Games Supervisor

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    "requisitionDescription": "<div><div><p><strong><span style='font-size: 14px; font-family: \"Copperplate Gothic Bold\", sans-serif; color: black;'>SUMMARY</span></strong></p><p><span style='font-size: 14px; font-family: \"Copperplate Gothic Bold\", sans-serif; color: black;'>Supervises and coordinates activities and operations of the midway games, arcades, and remote-control amusement departments and staff.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:3.35pt;background:white;'><span style='font-size: 14px; font-family: \"Copperplate Gothic Bold\", sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:3.35pt;background:white;'><span style=\"font-size: 14px;\"><strong><span style='font-family: \"Copperplate Gothic Bold\", sans-serif; color: black;'>DUTIES &amp; RESPONSIBILITIES</span></strong></span></p><ul id=\"isPasted\"><li>Supervises&nbsp;operation,&nbsp;providing&nbsp;high-quality&nbsp;guest&nbsp;service&nbsp;and&nbsp;maintaining&nbsp;merchandising&nbsp;and cleanliness standards</li></ul><ul><li>Ensures&nbsp;that&nbsp;staff&nbsp;is&nbsp;fully&nbsp;trained&nbsp;and&nbsp;has&nbsp;full&nbsp;knowledge&nbsp;of&nbsp;all&nbsp;job&nbsp;functions</li><li>Ensures&nbsp;operation&nbsp;is&nbsp;fully&nbsp;stocked&nbsp;and&nbsp;that&nbsp;merchandise&nbsp;and&nbsp;visual&nbsp;standards&nbsp;are&nbsp;met</li><li>Maintains&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;guest&nbsp;service&nbsp;by&nbsp;ensuring&nbsp;that&nbsp;merchandising/recovery&nbsp;is&nbsp;completed&nbsp;and&nbsp;that register and guest service area is processing guests in a timely manner</li><li>Ensures&nbsp;complaints&nbsp;from&nbsp;guests&nbsp;are&nbsp;quickly&nbsp;resolved</li><li>Works&nbsp;with&nbsp;Games&nbsp;Manager&nbsp;to&nbsp;develop&nbsp;creative&nbsp;plans&nbsp;to&nbsp;increase&nbsp;operation&nbsp;sales</li><li>Trains,&nbsp;supervises,&nbsp;motivates,&nbsp;and&nbsp;develops&nbsp;staff</li><li>Assures&nbsp;staff&nbsp;conforms&nbsp;to&nbsp;organizational&nbsp;policies&nbsp;and&nbsp;procedures</li><li>Provides&nbsp;day-to-day&nbsp;guidance&nbsp;and&nbsp;oversight&nbsp;of&nbsp;subordinates</li><li>Assists&nbsp;with&nbsp;the&nbsp;unloading&nbsp;of&nbsp;trucks,&nbsp;sorting&nbsp;of&nbsp;merchandise,&nbsp;stocking&nbsp;games,&nbsp;and&nbsp;the&nbsp;reconciliation&nbsp;of all cash and inventory transactions</li><li>Carries&nbsp;out&nbsp;related&nbsp;duties&nbsp;in&nbsp;other&nbsp;operations&nbsp;throughout&nbsp;the&nbsp;United&nbsp;States&nbsp;to&nbsp;support&nbsp;the&nbsp;needs&nbsp;of&nbsp;the Company</li><li>Ensures&nbsp;that&nbsp;the&nbsp;site&nbsp;operates&nbsp;in&nbsp;full&nbsp;compliance&nbsp;with&nbsp;applicable&nbsp;laws,&nbsp;regulations,&nbsp;and&nbsp;company policies</li><li>Conducts&nbsp;self&nbsp;in&nbsp;a&nbsp;positive&nbsp;manner&nbsp;when&nbsp;dealing&nbsp;with&nbsp;park&nbsp;personnel,&nbsp;guests,&nbsp;and&nbsp;vendors</li><li>Keeps&nbsp;up&nbsp;to&nbsp;date&nbsp;on&nbsp;overall&nbsp;activities&nbsp;of&nbsp;the&nbsp;team,&nbsp;identifying&nbsp;problem&nbsp;areas, and&nbsp;taking&nbsp;corrective actions</li><li>Prepares all necessary reports and paperwork in an accurate and timely manner Performs other related duties as assigned by management</li></ul><ul id=\"isPasted\"><li>Directly&nbsp;supervises&nbsp;up&nbsp;to&nbsp;30&nbsp;employees&nbsp;within&nbsp;the&nbsp;operation&nbsp;on&nbsp;any&nbsp;given&nbsp;day</li></ul><ul><li>Carries&nbsp;out&nbsp;supervisory&nbsp;responsibilities&nbsp;in&nbsp;accordance&nbsp;with&nbsp;the&nbsp;organization&rsquo;s&nbsp;policies&nbsp;and&nbsp;applicable laws</li><li>Responsibilities include training employees; planning, assigning, and directing work</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:3.35pt;background:white;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:3.35pt;background:white;'><span style=\"font-size: 14px;\"><strong><span style='font-family: \"Copperplate Gothic Bold\", sans-serif; color: black;'>QUALIFICATIONS</span></strong></span></p><ul id=\"isPasted\"><li>One&nbsp;to&nbsp;two&nbsp;years&nbsp;related&nbsp;experience&nbsp;or&nbsp;equivalent</li><li>Demonstrated&nbsp;proficiency&nbsp;in&nbsp;supervising&nbsp;and&nbsp;motivating&nbsp;subordinates</li><li>Commitment to excellence and high standards</li><li>Excellent written and oral communication