Customer Relationship Manager, ERP Solutions Canada West

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    "description": "<p><span style=\"font-weight: bold\">Customer Relationship Manager, ERP – Western Canada<br>Permanent Full Time Remote/WFH </span></p>\n<p><span style=\"font-weight: bold\">Location: Open to BC, AB, SK </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\">Drive Client Success. Expand Strategic Accounts. Grow Your Earnings.</span></p>\n<p><em>If you’re an experienced ERP account manager who thrives on building long-term client partnerships and growing strategic accounts, <span style=\"font-weight: bold\">Vision33 offers the platform to take your career further</span>.</em></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">In this </span><span style=\"font-weight: bold\">Customer Relationship Manager (CRM)</span> role, you will work with an established base of <span style=\"font-weight: bold\">SAP Business One clients across the Western Canadian geographies,</span> partnering with executive teams to unlock new opportunities for growth, efficiency, and innovation. With strong delivery teams behind you and <span style=\"font-weight: bold\">uncapped earning potential</span>, this is an opportunity to expand both your client impact and your career.</p>\n<p><br></p>\n<p>At Vision33, we combine <span style=\"font-weight: bold\">best-in-class cloud technology with deep industry expertise</span> to businesses scale, modernize, and operate more efficiently. Our collaborative sales and delivery teams empower Customer Relationship Managers to focus on what they do best—<span style=\"font-weight: bold\">building trusted partnerships and driving meaningful client outcomes</span>.</p>\n<p><br></p>\n<p><span>If you’re motivated by <span style=\"font-weight: bold\">owning strategic relationships, driving account growth, and consistently increasing your earnings through performance year over year</span>, you’ll thrive in this role.</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\"><span style=\"text-decoration: underline\">The Role</span></span></p>\n<p>As a <span style=\"font-weight: bold\">Customer Relationship Manager</span>, you will be responsible for managing and developing relationships with an established portfolio of <span style=\"font-weight: bold\">SAP Business One </span>clients across Western Canada You will <span style=\"font-weight: bold\">inherit and develop an established portfolio of ERP clients</span>, focusing on strengthening relationships, expanding solutions, and identifying new opportunities that support client growth. Acting as a <span style=\"font-weight: bold\">trusted advisor</span>, you will work closely with client executives and operational leaders to understand their evolving business priorities and identify solutions that support their growth.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities include:</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Strategic Client Partnership</span><br>Primary relationship owner and trusted advisor for assigned clients, building trusted partnerships with executive and operational stakeholders. You will regularly engage with CFOs, CIOs, and operational leadership teams, helping them align technology investments with long-term business strategy.</li>\n<li><span style=\"font-weight: bold\">Account Growth &amp; Expansion</span><br>Identify and develop new opportunities within existing accounts by aligning Vision33 solutions with client business objectives and regional ARR targets.</li>\n<li><span style=\"font-weight: bold\">Account Planning</span><br>Develop and execute structured account plans that support both client success and regional revenue goals.</li>\n<li><span style=\"font-weight: bold\">Client Retention &amp; Satisfaction</span><br>Ensure long-term client success by proactively managing relationships, addressing challenges, and aligning internal teams to deliver exceptional outcomes.</li>\n<li><span style=\"font-weight: bold\">Pipeline Development &amp; Forecasting</span><br>Maintain accurate opportunity tracking, account forecasting, and performance reporting to support regional growth targets.</li>\n<li><span style=\"font-weight: bold\">Cross-Team Collaboration</span><br>Work closely with consulting, delivery, and leadership teams to ensure clients receive maximum value from Vision33’s solutions and services.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\"><span style=\"text-decoration: underline\">What We’re Looking For</span></span></p>\n<p><span style=\"font-weight: bold\">Experience</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">5+ years’ experience</span> in client relationship management, account management, or client success role.</li>\n<li><span style=\"font-weight: bold\">5+ years’ experience</span> <span style=\"font-weight: bold\">working with ERP, SaaS, or business management software</span> within the SMB or mid-market sector.</li>\n<li><span style=\"font-weight: bold\">Experience with ERP solutions</span> such as SAP Business One, Sage, Microsoft Dynamics, NetSuite, Epicor, or similar platforms is highly desirable.