Home › Companies › 09A9F23321FF933EC87BA98DF2F54C83 › Customer Care Specialist
Customer Care Specialist
09A9F23321FF933EC87BA98DF2F54C83 · Littleton - LIttleton, CO 80120; C400, 8100 Southpark Way, LIttleton, CO, 80120, USA · On Site · Active · $21–$23 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 09A9F23321FF933EC87BA98DF2F54C83 |
| Title | Customer Care Specialist |
| Normalized title | - |
| Department / team | Customer Service |
| Location | LIttleton, CO, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $21–$23 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-03-12 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-04 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 09A9F23321FF933EC87BA98DF2F54C83. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in LIttleton. | Open |
| Department jobs | Active postings in Customer Service. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 09A9F23321FF933EC87BA98DF2F54C83 |
| Source | 9bdf8b8d-a974-439c-b944-b4e72a108225 |
| ATS provider | Paycom ATS |
Description
Description
Do you have experience in customer service and looking for the right employment opportunity that not only has a great compensation package but whose work is also meaningful? Join our Customer Service Team!
What we offer
Excellent health benefits plans, which includes FSA and HSA options
Life insurance
401(k) with company match
Generous vacation, paid sick time-off and paid holidays
Employee Assistance Program
Wellness programs and benefits
Job Summary
Represents the company with a complete understanding of all products, policy/procedures, market dynamics, and technical aspects. Responsible for processing specific customer orders, quotes, returns, and inquiries or complaints via phone/fax/web, and to support overall company sales goals by enhancing customer relationships through the delivery of service excellence.
Principal Job Duties & Responsibilities
Responsible for processing customer orders demonstrating a thorough knowledge of products, function, and adjustability/adaptability. Able to problem-solve and knowledgeable of all options and configurations while guiding and assisting customers with selection, and/or adaptation to meet end-user needs.
Responsible for assisting customers as necessary with order status, quotations, returns and/or repairs, etc., while understanding key customer relationships and competitive market or funding dynamics that impact the buying decision.
Responsible to provide appropriate support to field sales Associates, handling key account relationships where needed and utilizing sales contact tools and communication to accomplish overall top-line sales objectives.
Responsible for maintaining up-to-date product and “systems” knowledge.
Responsible to contribute to a team environment that promotes and provides service excellence to internal and external customers. This would include the ability to champion key product, project, or customers with little or no assistance.
Qualifications
Required Skills, Knowledge, and Experience
High school diploma or GED equivalent, college-level or degree is preferred.
Experience in a fast-paced customer service environment (or equivalent).
6 months to 2 years with solid, consistent performance Customer Service Specialist (or equivalent) preferred.
Typing skills minimum 25 wpm, ten-key skills, and computer operation including MS office products, queries, and web-based systems.
Ability to read and comprehend simple and complex instructions, short correspondence, and memos.
Strong verbal communication skills and interpersonal skills.
Ability to learn quickly and retain skills/knowledge for future application as needed.
Must be able to able to successfully complete the 10 – 12-week training program.
Competencies
Results Orientation – Focusing on the desired end result of one’s own or one’s unit’s work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
Decisiveness – Making complex decisions in a timely manner.
Attention to Communication – Ensuring that information is passed on to others who should be kept informed.
Oral Communications – Expressing oneself clearly in conversations and interactions with others.
Written Communication – Expressing oneself clearly in business writing.
Customer Orientation – Demonstrated concern for satisfying one’s external and/or internal customers.
Personal Credibility – Demonstrated concern that one be perceived as stable, responsible, dependable, and trustworthy.
Forward Thinking – Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingencies.
Analytical Thinking – Approaching a problem by using a logical, systematic, sequential approach.
Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression – The ability to communicate information and ideas in speaking so others will understand.
Near/Distant Vision – The ability to see details at close range (within a few feet of the observer), distance vision, peripheral vision, depth perception and ability to adjust focus.
Written Expression – The ability to communicate information and ideas in writing so others will understand.
Written Comprehension – The ability to read and understand information and ideas presented in writing.
Information Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations.
Lifting – The associate must occasionally lift and/or move up to 25 pounds.
Motion Parameters – The ability to sit, stand, walk, and reach with hands and arms, hands to finger, handle and feel.
Attendance – Regular attendance is required on site for a 40-hour work week.
Overtime – Must be able to work overtime, as required.
