Case Manager (Tracy EHP)

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    "description": "<p><span style=\"font-size: 18pt; font-weight: bold\">Case Manager (Tracy EHP)</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">In-Person Full-Time (40 hours per week) Position in Tracy, CA (Non-Exempt) </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Who We Are</span></p>\n<p><span style=\"font-size: 10pt\">Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barrier.  </span></p>\n<p><span style=\"font-size: 10pt\">RP is led by survivors with a focus on reflection, innovation, and connection.  We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Who You Are</span></p>\n<p><span style=\"font-size: 10pt\">You have a strong commitment to preventing interpersonal violence as well as an understanding of, and sensitivity to, serving diverse populations. You have excellent interpersonal skills and strong techniques for relationship building. You believe people should determine their own path towards healing, and have an orientation towards survivor-centered services.</span></p>\n<p><span style=\"font-size: 10pt\">You are a go-getter who enjoys fast paced environments. You enjoy working both collaboratively and independently. You are adept at time management and highly organized with a proven ability to ensure you can meet deadlines, plan, organize and execute. You are comfortable working as part of a team and are an accountable collaborator. You excel at organizing, prioritizing, and following through on multiple time-sensitive projects. You are flexible, creative, and take initiative in handling emergencies. </span></p>\n<p><span style=\"font-size: 10pt; font-style: italic; font-weight: bold\">What qualifications are required for this position?</span></p>\n<p><span style=\"font-size: 10pt\">You Are Also:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Bachelor’s degree in social work, human services, or a related field preferred; equivalent experience may be considered.</span></li>\n<li><span style=\"font-size: 10pt\">Minimum of two years of experience providing case management or direct services to individuals experiencing homelessness or housing instability.</span></li>\n<li><span style=\"font-size: 10pt\">Experience working in shelter or residential settings is preferred.</span></li>\n<li><span style=\"font-size: 10pt\">Knowledge of housing resources, benefits systems, and community services.</span></li>\n<li><span style=\"font-size: 10pt\">Strong organizational, communication, and engagement skills.</span><span style=\"font-size: 10pt\"><br><br></span></li>\n<li><span style=\"font-size: 10pt\">Ability to manage a high caseload in a fast-paced environment.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Experience with HMIS or similar data management systems.</span></li>\n<li><span style=\"font-size: 10pt\">Knowledge of trauma-informed care, harm reduction, and housing-first approaches.</span></li>\n<li><span style=\"font-size: 10pt\">Experience working with individuals with complex needs, including behavioral health or substance use challenges.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">In possession of a valid CA driver's license, proof of insurance, and be approved by RP insurance as a driver in order to drive agency vehicles.  If a staff member cannot be approved by RP insurance as a driver, employment might not be able to continue.  Instances where staff cannot be approved to drive will be reviewed on a case by case basis to determine if employment can continue in their role without driving agency vehicles.  Items considered include but are not limited to: the shift the staff member holds and the frequency/necessity of driving during that shift, the amount of time before the staff member may be approved to drive by the insurance carrier, the availability of other staff on site to drive agency vehicles as program needs require, etc.</span></li>\n<li><span style=\"font-size: 10pt\">Able to complete all required background checks. Additional requirements may be deemed necessary, including fingerprinting (Live Scan), completion of all Community Care Licensing (CCL) documents, and ability to meet CCL licensing requirements.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What You Will Do</span></p>\n<p><span style=\"font-size: 10pt\">The Case Manager provides direct services to participants residing in a 150-bed congregate shelter, supporting individuals in addressing immediate needs, identifying barriers, and working toward stable and permanent housing. This role is responsible for engaging participants, completing assessments, developing service plans, and coordinating access to housing resources and supportive services.</span></p>\n<p><span style=\"font-size: 10pt\">The Case Manager works as part of a multidisciplinary team and collaborates closely with Residential Advocates, the Program Coordinator, and leadership to ensure participants receive coordinated, participant-centered care. This position requires strong engagement skills, the ability to manage a high caseload, and experience working with individuals experiencing homelessness or complex needs.</span></p>\n<p><span style=\"font-size: 10pt; font-style: italic; font-weight: bold\">Responsibilities include</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Participant Engagement and Assessment</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Engage participants residing in the shelter to assess needs, strengths, and barriers to housing stability.