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DevOPS Engineer - NorCal
Kore.ai, Inc. · San Mateo, CA, United States · On Site · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Kore.ai, Inc. |
| Title | DevOPS Engineer - NorCal |
| Normalized title | - |
| Department / team | Cloud Support & DevOps |
| Location | San Mateo, CA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-05-29 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
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| Page | What it contains | Open |
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| Company jobs | Active postings from Kore.ai, Inc.. | Open |
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| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Mateo. | Open |
| Department jobs | Active postings in Cloud Support & DevOps. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Kore.ai, Inc. |
| Source | 24dd57d4-111e-4d3b-b261-17f990ce143f |
| ATS provider | Rippling ATS |
Description
company
Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.
We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.
role
OVERVIEW:
The DevOPS Engineer is primarily responsible for maintaining, deploying, and supporting critical infrastructure within federal systems. The critical position involves working closely with the engineering team to design, build, and maintain our systems.
LOCATION: SAN MATEO, CA
RESPONSIBILITIES:
● Design, build, and maintain CI/CD pipelines for federal application deployments.
● Manage and monitor infrastructure across federal cloud environments, including AWS GovCloud and Azure Government.
● Implement and maintain Infrastructure as Code (IaC) using Terraform, Ansible, or CloudFormation.
● Apply and enforce FedRAMP, NIST 800-53, and FISMA security controls across all systems.
● Monitor system health, set up alerting, and respond to incidents in production federal environments.
● Collaborate with security teams to conduct vulnerability assessments and remediation.
● Automate configuration management and environment provisioning.
● Manage containerized workloads using Kubernetes and Docker in secure, air-gapped, or limited-connectivity environments.
● Maintain detailed documentation for architecture, runbooks, and compliance artifacts.
● Support Authority to Operate (ATO) processes and provide technical evidence for audits.
● Work with cross-functional teams including developers, security officers, and program managers.
● Conduct code reviews and maintain coding standards for infrastructure scripts and pipelines.
REQUIRED SKILLS & QUALIFICATIONS
MUST HAVE:
● Minimum 10 years of experience in a DevOps, Site Reliability Engineering (SRE), or infrastructure engineering role required.
● At least 3 years of hands-on experience working within federal government or DoD environments required.
● Proven track record of managing production systems with high availability and strict compliance requirements required.
● Citizenship Requirement: Applicants must be US citizens. This position requires access to federal systems subject to federal compliance regulations. Non-citizens are not eligible to be considered for this role, no exceptions.
● Compliance and Clearance Requirements: Must pass a background investigation and federal suitability determination prior to starting. Must comply with all federal information security and privacy policies.
TECHNICAL MUST HAVE:
Cloud Platforms
● AWS GovCloud Required: EC2, S3, RDS, Lambda, IAM, VPC, CloudTrail, CloudWatch, and Security Hub.
● Azure Government Required: Virtual Machines, Azure DevOps, Azure Monitor, Key Vault, and Policy.
● Experience with FedRAMP Required: authorized cloud services and their compliance boundaries.
CI/CD and Automation
● Proficiency with Jenkins, GitLab CI/CD, GitHub Actions, or Azure DevOps Pipelines required.
● Strong experience writing and maintaining pipelines for build, test, and deployment automation required.
● Familiarity with artifact management tools such as Nexus or JFrog Artifactory required.
● Scripting experience in Bash, Python, or PowerShell for task automation required.
Infrastructure as Code
● Hands-on experience with Terraform for provisioning and managing cloud resources required.
● Working knowledge of Ansible for configuration management and server provisioning required.
● Experience with AWS CloudFormation or Azure ARM/Bicep templates required.
Containers and Orchestration
● Strong knowledge of Docker: image creation, optimization, and multi-stage builds required.
● Experience managing Kubernetes clusters, including deployment, scaling, networking, and RBAC required.
● Familiarity with Helm charts for application deployment management preferred.
● Experience with OpenShift or EKS/AKS in government or regulated environments is a plus.
Networking and Security
● Solid understanding of TCP/IP, DNS, load balancing, VPNs, and firewalls required.
● Experience configuring and managing Zero Trust network architectures required.
● Knowledge of TLS/SSL certificates, PKI, and secrets management using Vault or AWS Secrets Manager required.
● Ability to implement and document security controls in line with NIST 800-53 and DISA STIGs required.
Monitoring and Observability
● Experience with Prometheus, Grafana, or Datadog for metrics collection and dashboards required.
● Proficiency with ELK Stack (Elasticsearch, Logstash, Kibana) or Splunk for log management required.
● Ability to set up alerting, on-call runbooks, and incident response workflows required.
Version Control and Collaboration
● Strong proficiency with Git: branching strategies, pull requests, and code reviews required.
● Experience with GitOps methodologies using tools like ArgoCD or Flux required.