skills</li></ul><ul><li>Excellent&nbsp;presentation&nbsp;skills</li><li>Basic&nbsp;competence&nbsp;in&nbsp;subordinates&rsquo;&nbsp;duties&nbsp;and&nbsp;tasks</li><li>Strong&nbsp;organizational,&nbsp;problem-solving,&nbsp;and&nbsp;analytical&nbsp;skills</li><li>Ability&nbsp;to&nbsp;manage&nbsp;priorities&nbsp;and&nbsp;workflow</li><li>Versatility,&nbsp;flexibility,&nbsp;and&nbsp;a&nbsp;willingness&nbsp;to&nbsp;work&nbsp;within&nbsp;constantly&nbsp;changing&nbsp;priorities&nbsp;with&nbsp;enthusiasm</li><li>Excellent&nbsp;guest&nbsp;service&nbsp;skills</li><li>Good&nbsp;judgement&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;make&nbsp;timely&nbsp;and&nbsp;sound&nbsp;decisions</li><li>Creative,&nbsp;flexible,&nbsp;and&nbsp;innovative&nbsp;team&nbsp;player</li><li>Professional&nbsp;appearance&nbsp;and&nbsp;demeanor</li><li>Ability to effectively communication with people at all levels and from various backgrounds</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:3.35pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.25pt;background:white;'><span style=\"font-size: 14px;\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:3.35pt;background:white;'><span style=\"font-size: 14px;\"><strong><span style='font-family: \"Copperplate Gothic Bold\", sans-serif; color: black;'>COMPETENCIES</span></strong></span></p><ul id=\"isPasted\"><li><strong>Problem Solving</strong>--Identifies and resolves problems in a timely manner; Gathers and analyzes information&nbsp;skillfully;&nbsp;Develops&nbsp;alternative&nbsp;solutions;&nbsp;Works&nbsp;well&nbsp;in&nbsp;group&nbsp;problem&nbsp;solving&nbsp;situations; Uses reason even when dealing with emotional topics</li><li><strong>Guest&nbsp;Service</strong>--Manages&nbsp;difficult&nbsp;or&nbsp;emotional&nbsp;guest&nbsp;situations;&nbsp;Responds&nbsp;promptly&nbsp;to&nbsp;guest&nbsp;needs; Solicits guest&nbsp;feedback&nbsp;to improve&nbsp;service;&nbsp;Responds to&nbsp;requests&nbsp;for service and assistance;&nbsp;Meets commitments</li><li><strong>Interpersonal Skills</strong>-- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others&nbsp;without&nbsp;interrupting;&nbsp;Keeps&nbsp;emotions&nbsp;under&nbsp;control;&nbsp;Remains&nbsp;open&nbsp;to&nbsp;others&rsquo;&nbsp;ideas&nbsp;and&nbsp;tries&nbsp;new things</li><li><strong>Leadership</strong>--Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:3.35pt;margin-right:0in;margin-bottom:.0001pt;margin-left:9.8pt;background:white;'><span style=\"font-size: 14px;\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:3.35pt;background:white;'><span style=\"font-size: 14px;\"><strong><span style='font-family: \"Copperplate Gothic Bold\", sans-serif; color: black;'>PHYSICAL DEMANDS AND WORK ENVIRONMENT</span></strong></span></p><ul id=\"isPasted\"><li>Continually&nbsp;required&nbsp;to&nbsp;stand</li><li>Continually&nbsp;required&nbsp;to&nbsp;walk</li><li>Continually&nbsp;required&nbsp;to&nbsp;utilize&nbsp;hand&nbsp;and&nbsp;finger&nbsp;dexterity</li><li>Continually&nbsp;required&nbsp;to&nbsp;talk&nbsp;or&nbsp;hear</li><li>Continually&nbsp;exposure&nbsp;to&nbsp;wet&nbsp;and/or&nbsp;humid&nbsp;conditions&nbsp;(non-weather)</li><li>Continually&nbsp;exposure&nbsp;to&nbsp;outside&nbsp;weather&nbsp;conditions</li><li>Continually&nbsp;exposure&nbsp;to&nbsp;extreme&nbsp;heat&nbsp;or&nbsp;cold&nbsp;(non-weather)</li><li>Frequently&nbsp;required&nbsp;to&nbsp;climb,&nbsp;balance,&nbsp;bend,&nbsp;stoop,&nbsp;kneel&nbsp;or&nbsp;crawl</li><li>Frequently&nbsp;required&nbsp;to&nbsp;lift/push/carry&nbsp;items&nbsp;up&nbsp;to&nbsp;25&nbsp;pounds</li><li>Occasionally&nbsp;required&nbsp;to&nbsp;sit</li><li>Occasionally&nbsp;utilize&nbsp;visual&nbsp;acuity&nbsp;to&nbsp;operate&nbsp;equipment,&nbsp;read&nbsp;technical&nbsp;information,&nbsp;or&nbsp;use&nbsp;a&nbsp;keyboard</li><li>Occasionally&nbsp;required&nbsp;to&nbsp;lift/push/carry&nbsp;items&nbsp;up&nbsp;to&nbsp;50&nbsp;pounds</li><li>Occasionally&nbsp;work&nbsp;in&nbsp;high,&nbsp;precarious&nbsp;places</li><li>Occasionally loud noise</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:3.35pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.35pt;background:white;'><span style=\"font-size: 14px;\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:1.65pt;background:white;'><span style=\"font-size: 14px;\"><strong><span style='font-family: \"Copperplate Gothic Bold\", sans-serif; color: black;'>DISCLAIMER</span></strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:1.65pt;background:white;'><span style=\"font-family: Arial, sans-serif; color: black; font-size: 14px;\">The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:1.65pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.35pt;background:white;'><span style=\"font-size: 14px;\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:1.65pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.35pt;background:white;'><br></p><p><br></p></div></div>\n",
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