Full job record
| Job ID | cf79c48a558ac5a83eeb7d49a80657a8b4273f62 |
| Org ID | c8052e18-4d08-4f6c-aac6-4b650678080e |
| Source ID | 9bdf8b8d-a974-439c-b944-b4e72a108225 |
| Board ID | 9bdf8b8d-a974-439c-b944-b4e72a108225 |
| Provider | paycom |
| Provider Job Key | 364614 |
| Title | Customer Care Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Littleton - LIttleton, CO 80120; C400, 8100 Southpark Way, LIttleton, CO, 80120, USA |
| Department | Customer Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CO |
| City | LIttleton |
| Salary Raw | $21.00 - $23.00 Hourly |
| Salary Min | 21 |
| Salary Max | 23 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=364614&clientkey=09A9F23321FF933EC87BA98DF2F54C83 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=364614&clientkey=09A9F23321FF933EC87BA98DF2F54C83 |
| First Seen At | 2026-05-31 19:06:18Z |
| Last Seen At | 2026-06-04 10:08:17Z |
| Last Checked At | 2026-06-04 10:08:17Z |
| Last Changed At | 2026-05-31 19:06:18Z |
| Inactive At | — |
| Source Posted At | 2026-03-12 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://bluework-jobs-prod-raw-590183727216/raw/provider=paycom/board=09A9F23321FF933EC87BA98DF2F54C83/date=2026-06-04/2026-06-04T10-08-16-251Z-5fbe3bedbd5ace3dd273b9e6a3bb8c013af480bd8e94385ecb33d7f4aff8724e.json |
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tOral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.\\r\\n\\r\\n\\r\\n\\r\\n\\tOral Expression – The ability to communicate information and ideas in speaking so others will understand.\\r\\n\\tNear/Distant Vision – The ability to see details at close range (within a few feet of the observer), distance vision, peripheral vision, depth perception and ability to adjust focus.\\r\\n\\tWritten Expression – The ability to communicate information and ideas in writing so others will understand.\\r\\n\\tWritten Comprehension – The ability to read and understand information and ideas presented in writing.\\r\\n\\tInformation Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations.\\r\\n\\tLifting – The associate must occasionally lift and/or move up to 25 pounds.\\r\\n\\r\\n\\r\\n\\r\\n\\tMotion Parameters – The ability to sit, stand, walk, and reach with hands and arms, hands to finger, handle and feel. \\r\\n\\tAttendance – Regular attendance is required on site for a 40-hour work week.\\r\\n\\tOvertime – Must be able to work overtime, as required.\\r\\n\\r\\n\",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"High School\"}",
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"qualifications": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Required Skills, Knowledge, and Experience</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High school diploma or GED equivalent, college-level or degree is preferred. </span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"> Experience in a fast-paced customer service environment (or equivalent).</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">6 months to 2 years with solid, consistent performance Customer Service Specialist (or equivalent) preferred. </span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Typing skills minimum 25 wpm, ten-key skills, and computer operation including MS office products, queries, and web-based systems.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to read and comprehend simple and complex instructions, short correspondence, and memos. </span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Strong verbal communication skills and interpersonal skills.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to learn quickly and retain skills/knowledge for future application as needed. </span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to able to successfully complete the 10 – 12-week training program.</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Competencies</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Results Orientation</strong> – Focusing on the desired end result of one’s own or one’s unit’s work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Decisiveness</strong> – Making complex decisions in a timely manner.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Attention to Communication</strong> – Ensuring that information is passed on to others who should be kept informed.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Oral Communications</strong> – Expressing oneself clearly in conversations and interactions with others.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Written Communication</strong> – Expressing oneself clearly in business writing.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Customer Orientation</strong> – Demonstrated concern for satisfying one’s external and/or internal customers.</span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Personal Credibility</strong> – Demonstrated concern that one be perceived as stable, responsible, dependable, and trustworthy.<strong> </strong></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Forward Thinking</strong> – Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingencies.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Analytical Thinking</strong> – Approaching a problem by using a logical, systematic, sequential approach.</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Physical Requirements</u></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Oral Comprehension –</strong> The ability to listen to and understand information and ideas presented through spoken words and sentences.</span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Oral Expression –</strong> The ability to communicate information and ideas in speaking so others will understand.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Near/Distant Vision –</strong> The ability to see details at close range (within a few feet of the observer), distance vision, peripheral vision, depth perception and ability to adjust focus.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Written Expression –</strong> The ability to communicate information and ideas in writing so others will understand.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Written Comprehension –</strong> The ability to read and understand information and ideas presented in writing.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Information Ordering –</strong> The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Lifting –</strong> The associate must occasionally lift and/or move up to 25 pounds.</span></span></li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Motion Parameters –</strong> The ability to sit, stand, walk, and reach with hands and arms, hands to finger, handle and feel.<strong> </strong></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Attendance </strong>– Regular attendance is required on site for a 40-hour work week.</span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Overtime</strong> – Must be able to work overtime, as required.</span></span></li>\r\n</ul>\r\n",
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