</span></li>\n<li><span style=\"font-size: 10pt\">Complete intake assessments and gather relevant information including housing history, income, and service needs.</span></li>\n<li><span style=\"font-size: 10pt\">Build and maintain professional, trusting relationships with participants using a trauma-informed approach.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Service Planning and Case Management</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Develop individualized service plans focused on housing stability, self-sufficiency, and access to resources.</span></li>\n<li><span style=\"font-size: 10pt\">Provide ongoing case management support through regular meetings, goal tracking, and problem-solving.</span></li>\n<li><span style=\"font-size: 10pt\">Support participants in obtaining identification, benefits, employment resources, and other necessary services.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Housing Navigation and Coordination</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Assist participants in identifying and pursuing housing opportunities, including referrals to housing programs and resources.</span></li>\n<li><span style=\"font-size: 10pt\">Support participants with housing applications, documentation, and preparation for housing placement.</span></li>\n<li><span style=\"font-size: 10pt\">Coordinate with housing navigators, landlords, and community partners to support participants in securing housing.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Coordination and Team Collaboration</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Work closely with Residential Advocates, Program Coordinator and the Facility Manager to identify participant needs and ensure consistent support.</span></li>\n<li><span style=\"font-size: 10pt\">Participate in case conferencing and team meetings to coordinate services and discuss participant progress.</span></li>\n<li><span style=\"font-size: 10pt\">Collaborate with internal departments and external partners to enhance service delivery.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Documentation and Data Management</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Maintain accurate and timely case notes, service plans, and participant records.</span></li>\n<li><span style=\"font-size: 10pt\">Enter and update participant information in HMIS or other required data systems.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure documentation meets organizational standards and funder requirements.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Participant Advocacy and Support</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Advocate on behalf of participants to access services, housing opportunities, and community resources.</span></li>\n<li><span style=\"font-size: 10pt\">Support participants in navigating complex systems and overcoming barriers.</span></li>\n<li><span style=\"font-size: 10pt\">Encourage engagement and participation in services and programming.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 10pt\">Complete functional timesheets by assigned due dates in compliance with time allocations.</span></li>\n<li><span style=\"font-size: 10pt\">Actively participate in reflective supervision sessions.</span></li>\n<li><span style=\"font-size: 10pt\">Create and maintain documentation of processes and procedures related to job duties.</span></li>\n<li><span style=\"font-size: 10pt\">Other duties as assigned.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Working Conditions</span></p>\n<p><span style=\"font-size: 10pt\">This position requires regular on-site presence in a 150-bed congregate shelter. The Case Manager must be able to manage competing priorities, maintain accurate documentation, and engage participants in a dynamic and high-capacity environment. You must be able to stand for long periods of time and perform physical activities, including lifting up to 25 pounds. You will be subject to frequent interruptions and must be able to multitask and handle stress.</span></p>\n<p><span style=\"font-size: 10pt\">Local travel may be required.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Applying</span></p>\n<p><span style=\"font-size: 10pt\">The pay scale for this role is $25 per hour (non-exempt). The benefits that come with working at RP at full-time hours include medical, dental, and vision plans, a life insurance policy, significant vacation, sick time, restorative care time, and immediate vesting in our 403(b) with a generous match.</span></p>\n<p><span style=\"font-size: 10pt\">Preference will be given to internal applicants.</span><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt\">If all this sounds like a good fit for you, please submit your resume and, instead of a traditional cover letter, respond to the following prompts:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Why do you want to work for RP and why are you a good fit for this role? (200 words max)</span></li>\n<li><span style=\"font-size: 10pt\">Using the qualifications listed above (under Who You Are section), please list the top 5 qualification(s) that you feel you currently excel in and 2 qualifications you feel you will need to work toward proficiency. Please provide a brief explanation for each (a few sentences).</span></li>\n<li><span style=\"font-size: 10pt\">How have you supported individuals experiencing homelessness in moving toward stable or permanent housing?</span></li>\n</ul>",
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