● Familiarity with Agile/Scrum methodologies and tools such as Jira or Azure Boards required.
Operating Systems
● Deep knowledge of Linux administration: RHEL, CentOS, Ubuntu, or Amazon Linux 2 required.
● Experience hardening Linux systems per CIS benchmarks and DISA STIGs required.
● Working knowledge of Windows Server administration where required by project needs required.
Database and Storage
● Experience managing MySQL databases in cloud environments required.
● Knowledge of backup strategies, replication, and disaster recovery for databases required.
● Familiarity with object storage, EBS volumes, and EFS in federal cloud contexts required.
● Experience with MongoDB for managing NoSQL document databases in scalable, distributed environments required.
● Hands-on experience with RabbitMQ for message brokering, queue management, and event-driven architecture required.
● Proficiency with Node.js for building and deploying server-side applications as part of the Kore stack required.
● Experience with Redis for in-memory caching, session management, and pub/sub messaging patterns required.
PREFERRED:
● Active security clearance (Secret or higher) is a strong plus.
● AWS Certified DevOps Engineer, AWS Solutions Architect, or equivalent certification.
● Certified Kubernetes Administrator (CKA) or Certified Kubernetes Security Specialist (CKS).
● CompTIA Security+ or equivalent DoD 8570 baseline certification.
● Experience with DevSecOps practices and integrating security scanning into pipelines (SAST, DAST, SCA).
● Familiarity with OSCAL and automated compliance tooling for continuous ATO processes.
● Experience with Packer for building hardened machine images.
● Experience with Voice systems (e.g., IVR platforms, VoIP, speech recognition, or voice-enabled federal applications) is an additional plus.
EDUCATION:
● Graduate in Engineering OR Masters in Computer Applications (MCA) required.
Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $180,000 - $190,000. Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.
Full job record
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| Org ID | d8edd2f8-12c1-4026-94c1-190be7986cef |
| Source ID | 24dd57d4-111e-4d3b-b261-17f990ce143f |
| Board ID | 24dd57d4-111e-4d3b-b261-17f990ce143f |
| Provider | rippling |
| Provider Job Key | b1ef51c8-562d-45e8-803c-36b167dfacea |
| Title | DevOPS Engineer - NorCal |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Mateo, CA, United States |
| Department | Cloud Support & DevOps |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | San Mateo |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/koreai-india-careers/jobs/b1ef51c8-562d-45e8-803c-36b167dfacea |
| Apply URL | https://ats.rippling.com/koreai-india-careers/jobs/b1ef51c8-562d-45e8-803c-36b167dfacea |
| First Seen At | 2026-05-30 07:37:38Z |
| Last Seen At | 2026-06-06 19:39:44Z |
| Last Checked At | 2026-06-06 19:39:44Z |
| Last Changed At | 2026-05-30 07:37:38Z |
| Inactive At | — |
| Source Posted At | 2026-05-29 14:40:13Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=koreai-india-careers/date=2026-06-06/2026-06-06T19-39-43-218Z-cd86ae3357f9ea98e1c6282c4a5c226cf4530adb3be7efc9487a0ff005941c1d.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(25,60,102);white-space:pre-wrap;\"> </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">OVERVIEW:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(31,31,31);white-space:pre-wrap;\">The DevOPS Engineer is primarily responsible for maintaining, deploying, and supporting critical infrastructure within federal systems. The critical position involves working closely with the engineering team to design, build, and maintain our systems.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(31,31,31);white-space:pre-wrap;\">LOCATION: SAN MATEO, CA</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">RESPONSIBILITIES:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Design, build, and maintain CI/CD pipelines for federal application deployments.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Manage and monitor infrastructure across federal cloud environments, including AWS GovCloud and Azure Government.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Implement and maintain Infrastructure as Code (IaC) using Terraform, Ansible, or CloudFormation.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Apply and enforce FedRAMP, NIST 800-53, and FISMA security controls across all systems.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Monitor system health, set up alerting, and respond to incidents in production federal environments.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Collaborate with security teams to conduct vulnerability assessments and remediation.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Automate configuration management and environment provisioning.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Manage containerized workloads using Kubernetes and Docker in secure, air-gapped, or limited-connectivity environments.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Maintain detailed documentation for architecture, runbooks, and compliance artifacts.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Support Authority to Operate (ATO) processes and provide technical evidence for audits.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Work with cross-functional teams including developers, security officers, and program managers.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Conduct code reviews and maintain coding standards for infrastructure scripts and pipelines.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">REQUIRED SKILLS & QUALIFICATIONS</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">MUST HAVE:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Minimum 10 years of experience in a DevOps, Site Reliability Engineering (SRE), or infrastructure engineering role required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">At least 3 years of hands-on experience working within federal government or DoD environments required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Proven track record of managing production systems with high availability and strict compliance requirements required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><b><strong style=\"color:black;white-space:pre-wrap;\">Citizenship Requirement: Applicants must be US citizens. This position requires access to federal systems subject to federal compliance regulations. Non-citizens are not eligible to be considered for this role, no exceptions.</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><b><strong style=\"color:black;white-space:pre-wrap;\">Compliance and Clearance Requirements: Must pass a background investigation and federal suitability determination prior to starting. Must comply with all federal information security and privacy policies.</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\"> </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">TECHNICAL MUST HAVE:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Cloud Platforms</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">AWS GovCloud Required: EC2, S3, RDS, Lambda, IAM, VPC, CloudTrail, CloudWatch, and Security Hub.