Home › Companies › C00b9aef E4cd 4abe B5b1 72846cc4e5fd 19000101 000001 › QA Associate (QMS)
QA Associate (QMS)
C00b9aef E4cd 4abe B5b1 72846cc4e5fd 19000101 000001 · Chestnut Ridge, NY, US, Chestnut Ridge, NY · Active · $58,000–$65,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | C00b9aef E4cd 4abe B5b1 72846cc4e5fd 19000101 000001 |
| Title | QA Associate (QMS) |
| Normalized title | - |
| Department / team | - |
| Location | Chestnut Ridge, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $58,000–$65,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-05 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from C00b9aef E4cd 4abe B5b1 72846cc4e5fd 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Chestnut Ridge. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | C00b9aef E4cd 4abe B5b1 72846cc4e5fd 19000101 000001 |
| Source | 87ae2571-7692-4b6a-aa71-9394df04b294 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Position Summary
The QA Associate supports the site’s Quality Management System by managing product complaints, adverse events, and investigation activities. This role contributes to deviation and CAPA processes, audit support, and regulatory compliance efforts, while assisting with quality metrics, trend analysis, and continuous improvement initiatives
ESSENTIAL FUNCTIONS
Product Quality Complaints:
Serve as the site point of contact for handling, managing, and performing product quality complaint investigations. Responsible for maintaining communication with patients and third parties to ensure all needs of the product quality complaint investigation are met and delivered to the respective party. Adverse Events/ Pharmacovigilance
Responsible for maintaining, managing, organizing, and ensuring adverse events and pharmacovigilant activities are appropriately addressed and triaged to the correct responsible party. Responsible for understanding and defending the methods and modes in which adverse events, product inquiries, and other pharmacovigilant activities are addressed. Root Cause Investigations (Deviations and CAPAs)
Serves as a subject matter expert for root cause investigation guidelines including Assists in ensuring investigations and CAPAs adhere to SMART principles and drive site wide continuous improvement activities. Responsible for developing, managing, and executing CAPA effectiveness checks, to ensure that the site is committed to improvement and to identify additional areas of improvement when applicable. FAR
Serves as a backup to facilitate the field alert reporting process as a process subject matter expert. Responsible for maintaining an accurate and informative log of field alerts and market actions for site trending and documentation. Audit Scribing
Serves as a point of contact to facilitate internal and external audits and communication with auditors. Specifically, serves as audit scribe to ensure that the audit activities are performed and executed in a controlled and efficient manner. Trending Reports/ Metrics
Responsible for completing annual trending reports for different corners of the quality management system, including deviations, CAPAs, and complaints. Trend reports will be developed with the year in review of data, to drive and address areas subject to continuous improvement. Metrics
Responsible for working with cross functional groups to acquire and maintain period data and metrics to deliver in clear, concise, and effective metric reports. Use entry level statistical analytical methods to determine effectiveness of systems and highlight areas for improvement. Change Controls
Serves as a back-up to the change control process as a change control coordinator. Assists with the management of the change control schedule and agenda, the review of and the approval of change controls. Serves as a subject matter expert to ensure site change controls adhere to proper regulatory requirements and site guidelines.
QUALIFICATIONS
Education & Experience
Bachelor’s degree in Pharmaceutical Sciences, Pharmacy or a related field. 1–3 years of experience in Quality Assurance within a pharmaceutical or regulated environment Familiarity with QMS platforms and electronic documentation systems preferred.
