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HomeCompaniesEppr Fa Us2 Oraclecloud Com CX 1Healthcare Call Center Representative (temporary) - Epic experience

Healthcare Call Center Representative (temporary) - Epic experience

Eppr Fa Us2 Oraclecloud Com CX 1 · Garden City, Nassau, United States; 1111 Marcus Ave, Lake Success, NY, US · On Site · Active · $20 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEppr Fa Us2 Oraclecloud Com CX 1
TitleHealthcare Call Center Representative (temporary) - Epic experience
Normalized title-
Department / teamPatient Financial Services
LocationGarden City, United States
Work modelOn Site
Employment typeFull Time
Salary$20 / hour
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Eppr Fa Us2 Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Garden City.Open
Department jobsActive postings in Patient Financial Services.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEppr Fa Us2 Oraclecloud Com CX 1
Source972504ea-bc50-4bcb-ad31-fdb7dc058d6f
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description FlexStaff is seeking temporary Call Center Representatives for our client, a leading physical therapy provider with an extensive network of locations in the NYC Metropolitan area. They are seeking candidates with Epic experience to be responsible for scheduling appointments, verifying insurance information, updating demographics, and informing patients of necessary documentation for health center visits. Key Details: Temporary Role to run approximately 3 months Location: Garden City, Nassau County (100% onsite) Hours: 40 hours/week Pay Rate: $20-22/hr Call center hours are between 8am-8pm. We are seeking candidates who are available to work an 8 hour shift within these operational hours. Job Summary Under direct supervision of the Patient Satisfaction Manager, the call center representative is responsible for assisting in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. Responsibilities: Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications. Route escalated calls to the appropriate department and personnel. Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Answer a high volume of calls Requirements: High School Diploma or equivalent Strong customer service skills; ability to diffuse client frustrations Excellent interpersonal and communication skills Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Full job record

Job IDcf50ab0b6dc9baf0659d8f6a43f19486814b8fc6
Org IDb2dd50e6-57c6-4813-98fb-991ff22cbb19
Source ID972504ea-bc50-4bcb-ad31-fdb7dc058d6f
Board ID972504ea-bc50-4bcb-ad31-fdb7dc058d6f
Provideroracle_hcm
Provider Job Key189495
TitleHealthcare Call Center Representative (temporary) - Epic experience
Normalized Title
Statusactive
Activeyes
Location TextGarden City, Nassau, United States; 1111 Marcus Ave, Lake Success, NY, US
DepartmentPatient Financial Services
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
Region
CityGarden City
Salary RawDescription FlexStaff is seeking temporary Call Center Representatives for our client, a leading physical therapy provider with an extensive network of locations in the NYC Metropolitan area. They are seeking candidates with Epic experience to be responsible for scheduling appointments, verifying insurance information, updating demographics, and informing patients of necessary documentation for health center visits. Key Details: Temporary Role to run approximately 3 months Location: Garden City, Nassau County (100% onsite) Hours: 40 hours/week Pay Rate: $20-22/hr Call center hours are between 8am-8pm. We are seeking candidates who are available to work an 8 hour shift within these operational hours. Job Summary Under direct supervision of the Patient Satisfaction Manager, the call center representative is responsible for assisting in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. Responsibilities: Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications. Route escalated calls to the appropriate department and personnel. Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Answer a high volume of calls Requirements: High School Diploma or equivalent Strong customer service skills; ability to diffuse client frustrations Excellent interpersonal and communication skills Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Salary Min20
Salary Max
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/189495
Apply URLhttps://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/189495
First Seen At2026-05-31 18:05:21Z
Last Seen At2026-06-06 11:43:21Z
Last Checked At2026-06-06 11:43:21Z
Last Changed At2026-06-06 11:43:21Z
Inactive At
Source Posted At2026-05-22 13:27:25Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eppr.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-42-50-320Z-637d2417fb770541fd1454d5cb74d9616d124d3d5bfadcf2b9c0798baa957e2d.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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