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    "requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>Summary:</span></strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>&nbsp;Develop, implement, manage and oversee a uniform model for delivery of coordinated and integrated community services, including outreach and assessment, housing search and stabilization, and ongoing care coordination. Provide clinical, administrative support and oversight to the team of regional supportive housing programs. Manage a team that provides support to individuals with behavioral health and substance use disorders, in need of housing and financial stability. Participate proactively in regional shelter, housing and support services teams.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Why Work for SMOC?</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Primary Responsibilities:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Manage the operational, reporting and day to day activities of a small team comprised of a case manager, an outreach worker, and an administrative assistant.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Recruit, manage, develop and evaluate staff by providing timely mentoring, training and performance management. Complete required paperwork in accordance with company policy.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide as needed individual and regular clinical supervision to direct care staff of the program in weekly staff meetings and on an as needed basis.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Review all client charts at intake, to ensure the proper documentation is completed (proof of homelessness, documentation of disability) and quarterly to review client centered treatment plans and perform evaluations regularly.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Conduct regular chart review and audits with the program manager.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Perform intake and assessment as necessary for new referrals.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Participate in and review case managers and outreach workers weekly case notes fact to face visits and maintain documentation standards.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain and triage wait list.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide outreach to homeless individuals living outside and in shelters and network with stakeholders in the community.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Attend level of care meetings with state agency funders, internal triage team and billing department.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain linkage to SMOC&rsquo;s single adult continuum referral sources.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of work.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Attend &amp; participate in team meetings as requested and communicate effectively with clients and staff in other areas.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies &amp; procedures.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned. <strong>&nbsp;</strong></li></ul></div><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge and Skill Requirements:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>LMHC, LICSW or RN preferred.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Prior experience in mental health and substance use treatment with a minimum of 2 years.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Minimum 2 years supervisory experience, preferably of community health workers or care managers.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Valid driver&rsquo;s license, reliable vehicle and evidence of insurability required.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Dress is business casual.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Organizational Relationship:&nbsp;</strong>Directly reports to the Director of Community Support Services. Direct reports of this position are LTPSH case manager, Outreach Specialist, and Administrative Assistant. Indirect reports of this position are N/A.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirement:&nbsp;</strong>Ability to drive a vehicle. Ability to ascend and descend stairs. Ability to make a comprehensive assessment of client&rsquo;s needs.&nbsp;</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Working Conditions:</strong> This position will travel to various locations within Massachusetts and needs to be available off hours. As part of the responsibilities of this position, the Clinical Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Hybrid Work Option:&nbsp;</strong>Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Clinical Manager position is eligible to work from home <strong>0-20%</strong> of the week in scheduling coordination with the department manager.</span></p></div>\n<br/>Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break.<br/>35 Hours per week.",
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