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Azure Government Required: Virtual Machines, Azure DevOps, Azure Monitor, Key Vault, and Policy.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with FedRAMP Required: authorized cloud services and their compliance boundaries.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">CI/CD and Automation</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Proficiency with Jenkins, GitLab CI/CD, GitHub Actions, or Azure DevOps Pipelines required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Strong experience writing and maintaining pipelines for build, test, and deployment automation required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Familiarity with artifact management tools such as Nexus or JFrog Artifactory required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Scripting experience in Bash, Python, or PowerShell for task automation required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Infrastructure as Code</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Hands-on experience with Terraform for provisioning and managing cloud resources required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Working knowledge of Ansible for configuration management and server provisioning required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with AWS CloudFormation or Azure ARM/Bicep templates required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Containers and Orchestration</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Strong knowledge of Docker: image creation, optimization, and multi-stage builds required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience managing Kubernetes clusters, including deployment, scaling, networking, and RBAC required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Familiarity with Helm charts for application deployment management preferred.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with OpenShift or EKS/AKS in government or regulated environments is a plus.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Networking and Security</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Solid understanding of TCP/IP, DNS, load balancing, VPNs, and firewalls required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience configuring and managing Zero Trust network architectures required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Knowledge of TLS/SSL certificates, PKI, and secrets management using Vault or AWS Secrets Manager required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Ability to implement and document security controls in line with NIST 800-53 and DISA STIGs required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Monitoring and Observability</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with Prometheus, Grafana, or Datadog for metrics collection and dashboards required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Proficiency with ELK Stack (Elasticsearch, Logstash, Kibana) or Splunk for log management required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Ability to set up alerting, on-call runbooks, and incident response workflows required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Version Control and Collaboration</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Strong proficiency with Git: branching strategies, pull requests, and code reviews required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with GitOps methodologies using tools like ArgoCD or Flux required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Familiarity with Agile/Scrum methodologies and tools such as Jira or Azure Boards required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Operating Systems</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Deep knowledge of Linux administration: RHEL, CentOS, Ubuntu, or Amazon Linux 2 required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience hardening Linux systems per CIS benchmarks and DISA STIGs required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Working knowledge of Windows Server administration where required by project needs required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">Database and Storage</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience managing MySQL databases in cloud environments required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Knowledge of backup strategies, replication, and disaster recovery for databases required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Familiarity with object storage, EBS volumes, and EFS in federal cloud contexts required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with MongoDB for managing NoSQL document databases in scalable, distributed environments required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Hands-on experience with RabbitMQ for message brokering, queue management, and event-driven architecture required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Proficiency with Node.js for building and deploying server-side applications as part of the Kore stack required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with Redis for in-memory caching, session management, and pub/sub messaging patterns required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">PREFERRED:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Active security clearance (Secret or higher) is a strong plus.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">AWS Certified DevOps Engineer, AWS Solutions Architect, or equivalent certification.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Certified Kubernetes Administrator (CKA) or Certified Kubernetes Security Specialist (CKS).</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">CompTIA Security+ or equivalent DoD 8570 baseline certification.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with DevSecOps practices and integrating security scanning into pipelines (SAST, DAST, SCA).</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Familiarity with OSCAL and automated compliance tooling for continuous ATO processes.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with Packer for building hardened machine images.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Experience with Voice systems (e.g., IVR platforms, VoIP, speech recognition, or voice-enabled federal applications) is an additional plus.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">EDUCATION:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">●</span><span style=\"font-size:7pt;white-space:pre-wrap;\"> </span><span style=\"color:black;white-space:pre-wrap;\">Graduate in Engineering OR Masters in Computer Applications (MCA) required.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(34,34,34);background-color:white;white-space:pre-wrap;\">Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $180,000 - $190,000. </span><span style=\"white-space:pre-wrap;\"> </span><span style=\"color:rgb(34,34,34);background-color:white;white-space:pre-wrap;\">Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of </span><span style=\"color:rgb(16,24,40);background-color:white;white-space:pre-wrap;\">advanced AI solutions responsibly.</span></p>"
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