Home › Companies › Eppr Fa Us2 Oraclecloud Com CX 1 › Healthcare Call Center Representative (temporary) - Epic experience
Healthcare Call Center Representative (temporary) - Epic experience
Eppr Fa Us2 Oraclecloud Com CX 1 · Garden City, Nassau, United States; 1111 Marcus Ave, Lake Success, NY, US · On Site · Active · $20 / hour · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eppr Fa Us2 Oraclecloud Com CX 1 |
| Title | Healthcare Call Center Representative (temporary) - Epic experience |
| Normalized title | - |
| Department / team | Patient Financial Services |
| Location | Garden City, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $20 / hour |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-22 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eppr Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Garden City. | Open |
| Department jobs | Active postings in Patient Financial Services. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eppr Fa Us2 Oraclecloud Com CX 1 |
| Source | 972504ea-bc50-4bcb-ad31-fdb7dc058d6f |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
FlexStaff is seeking temporary Call Center Representatives for our client, a leading physical therapy provider with an extensive network of locations in the NYC Metropolitan area. They are seeking candidates with Epic experience to be responsible for scheduling appointments, verifying insurance information, updating demographics, and informing patients of necessary documentation for health center visits.
Key Details:
Temporary Role to run approximately 3 months Location: Garden City, Nassau County (100% onsite) Hours: 40 hours/week Pay Rate: $20-22/hr Call center hours are between 8am-8pm. We are seeking candidates who are available to work an 8 hour shift within these operational hours.
Job Summary
Under direct supervision of the Patient Satisfaction Manager, the call center representative is responsible for assisting in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care.
Responsibilities:
Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications. Route escalated calls to the appropriate department and personnel. Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Answer a high volume of calls
Requirements:
High School Diploma or equivalent Strong customer service skills; ability to diffuse client frustrations Excellent interpersonal and communication skills Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills
*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Full job record
| Job ID | cf50ab0b6dc9baf0659d8f6a43f19486814b8fc6 |
| Org ID | b2dd50e6-57c6-4813-98fb-991ff22cbb19 |
| Source ID | 972504ea-bc50-4bcb-ad31-fdb7dc058d6f |
| Board ID | 972504ea-bc50-4bcb-ad31-fdb7dc058d6f |
| Provider | oracle_hcm |
| Provider Job Key | 189495 |
| Title | Healthcare Call Center Representative (temporary) - Epic experience |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Garden City, Nassau, United States; 1111 Marcus Ave, Lake Success, NY, US |
| Department | Patient Financial Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | — |
| City | Garden City |
| Salary Raw | Description FlexStaff is seeking temporary Call Center Representatives for our client, a leading physical therapy provider with an extensive network of locations in the NYC Metropolitan area. They are seeking candidates with Epic experience to be responsible for scheduling appointments, verifying insurance information, updating demographics, and informing patients of necessary documentation for health center visits. Key Details: Temporary Role to run approximately 3 months Location: Garden City, Nassau County (100% onsite) Hours: 40 hours/week Pay Rate: $20-22/hr Call center hours are between 8am-8pm. We are seeking candidates who are available to work an 8 hour shift within these operational hours. Job Summary Under direct supervision of the Patient Satisfaction Manager, the call center representative is responsible for assisting in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. Responsibilities: Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications. Route escalated calls to the appropriate department and personnel. Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Answer a high volume of calls Requirements: High School Diploma or equivalent Strong customer service skills; ability to diffuse client frustrations Excellent interpersonal and communication skills Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). |
| Salary Min | 20 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/189495 |
| Apply URL | https://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/189495 |
| First Seen At | 2026-05-31 18:05:21Z |
| Last Seen At | 2026-06-06 11:43:21Z |
| Last Checked At | 2026-06-06 11:43:21Z |
| Last Changed At | 2026-06-06 11:43:21Z |
| Inactive At | — |
| Source Posted At | 2026-05-22 13:27:25Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eppr.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-42-50-320Z-637d2417fb770541fd1454d5cb74d9616d124d3d5bfadcf2b9c0798baa957e2d.json |
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