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    "requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Position Title:</strong></p><p style=\"margin-left:0in;\"><strong>Recruiting Manager</strong></p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Summary</strong></p><p style=\"margin-left:0in;\">The Corporate / Call Center Recruiting Manager is responsible for leading and managing the full-cycle recruitment process for corporate and contact center operations. This role develops and executes data-driven recruiting strategies designed to attract, hire, and retain top talent in a fast-paced, high-volume environment. The Recruiting Manager partners strategically with leadership to support workforce planning initiatives, organizational growth, and operational staffing goals.</p><p style=\"margin-left:0in;\">This position oversees talent pipeline development, recruitment analytics, employer branding initiatives, recruiting technology platforms, and recruitment committee activities to ensure hiring effectiveness and a positive candidate experience. The ideal candidate is highly organized, analytical, collaborative, and passionate about talent acquisition and workforce development.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Essential Functions</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Develop and execute strategic, data-driven recruiting initiatives to support corporate and call center staffing needs.</li><li style=\"margin-left:0in;\">Manage the full-cycle recruitment process including sourcing, screening, interviewing, hiring, and onboarding coordination.</li><li style=\"margin-left:0in;\">Partner strategically with operational leadership and Human Resources to support workforce planning and staffing forecasts.</li><li style=\"margin-left:0in;\">Build and maintain strong talent pipelines through job boards, networking, social media, employee referrals, career fairs, and community partnerships.</li><li style=\"margin-left:0in;\">Lead high-volume recruitment efforts while maintaining quality hiring standards and candidate experience.</li><li style=\"margin-left:0in;\">Utilize recruitment analytics and hiring metrics to evaluate recruiting effectiveness, identify trends, and improve staffing outcomes.</li><li style=\"margin-left:0in;\">Monitor key performance indicators including time-to-fill, turnover trends, candidate quality, sourcing effectiveness, and recruiting funnel performance.</li><li style=\"margin-left:0in;\">Conduct compensation and labor market analysis to ensure competitive pay practices and support hiring strategies.</li><li style=\"margin-left:0in;\">Maintain knowledge of pay scales, compensation structures, and market trends while producing cost analysis reports related to staffing and recruitment initiatives.</li><li style=\"margin-left:0in;\">Assist with Requests for Proposals (RFPs) by providing recruiting data, staffing projections, workforce insights, and operational support as needed.</li><li style=\"margin-left:0in;\">Oversee and optimize the use of recruiting technology platforms including applicant tracking systems (ATS), HRIS systems, and recruitment marketing tools.</li><li style=\"margin-left:0in;\">Develop and maintain employer branding strategies that promote the organization as an employer of choice.</li><li style=\"margin-left:0in;\">Collaborate with leadership to create proactive staffing strategies aligned with organizational goals and business growth.</li><li style=\"margin-left:0in;\">Organize and coordinate all recruitment committee meetings, events, hiring initiatives, and recruiting-related activities.</li><li style=\"margin-left:0in;\">Lead and mentor recruiters and recruiting support staff to ensure recruiting objectives are achieved.</li><li style=\"margin-left:0in;\">Ensure compliance with company policies, employment laws, and hiring regulations.</li><li style=\"margin-left:0in;\">Create and maintain job postings, interview guides, recruiting workflows, and recruitment materials.</li><li style=\"margin-left:0in;\">Coordinate and participate in hiring events, job fairs, and recruitment campaigns.</li><li style=\"margin-left:0in;\">Promote diversity, equity, and inclusion initiatives throughout recruitment and hiring practices.</li><li style=\"margin-left:0in;\">Support onboarding and training transition efforts to ensure successful new hire integration.</li><li style=\"margin-left:0in;\">Maintain accurate recruitment records, reports, and applicant tracking documentation.</li><li style=\"margin-left:0in;\">Stay informed on labor market trends, recruiting best practices, and talent acquisition innovations.</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Qualifications Required</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Strong knowledge of recruiting, interviewing, workforce planning, and hiring best practices.</li><li style=\"margin-left:0in;\">Demonstrated success leading high-volume recruiting initiatives in fast-paced environments.</li><li style=\"margin-left:0in;\">Experience utilizing recruitment analytics and data-driven recruiting strategies to improve hiring performance.</li><li style=\"margin-left:0in;\">Strong understanding of talent pipeline development and workforce forecasting.</li><li style=\"margin-left:0in;\">Knowledge of compensation analysis, pay scale development, and labor market trends.</li><li style=\"margin-left:0in;\">Experience producing recruitment cost analysis and staffing reports preferred.</li><li style=\"margin-left:0in;\">Experience assisting with RFP processes and workforce planning initiatives preferred.</li><li style=\"margin-left:0in;\">Experience with recruiting technology platforms including applicant tracking systems (ATS), HRIS systems, LinkedIn Recruiter, Workday, iCIMS, or similar platforms preferred.</li><li style=\"margin-left:0in;\">Excellent leadership, interpersonal, and relationship-building skills.</li><li style=\"margin-left:0in;\">Ability to develop strategic partnerships with leadership and operational departments.</li><li style=\"margin-left:0in;\">Strong organizational, analytical, and problem-solving skills.</li><li style=\"margin-left:0in;\">Ability to manage multiple priorities and deadlines effectively.</li><li style=\"margin-left:0in;\">Excellent written and verbal communication skills.</li><li style=\"margin-left:0in;\">Knowledge of employment laws, recruitment compliance standards, and HR best practices.</li><li style=\"margin-left:0in;\">Ability to maintain confidentiality and professionalism.</li><li style=\"margin-left:0in;\">Passion for talent development, employee engagement, and organizational growth.</li><li style=\"margin-left:0in;\">Positive, collaborative, and professional attitude.</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Minimum Required Education / Training</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Bachelor&rsquo;s degree in Human Resources, Business Administration, Communications, Finance, or a related field preferred.</li><li style=\"margin-left:0in;\">Minimum of 3&ndash;5 years of recruiting or talent acquisition experience required.</li><li style=\"margin-left:0in;\">Minimum of 1&ndash;2 years of leadership or management experience preferred.</li><li style=\"margin-left:0in;\">Experience in call center, customer service, healthcare, or high-volume staffing environments preferred.</li><li style=\"margin-left:0in;\">Experience managing recruiting technology platforms and applicant tracking systems preferred.</li><li style=\"margin-left:0in;\">Experience with compensation analysis, workforce planning, and recruitment reporting preferred.</li><li style=\"margin-left:0in;\">SHRM, PHR, Talent Acquisition, or related HR certifications are a plus.</li></ul></div>\n",
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