User Support Manager

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  "source_hash": "a5b4d818c8423f5533c293b6d1a507f6caa718c8b3eb14127c8ce88058a9d53f",
  "last_changed_at": "2026-05-31T17:48:27.497Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Plant, Mooresville, NC, United States",
    "city": "Mooresville",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T19:11:37.945Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Plant, Mooresville, NC, United States",
      "city": "Mooresville",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
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{}

{
  "Id": "7a6ed105-0a49-41e1-aaf6-6f020c1d530a",
  "Title": "User Support Manager",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "6ed36ef1-8902-54c3-b12f-b77828523869",
      "Address": {
        "City": "Mooresville",
        "Line1": "288 Mazeppa Rd",
        "Line2": null,
        "State": {
          "Code": "NC",
          "Name": "North Carolina"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "28115"
      },
      "Coordinates": {
        "Latitude": 35.61874378570501,
        "Longitude": -80.80505083163254
      },
      "DisplayName": false,
      "LocalizedName": "Plant",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Plant"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-04-29T17:21:02.584Z",
  "JobCategoryName": "Information Technology",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "The User Support Manager is responsible for leading and managing information technology (IT) Service Desk operations, ensuring exceptional technical support delivery to end users across the organization. This role provides team management and operational oversight of all service desk activities including incident management, service requests, and technical support services. The User Support Manager establishes service standards, drives continuous improvement initiatives, and ensures alignment with IT service management best practices and organizational objectives.",
  "MatchedLocations": [],
  "RequisitionNumber": "USERS003207"
}