</li>\n<li>Proven success <span style=\"font-weight: bold\">managing and growing strategic client accounts</span>.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Skills &amp; Attributes</span></p>\n<ul>\n<li>Strong <span style=\"font-weight: bold\">commercial mindset</span> with the ability to identify and develop growth opportunities within client accounts.</li>\n<li>Ability to <span style=\"font-weight: bold\">build trusted relationships with C-suite executives and operational leaders</span>.</li>\n<li>Strong understanding of <span style=\"font-weight: bold\">business operations and financial drivers</span> (accounting or ERP process knowledge is an asset).</li>\n<li>Excellent <span style=\"font-weight: bold\">communication, negotiation, and stakeholder management skills</span>.</li>\n<li>A <span style=\"font-weight: bold\">consultative approach</span> focused on long-term partnership and measurable client value.</li>\n<li>Highly organized and comfortable <span style=\"font-weight: bold\">managing multiple accounts and priorities</span>.</li>\n<li><span style=\"font-weight: bold\">Results-oriented</span>, with the ability to manage performance against account growth targets.</li>\n<li>Willingness to travel within Western Canada as required.</li>\n</ul>\n<p><br></p>\n<p>Vision33 has built long-term partnerships with organizations across North America and globally by combining deep ERP expertise with a client-first consulting approach.</p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 14pt; font-weight: bold\">Why apply to this Role at Vision33</span></span></p>\n<ul>\n<li>Offers a <span style=\"font-weight: bold\">competitive base salary plus uncapped commission tied to account growth and client success.</span></li>\n<li>Opportunity to <span style=\"font-weight: bold\">manage and develop an established ERP client base</span>.</li>\n<li>Collaborative team environment backed by <span style=\"font-weight: bold\">experienced consultants and delivery professionals</span>.</li>\n<li>Ability to <span style=\"font-weight: bold\">build long-term client partnerships while growing your income year over year</span>.</li>\n<li>Work with organizations implementing <span style=\"font-weight: bold\">industry-leading ERP and cloud technologies</span>.</li>\n</ul>\n<p><span style=\"text-decoration: underline\"><br></span></p>\n<p><span style=\"text-decoration: underline\"><br></span></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 14pt; font-weight: bold\">Who Thrives in This Role</span></span></p>\n<p>Our most successful CRMs:</p>\n<ul>\n<li>Enjoy <span style=\"font-weight: bold\">owning and developing strategic client relationships over the long term</span>.</li>\n<li>Are energized by <span style=\"font-weight: bold\">helping clients uncover new opportunities to improve operations and scale their businesses</span>.</li>\n<li>Have experience <span style=\"font-weight: bold\">expanding ERP solutions within existing accounts</span> through consultative engagement.</li>\n<li>Take pride in <span style=\"font-weight: bold\">delivering measurable business value while growing account revenue</span>.</li>\n<li>Are motivated by <span style=\"font-weight: bold\">performance-based earnings and the opportunity to influence client strategy</span>.</li>\n</ul>\n<p><br></p>\n<p> </p>\n<p><span style=\"font-size: 14pt; font-weight: bold\"><span style=\"text-decoration: underline\">Who Is Vision33? </span></span></p>\n<p><span style=\"font-weight: bold\">Global Digital Transformation Partner<br></span>For nearly 30 years, we have supported more than 1,500 mid-market and lower enterprise organizations across a range of industries.</p>\n<p><span style=\"font-weight: bold\">Outcome-Focused Approach<br></span>We harness the power of cloud-based technologies to improve operational performance, enhance efficiency, and support long-term financial success.</p>\n<p><span style=\"font-weight: bold\">A Team of 400+ Specialists<br></span>Our people are experienced, collaborative problem-solvers who take pride in delivering measurable results for our clients.</p>\n<p><span style=\"font-weight: bold\">People-Centered Culture<br></span>We are committed to supporting both our clients and our colleagues. Strong employee and client satisfaction scores reflect this commitment.</p>\n<p> </p>\n<p><br></p>\n<p>If you are motivated by improving client business through business software solutions, enjoy building long-term trusted client partnerships, and desire to grow your income through performance, we would welcome your application.</p>\n<p><br></p>\n<p>Apply today and help shape the future of our client partnerships across BC, AB &amp; SK.</p>\n<p><br></p>\n<p>For more information on our company, our culture, our benefits, and more, please visit our web site at <span><a href=\"https://www.vision33.com/careers\" target=\"_blank\" rel=\"noopener noreferrer\">https://www.vision33.com/careers</a></span> . </p>\n<p><span> </span></p>",
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