Assistant Registrar of Transfer Services (HR Title: Assistant Registrar)

Salary Range: Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Assistant Registrar of Transfer Services is responsible for oversight and daily processing of non-SMU academic records including domestic and international transfer credit, and setting up external organization designations in compliance with government regulations and University policies. This position tests updates and fixes and upgrades in my.SMU and Brainware, troubleshoots problems, researches various issues, implements new functionality, and provides users with documentation on transfer processes. This position works closely with academic deans and faculty to apply policies and implement procedures within those policies. The position also works closely with transfer students, making sure their credits transfer correctly and serves as advisor to SMU’s chapter of Tau Sigma National Honor Society. This position will support other areas of the Registrar's Office, including VA, Ceremonies, and returning student readmission. Essential Functions: Transfer Services - Oversee processing of Transfer Records and Business requirements; provide daily production support for transfer services; manage Academic Record’s Counselors and verify transfer academic caseloads are processed in a timely/ accurate manner; oversee Brainware software and transfer imaging; train staff on transfer processing. Administer set-up of college and international external organizations; oversee processing of external transcripts used to determine transfer equivalencies to build and maintain transfer rules; communicate with academic areas to evaluate transfer courses; create/maintain/implement imaging schedule of all transfer related documents; test updates/fixes in PeopleSoft. Assist with the online transfer petition process; complete preliminary athletic evaluations for Admission; attend college fairs in order to assist the recruitment process and answer any transfer questions; coordinate Tau Sigma National Honor Society; create, maintain, and implement a schedule to image all transfer related documents. Assist Admission Counselors with questions, evaluations and course recommendations; maintain great relationships with administrative assistants, academic departments, and undergraduate advising; maintain relationships with transfer liaison at feeder institutions; answer transfer email communication from the Transfer Services and Registrar email accounts. Research production - stop issues with IT developers and test possible solutions on SAS for Student Records module; write new and modify existing policy and procedures for Student Records processes, including data queries attached to these processes; write new and modify existing policy and procedures for Student Records processes, including data queries attached to these processes; design, implement and test new Student Records functionality in SAS Veterans Certification - serve as backup for certifying veteran students for their VA benefits Reinstatement/Reactivation of Students - serve as backup for the Coordinator of Readmission and Transfer, assisting with admissions, enrollment and business processes Other duties as assigned, including support of academic ceremonies as needed. Salary Range: Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Assistant Registrar of Transfer Services is responsible for oversight and daily processing of non-SMU academic records including domestic and international transfer credit, and setting up external organization designations in compliance with government regulations and University policies. This position tests updates and fixes and upgrades in my.SMU and Brainware, troubleshoots problems, researches various issues, implements new functionality, and provides users with documentation on transfer processes. This position works closely with academic deans and faculty to apply policies and implement procedures within those policies. The position also works closely with transfer students, making sure their credits transfer correctly and serves as advisor to SMU’s chapter of Tau Sigma National Honor Society. This position will support other areas of the Registrar's Office, including VA, Ceremonies, and returning student readmission. Essential Functions: Transfer Services - Oversee processing of Transfer Records and Business requirements; provide daily production support for transfer services; manage Academic Record’s Counselors and verify transfer academic caseloads are processed in a timely/ accurate manner; oversee Brainware software and transfer imaging; train staff on transfer processing. Administer set-up of college and international external organizations; oversee processing of external transcripts used to determine transfer equivalencies to build and maintain transfer rules; communicate with academic areas to evaluate transfer courses; create/maintain/implement imaging schedule of all transfer related documents; test updates/fixes in PeopleSoft. Assist with the online transfer petition process; complete preliminary athletic evaluations for Admission; attend college fairs in order to assist the recruitment process and answer any transfer questions; coordinate Tau Sigma National Honor Society; create, maintain, and implement a schedule to image all transfer related documents. Assist Admission Counselors with questions, evaluations and course recommendations; maintain great relationships with administrative assistants, academic departments, and undergraduate advising; maintain relationships with transfer liaison at feeder institutions; answer transfer email communication from the Transfer Services and Registrar email accounts. Research production - stop issues with IT developers and test possible solutions on SAS for Student Records module; write new and modify existing policy and procedures for Student Records processes, including data queries attached to these processes; write new and modify existing policy and procedures for Student Records processes, including data queries attached to these processes; design, implement and test new Student Records functionality in SAS Veterans Certification - serve as backup for certifying veteran students for their VA benefits Reinstatement/Reactivation of Students - serve as backup for the Coordinator of Readmission and Transfer, assisting with admissions, enrollment and business processes Other duties as assigned, including support of academic ceremonies as needed. Education and Experience: Bachelor’s is required. Master's is preferred. A minimum of 3 years of experience is required. Experience in academic/transfer records, enrollment services and managing large projects is required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Candidate must have experience with Outlook, Word, Excel, Publisher, Adobe, and PeopleSoft. Candidate must be available to work some evenings and weekends for academic ceremonies and quarterly testing. Physical and Environmental Demands: Sit for long periods of time Bend, and stand Carry 25 lbs Deadline to Apply: Priority consideration will be given to applications submitted by June 19th, 2026 . Position will remain open until filled. EEO Statement SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits . Education and Experience: Bachelor’s is required. Master's is preferred. A minimum of 3 years of experience is required. Experience in academic/transfer records, enrollment services and managing large projects is required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Candidate must have experience with Outlook, Word, Excel, Publisher, Adobe, and PeopleSoft. Candidate must be available to work some evenings and weekends for academic ceremonies and quarterly testing. Physical and Environmental Demands: Sit for long periods of time Bend, and stand Carry 25 lbs Deadline to Apply: Priority consideration will be given to applications submitted by June 19th, 2026 . Position will remain open until filled. EEO Statement SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .

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