Georgia, serif; font-size: 12pt\">Breakthrough Montessori PCS is committed to equity in all areas of our school's work. We believe in the unbounded potential of all children. Therefore, we are a supportive environment that seeks to employ a diverse staff reflective of all genders, races, ethnicities, religions, sexual orientations, and backgrounds. </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Georgia, serif\">Breakthrough Montessori PCS is a coaching school; all team members receive and give coaching to support professional growth.</span><span style=\"font-family: Georgia, serif\"><br></span><span style=\"font-family: Georgia, serif\"> </span></span></p>\n<p><span style=\"color: rgb(79, 129, 189); font-family: Georgia, serif; font-size: 12pt; font-weight: bold\">Position Summary:</span></p>\n<p><span style=\"font-family: Georgia, serif; font-size: 12pt\">The Front Desk Coordinator serves as the primary point of contact for families, visitors, and incoming communications at Breakthrough Montessori PCS. This role is responsible for maintaining a welcoming, organized, and secure front office environment while supporting daily school operations and fostering strong relationships with families.<br><br></span></p>\n<p><span style=\"font-family: Georgia, serif; font-size: 12pt\">This position plays a key role in shaping the school’s front-facing experience and requires a professional, approachable, and service-oriented individual who is highly organized, detail-oriented, and responsive. The ideal candidate is solution-focused, able to manage multiple priorities in a fast-paced environment, and maintains a high level of confidentiality and professionalism at all times.<br><br></span></p>\n<p><span style=\"color: rgb(79, 129, 189); font-family: Georgia, serif; font-size: 12pt; font-weight: bold\">Essential Functions and Responsibilities:</span></p>\n<p><span style=\"font-family: Georgia, serif; font-size: 12pt\">The Front Desk Coordinator is a 12-month position. Working hours are Monday-Friday from 10:00 am - 6:00 pm. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Georgia, serif; font-size: 12pt\">Responsibilities include the following:</span></p>\n<p><span style=\"color: rgb(46, 117, 182); font-family: Georgia, serif; font-size: 12pt; font-weight: bold\">Front Desk Operations</span></p>\n<ul>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Serve as the primary point of contact for all visitors, families, and incoming calls; maintain a professional, welcoming, and organized front office environment at all times</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Manage front door access, monitor visitor sign-in procedures, and ensure all guests follow school safety and security protocols</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Respond to phone, email, and in-person inquiries promptly and accurately; route inquiries to the appropriate staff member when needed</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Receive and distribute mail, packages, and deliveries; maintain organized front office systems and documentation</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Provide general administrative support to the operations team and school leadership, including scheduling, copying, filing, and materials preparation</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Georgia, serif\"> </span><span style=\"color: rgb(46, 117, 182); font-family: Georgia, serif; font-weight: bold\">Enrollment &amp; Attendance Support</span></span></p>\n<ul>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Assist prospective families with enrollment inquiries; provide accurate information about the application process, lottery, and school programs</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Support the collection, organization, and tracking of enrollment documentation, student forms, and family intake records</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Manage student sign-in and sign-out, including late arrivals, early dismissals, and aftercare pick-up, in accordance with school policy</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Support attendance tracking and accuracy across student programs, including reconciliation of attendance changes, follow-up on absences, and communication of attendance-related updates to families and staff in coordination with the operations team</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Georgia, serif\"> </span><span style=\"color: rgb(46, 117, 182); font-family: Georgia, serif; font-weight: bold\">Family Engagement &amp; Communications</span></span></p>\n<ul>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Serve as the school’s primary family-facing point of contact — the go-to person for information, updates, and support across all school programs and events</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Build positive, respectful, and consistent relationships with families, treating every interaction as an opportunity to strengthen the school–family partnership</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Communicate school news, event information, schedule changes, and updates to the school community via phone, email, school communication platforms and social media</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Support family communication around student progress and classroom updates in coordination with instructional staff, using school-designated platforms and tools</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Support families navigating school processes with patience, clarity, and a solutions-oriented approach; connect families to the appropriate staff member when needed</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Facilitate equitable access to information for all families, including multilingual communication support (Spanish, Amharic, Arabic, French, Chinese, and other home languages spoken by our community) </span></li>\n</ul>\n<p><span style=\"color: rgb(46, 117, 182); font-family: Georgia, serif; font-size: 12pt; font-weight: bold\">Building Reset &amp; School Operations Support</span></p>\n<ul>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Support end-of-day and opening procedures, including resetting shared spaces and high-traffic areas to ensure the building is ready for the following day’s staff and school operations</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Exercise sound operational decision-making and judgment when school leadership may not be immediately available, escalating to appropriate staff when needed</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Assist with aftercare operations, including student check-in/check-out and family communication around extended day schedules</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Assist with the coordination and logistics of school events and community initiatives</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Provide general operational support to ensure smooth, aligned day-to-day functioning across the school</span></li>\n</ul>\n<p><span style=\"color: rgb(79, 129, 189); font-family: Georgia, serif; font-size: 12pt\"><br><span style=\"font-weight: bold\">Required Competencies and Qualifications:</span></span></p>\n<ul>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Strong interpersonal, verbal, and written communication skills, with a professional, welcoming, and customer-service oriented demeanor</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Ability to build positive relationships and work effectively as part of a diverse team</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Demonstrated commitment to upholding the school’s mission, including anti-bias and anti-racist practices</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Ability to maintain strict confidentiality of student, family, and staff information</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Solution-oriented mindset with strong problem-solving and collaboration skills</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Experience in a school, front office, or customer-facing role preferred</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets) and general office equipment</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Multilingual candidates strongly encouraged to apply (e.g., Spanish, Amharic, Arabic, Chinese, French, etc.)</span></li>\n</ul>\n<p><span style=\"color: rgb(79, 129, 189); font-family: Georgia, serif; font-size: 12pt\"><br><span style=\"font-weight: bold\">Education and Experience:</span></span></p>\n<ul>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">High school diploma or equivalent required</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Associate’s or Bachelor’s degree preferred (education, communications, business administration, or related field)</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Relevant experience may be considered in lieu of a degree</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Experience working with diverse populations of students, families, and communities required</span></li>\n<li><span style=\"font-family: Georgia, serif; font-size: 12pt\">Experience working in public schools preferred; experience with Montessori environments is a plus</span></li>\n</ul>\n<p><span style=\"color: rgb(79, 129, 189); font-family: Georgia, serif; font-size: 12pt\"><br><span style=\"font-weight: bold\">Working Conditions:</span></span></p>\n<p><span style=\"font-family: Georgia, serif; font-size: 12pt\">The working environment characteristics described represent those employee encounters while performing the essential functions of this job. The position involves sitting, bending, standing, pushing, and reaching with both hands/ arms as necessary and may require some lifting up to 40lbs. In addition to the routine use of standard office equipment.</span></p>",
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