Marketing Concierge

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    "ExternalDescriptionStr": "<p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be.</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\"><strong>Why do Team Members Like Working for us?</strong></span></p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Driven hourly pay</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Medical, Dental, and Vision benefits starting on Day 1</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Generous Vacation Time Off Program</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Paid Sick Time</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">GO Hilton Discounted hotel rates worldwide</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">401(k) program with company match</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Employee stock purchase program - purchase shares at a discounted rate</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Tuition reimbursement programs</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Recognition Programs and Rewards</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Internal Growth and Career Pathing</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">And much more!</span></li></ul>",
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    "PrimaryLocationCountry": "US",
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    "ExternalPostedStartDate": "2026-05-26T16:43:52+00:00",
    "ExternalQualificationsStr": "<p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:</span></p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Experience in customer service for at least a year is vital.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Professional verbal, interpersonal, guest relations and etiquette skills are to be displayed in person, in written form, and on the telephone.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Proficiency in English is required (speak, read, write).</span></li></ul><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Minimum of 2+ years experience selling and booking tours, activities, concierge services.</span></p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">1+ years of experience in the timeshare industry with a track record of success in sales and/or marketing.</span></li></ul><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests’ vacation dreams to life.&nbsp;</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&nbsp;</span></p><p>&nbsp;</p>",
    "InternalQualificationsStr": "<p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:</span></p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Experience in customer service for at least a year is vital.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Professional verbal, interpersonal, guest relations and etiquette skills are to be displayed in person, in written form, and on the telephone.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Proficiency in English is required (speak, read, write).</span></li></ul><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Minimum of 2+ years experience selling and booking tours, activities, concierge services.</span></p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">1+ years of experience in the timeshare industry with a track record of success in sales and/or marketing.</span></li></ul><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests’ vacation dreams to life.&nbsp;</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.&nbsp;</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&nbsp;</span></p><p>&nbsp;</p>",
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    "ExternalResponsibilitiesStr": "<p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Our In-House Marketing Representative entails generating leads and booking qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. You will also provide both customer and concierge services to all guests projecting a professional company image.</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Additional Responsibilities:</span></p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Conducts pre-arrival calls to owners, renters, and exchangers. Confirms appointments with guests to ensure tour reservations and improve show rate. Completes required paperwork accurately and completely for each tour. Checks availability so as to not overbook tour waves.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Ensures guests meet minimum eligibility for gifts as provided or promotes a courtesy tour. Follows gifting procedures to ensure costs are met monthly.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Provides location-related guest service to resort guests and visitors, including advising guests to resort services for specific assistance or information. Distributes only HGV-authorized information, collateral, and materials. Maintains location operating standards.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Carries out all other reasonable requests by management that one is capable of performing. Contacts appropriate management with any guest issues.</span></li></ul><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\"><strong>Schedule Details:</strong>&nbsp;Our Marketing Concierge will work a flexible schedule to include weekends and holidays.</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.</span></p>",
    "InternalResponsibilitiesStr": "<p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Our In-House Marketing Representative entails generating leads and booking qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. You will also provide both customer and concierge services to all guests projecting a professional company image.</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Additional Responsibilities:</span></p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Conducts pre-arrival calls to owners, renters, and exchangers. Confirms appointments with guests to ensure tour reservations and improve show rate. Completes required paperwork accurately and completely for each tour. Checks availability so as to not overbook tour waves.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Ensures guests meet minimum eligibility for gifts as provided or promotes a courtesy tour. Follows gifting procedures to ensure costs are met monthly.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Provides location-related guest service to resort guests and visitors, including advising guests to resort services for specific assistance or information. Distributes only HGV-authorized information, collateral, and materials. Maintains location operating standards.</span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Carries out all other reasonable requests by management that one is capable of performing. Contacts appropriate management with any guest issues.</span></li></ul><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\"><strong>Schedule Details:</strong>&nbsp;Our Marketing Concierge will work a flexible schedule to include weekends and holidays.</span></p><p><span style=\"font-family:&quot;Calibri&quot;,sans-serif;\">Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.</span></p>",
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