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    "requisitionDescription": "<div><div><div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Garamond\",serif;margin:0in;' data-pasted=\"true\"><span style=\"color:black;\">Community Leasing Consultants are tasked with effective marketing of the community as well as maintaining high occupancy. They are the first impression of the community and must present a level of professionalism. Leasing Consultants guide potential residents through the move-in process from the first phone call or email, conducting property tours, working with the potential resident to complete the application process, screening of the future resident to welcoming them to their new home. The</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Garamond\",serif;margin:0in;'><span style=\"color:black;\">Leasing Consultant is responsible for ensuring future and current residents receive the highest level of customer service at all times.</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Garamond\",serif;margin:0in;'><strong><span style=\"color:black;\">This position requires extensive walking and stair climbing and, as such, qualifications for the position require the ability to do these things on a daily basis repeatedly.</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Garamond\",serif;margin:0in;'><strong><span style=\"color:black;\">Essential Requirements:</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Garamond\",serif;margin:0in;'><span style=\"color:black;\">Position Duties and Responsibilities include the following however are not limited to the following as other duties may be assigned.</span></p><div style='margin:0in;font-size:16px;font-family:\"Garamond\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Responsible for all aspects of the leasing process, including, but not limited to, incoming traffic, qualifying prospects, leasing apartments, preparing lease paperwork and completing move-in paperwork.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Must complete guest cards and enter traffic daily.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Responds to phone and email inquiries including but not limited to providing leasing information, scheduling appointments, creating and following up with maintenance requests, and resolving resident complaints.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Stand and Greet prospective residents, assess needs, tours apartments, collect deposits, rent payments.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Process rental applications, prepares and reviews lease agreements/renewals, and accurately answer all questions related to the community.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Maintains courteous communications and follow-up correspondence with residents, applicants, prospective residents, as well as representatives of other companies.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Shops competitor properties. Completing required market survey.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Completes all marketing/advertising activities at the direction of the property manager.</span></li></ul></div><div style='margin:0in;font-size:16px;font-family:\"Garamond\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Reviews social media websites and ensures online reputation management.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Assists with resident retention with renewal program and actively participating in community events.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Adhere to Fair Housing Policy, ADA, Advanced Management Group Injury and Illness Prevention Policy.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Respond (three times daily) to prospective resident Internet inquiries.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Consistently try to increase resident retention by suggesting ideas for renewal programs, resident retention programs, etc.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">These responsibilities are a framework, but not all encompassing.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Other duties as assigned</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Garamond\",serif;margin:0in;'><strong><span style=\"color:black;\">Required Skills:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Garamond\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Superior customer service skills including the ability to manage difficult customers and/or situations.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Professional verbal and written communication skills.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Strong closing techniques.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Attention to detail, organizational, time-management and problem-solving skills.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Detail oriented; ability to manage conflicting priorities and adjust priorities as necessary</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Intermediate knowledge of Microsoft Outlook, Word and Excel.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Garamond\",serif;margin:0in;'><strong><span style=\"color:black;\">Required Experience:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Garamond\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Minimum of one year experience in a customer service, sales or retail position</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Previous leasing experience is preferred.</span></li><li style=\"margin:0in;font-size:16px;font-family: initial;\"><span style=\"color:black;\">Experience using Onesite or other related property management accounting software is preferred</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Garamond\",serif;margin:0in;'><strong><span style='font-family:\"Times New Roman\",serif;color:black;'>Supervisory Responsibilities:</span></strong></p><p><span style='font-size:16px;font-family:\"Times New Roman\",serif;color:black;'>This position does not have supervisory responsibilities.</span><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><br></span></strong></p></div></div></div>\n",
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