Knowledge & Skills
Ability to communicate and work with teams Attention to detail Strong documentation skills Basic knowledge of GMP, deviations, CAPA, and change control processes Understanding of pharmacovigilance and product complaint handling preferred Ability to analyze data and support trending/metric reporting Proficiency in Microsoft Office (Excel, Word, PowerPoint) Ability to read and interpret SOPs and function within the scope of procedures Customer/Stakeholder focused (understands impact of daily work to compliance and overall business) Proof-reading skills; ability to identify errors Ability to read and comprehend documentation and requirements set forth in Batch Production Records (BPRs) Ability to work overtime as needed, including occasional weekend shifts
Physical Requirements
Lift 15 lbs. Walk across plant/warehouse Wear appropriate gowning as required Ability to read for extended periods of time
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
Full job record
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| Org ID | 3ac16a4f-b23b-4ef4-9b26-aa3113f51cf1 |
| Source ID | 87ae2571-7692-4b6a-aa71-9394df04b294 |
| Board ID | 87ae2571-7692-4b6a-aa71-9394df04b294 |
| Provider | adp_workforcenow |
| Provider Job Key | 542662 |
| Title | QA Associate (QMS) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Chestnut Ridge, NY, US, Chestnut Ridge, NY |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | Chestnut Ridge |
| Salary Raw | 58000.00 To 65000.00 (USD) Annually |
| Salary Min | 58,000 |
| Salary Max | 65,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c00b9aef-e4cd-4abe-b5b1-72846cc4e5fd&ccId=19000101_000001&lang=en_US&type=JS&jobId=542662&jwId=9200909412940_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c00b9aef-e4cd-4abe-b5b1-72846cc4e5fd&ccId=19000101_000001&lang=en_US&type=JS&jobId=542662&jwId=9200909412940_1 |
| First Seen At | 2026-05-31 18:42:16Z |
| Last Seen At | 2026-06-06 11:53:07Z |
| Last Checked At | 2026-06-06 11:53:07Z |
| Last Changed At | 2026-06-06 11:53:07Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 13:12:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=c00b9aef-e4cd-4abe-b5b1-72846cc4e5fd|19000101_000001/date=2026-06-06/2026-06-06T11-53-06-690Z-9fa7e92e2aadd03e87ff561496446e4fbb6c274c988b6e31197dfabfdb2021a8.json |
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"requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Position Summary</strong></p><p style=\"margin-left:0in;\">The QA Associate supports the site’s Quality Management System by managing product complaints, adverse events, and investigation activities. This role contributes to deviation and CAPA processes, audit support, and regulatory compliance efforts, while assisting with quality metrics, trend analysis, and continuous improvement initiatives</p><p style=\"margin-left:0in;\"><strong> </strong></p><p style=\"margin-left:0in;\"><strong>ESSENTIAL FUNCTIONS</strong></p><p style=\"margin-left:0in;\"><strong>Product Quality Complaints:</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;margin-left: 30.5px;\"><li style=\"margin-left:0in;\">Serve as the site point of contact for handling, managing, and performing product quality complaint investigations. </li><li style=\"margin-left:0in;\">Responsible for maintaining communication with patients and third parties to ensure all needs of the product quality complaint investigation are met and delivered to the respective party.</li></ul></div><p style=\"margin-left:0in;\"><strong>Adverse Events/ Pharmacovigilance</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;margin-left: 30.5px;\"><li style=\"margin-left:0in;\">Responsible for maintaining, managing, organizing, and ensuring adverse events and pharmacovigilant activities are appropriately addressed and triaged to the correct responsible party. </li><li style=\"margin-left:0in;\">Responsible for understanding and defending the methods and modes in which adverse events, product inquiries, and other pharmacovigilant activities are addressed.</li></ul></div><p style=\"margin-left:0in;\"><strong>Root Cause Investigations (Deviations and CAPAs)</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;margin-left: 30.5px;\"><li style=\"margin-left:0in;\">Serves as a subject matter expert for root cause investigation guidelines including</li><li style=\"margin-left:0in;\">Assists in ensuring investigations and CAPAs adhere to SMART principles and drive site wide continuous improvement activities.</li><li style=\"margin-left:0in;\">Responsible for developing, managing, and executing CAPA effectiveness checks, to ensure that the site is committed to improvement and to identify additional areas of improvement when applicable.</li></ul></div><p style=\"margin-left:0in;\"><strong>FAR</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;margin-left: 30.5px;\"><li style=\"margin-left:0in;\">Serves as a backup to facilitate the field alert reporting process as a process subject matter expert. </li><li style=\"margin-left:0in;\">Responsible for maintaining an accurate and informative log of field alerts and market actions for site trending and documentation.</li></ul></div><p style=\"margin-left:0in;\"><strong>Audit Scribing</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;margin-left: 30.5px;\"><li style=\"margin-left:0in;\">Serves as a point of contact to facilitate internal and external audits and communication with auditors. </li><li style=\"margin-left:0in;\">Specifically, serves as audit scribe to ensure that the audit activities are performed and executed in a controlled and efficient manner.</li></ul></div><p style=\"margin-left:0in;\"><strong>Trending Reports/ Metrics</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;margin-left: 30.5px;\"><li style=\"margin-left:0in;\">Responsible for completing annual trending reports for different corners of the quality management system, including deviations, CAPAs, and complaints. </li><li style=\"margin-left:0in;\">Trend reports will be developed with the year in review of data, to drive and address areas subject to continuous improvement.</li></ul></div><p style=\"margin-left:0in;\"><strong>Metrics</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;margin-left: 30.5px;\"><li style=\"margin-left:0in;\">Responsible for working with cross functional groups to acquire and maintain period data and metrics to deliver in clear, concise, and effective metric reports. </li><li style=\"margin-left:0in;\">Use entry level statistical analytical methods to determine effectiveness of systems and highlight areas for improvement.</li></ul></div><p style=\"margin-left:0in;\"><strong>Change Controls</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;margin-left: 30.5px;\"><li style=\"margin-left:0in;\">Serves as a back-up to the change control process as a change control coordinator. </li><li style=\"margin-left:0in;\">Assists with the management of the change control schedule and agenda, the review of and the approval of change controls. Serves as a subject matter expert to ensure site change controls adhere to proper regulatory requirements and site guidelines.</li></ul></div><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>QUALIFICATIONS</strong></p><p style=\"margin-left:.25in;\"><strong>Education & Experience </strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;margin-left: 30.5px;\"><li style=\"margin-left:0in;\">Bachelor’s degree in Pharmaceutical Sciences, Pharmacy or a related field. </li><li style=\"margin-left:0in;\">1–3 years of experience in Quality Assurance within a pharmaceutical or regulated environment</li><li style=\"margin-left:0in;\">Familiarity with QMS platforms and electronic documentation systems preferred.</li></ul></div><p style=\"margin-left:.5in;\"><br></p><p style=\"margin-left:.5in;\"><br></p><p style=\"margin-left:0in;\"><strong>Knowledge & Skills </strong></p><ul type=\"square\"><li style=\"margin-left:0in;\">Ability to communicate and work with teams </li><li style=\"margin-left:0in;\">Attention to detail </li><li style=\"margin-left:0in;\">Strong documentation skills </li></ul><div style=\"margin-left:0in;\"><ul style=\"list-style-type: square;\"><li style=\"margin-left:0in;\">Basic knowledge of GMP, deviations, CAPA, and change control processes </li><li style=\"margin-left:0in;\">Understanding of pharmacovigilance and product complaint handling preferred </li><li style=\"margin-left:0in;\">Ability to analyze data and support trending/metric reporting </li><li style=\"margin-left:0in;\">Proficiency in Microsoft Office (Excel, Word, PowerPoint)</li></ul></div><ul type=\"square\"><li style=\"margin-left:0in;\">Ability to read and interpret SOPs and function within the scope of procedures </li><li style=\"margin-left:0in;\">Customer/Stakeholder focused (understands impact of daily work to compliance and overall business) </li><li style=\"margin-left:0in;\">Proof-reading skills; ability to identify errors </li><li style=\"margin-left:0in;\">Ability to read and comprehend documentation and requirements set forth in Batch Production Records (BPRs)</li><li style=\"margin-left:0in;\">Ability to work overtime as needed, including occasional weekend shifts</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Physical Requirements</strong></p><ul type=\"square\"><li style=\"margin-left:0in;\">Lift 15 lbs. </li><li style=\"margin-left:0in;\">Walk across plant/warehouse </li><li style=\"margin-left:0in;\">Wear appropriate gowning as required </li><li style=\"margin-left:0in;\">Ability to read for extended periods of time </li></ul><p style=\"margin-left:.5in;\"><br></p><p style=\"margin-left:0in;\"><em> </em></p><p style=\"margin-left:0in;\"><em> </em></p><p style=\"margin-left:0in;\"><em>Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.</em></p></div>\n",
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