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Resident Assistant - Sub Staff

Bfa96ba9 9c30 452b A736 9a4de4a818f9 19000101 000001 · Lancaster, PA, US, Lancaster, PA · Active · $16 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyBfa96ba9 9c30 452b A736 9a4de4a818f9 19000101 000001
TitleResident Assistant - Sub Staff
Normalized title-
Department / team-
LocationLancaster, PA, United States
Work model-
Employment typePart Time
Salary$16 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-24 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
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Linked records

CompanyBfa96ba9 9c30 452b A736 9a4de4a818f9 19000101 000001
Source9dcbc91d-772b-45c3-a8b6-fd92f4a91b47
ATS providerADP Workforce Now Recruiting

Description

JOB SUMMARY Position Title: Domestic Violence Resident Assistant – Substitute Staff Program: Domestic Violence Services Classification: Non-Exempt/Part-Time Location: DVS Safe House The Domestic Violence Resident Assistant provides quality client services by providing person-centered, trauma informed supportive services to callers via the 24-hour DV hotline and text line, and directly to Safe House residents. The Resident Assistant screens and greets visitors to the building and maintains a welcoming atmosphere. DUTIES & RESPONSIBILITIES: 1. Hotline and Text line: Answer hotline calls, texts, and manage Lethality Assessment Program (LAP) calls. Provide person-centered trauma-informed support, safety planning options and referrals to callers/DV survivors. Complete hotline forms/intakes, enrollments, and program exit. Screen and greet visitors to the building. Perform conflict checks. 2. Direct Client Services: Assist residents with requests for personal items, access to transportation, food, and any other emergent/basic needs. Provide consistent person-centered and trauma-informed emotional support. 3. Communication, Compliance, Accountability: Communicate essential information to other DVS team members in appropriate logs. Accurately record client data and services, and all other required data in client database per funder and DVS requirements. Maintain organized client files. 4. Safe House operations: Stock bathroom and kitchen supplies. Inspect, clean and prepare empty guest rooms for the next resident. Help manage the general cleanliness and order of the Safe House office area. Coordinate and organize donations, including sorting, distribution and storage. Assist in tracking inventory of custodial and basic Safe House supplies. Complete maintenance request forms. 5. Teamwork: Safe House team member. Assist in training interns, volunteers and new team members as applicable. Participate in the required holiday and weekend on-call Safe House coverage per DVS policies. *Performs other related duties as assigned. EDUCATION/EXPERIENCE REQUIREMENTS H.S. Diploma or GED required. Associate’s degree in the social sciences preferred. Experience in a residential or shelter setting preferred. **Please see attached for full job description** We value our team by uniting our employees with our mission. We offer a strong purpose with compassion for work-life balance. Below is a glimpse of our robust benefits offered: Sign-on Bonus, only available for external candidates Benefits: 403(b) Plan / EAP Program Equal Employment Opportunity CAP provides equal employment opportunities to all qualified individuals without regard to race, gender, disability, ethnicity, religion, sexual orientation, age, citizenship, veterans status or genetic information. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency will determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Full job record

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Source ID9dcbc91d-772b-45c3-a8b6-fd92f4a91b47
Board ID9dcbc91d-772b-45c3-a8b6-fd92f4a91b47
Provideradp_workforcenow
Provider Job Key580651
TitleResident Assistant - Sub Staff
Normalized Title—
Statusactive
Activeyes
Location TextLancaster, PA, US, Lancaster, PA
Department—
Team—
Employment Typepart_time
Workplace Type—
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CountryUnited States
RegionPA
CityLancaster
Salary RawUp to 16 (USD) Hourly
Salary Min0
Salary Max16
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-05-31 18:46:00Z
Last Seen At2026-06-06 12:07:31Z
Last Checked At2026-06-06 12:07:31Z
Last Changed At2026-06-06 12:07:31Z
Inactive At—
Source Posted At2026-03-24 16:22:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.17.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.17.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style='font-family:\"Aptos Display\",sans-serif;'>JOB SUMMARY</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Aptos Display\",sans-serif;'>Position Title: Domestic Violence Resident Assistant &ndash; Substitute Staff</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Aptos Display\",sans-serif;'>Program: Domestic Violence Services&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Aptos Display\",sans-serif;'>Classification: Non-Exempt/Part-Time</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Aptos Display\",sans-serif;'>Location: DVS Safe House</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Aptos Display\",sans-serif;'>The Domestic Violence Resident Assistant provides quality client services by providing person-centered, trauma informed supportive services to callers via the 24-hour DV hotline and text line, and directly to Safe House residents. The Resident Assistant screens and greets visitors to the building and maintains a welcoming atmosphere.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Aptos Display\",sans-serif;'>DUTIES &amp; RESPONSIBILITIES:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>1. Hotline and Text line:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Answer hotline calls, texts, and manage Lethality Assessment Program (LAP) calls.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Provide person-centered trauma-informed support, safety planning options and referrals to callers/DV survivors.</span></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Complete hotline forms/intakes, enrollments, and program exit.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Screen and greet visitors to the building. Perform conflict checks.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>2. Direct Client Services:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Assist residents with requests for personal items, access to transportation, food, and any other emergent/basic needs.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Provide consistent person-centered and trauma-informed emotional support.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>3. Communication, Compliance, Accountability:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Communicate essential information to other DVS team members in appropriate logs.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Accurately record client data and services, and all other required data in client database per funder and DVS requirements.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Maintain organized client files.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>4. Safe House operations:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Stock bathroom and kitchen supplies.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Inspect, clean and prepare empty guest rooms for the next resident.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Help manage the general cleanliness and order of the Safe House office area.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Coordinate and organize donations, including sorting, distribution and storage.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Assist in tracking inventory of custodial and basic Safe House supplies.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Complete maintenance request forms.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>5. Teamwork:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Safe House team member.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Assist in training interns, volunteers and new team members as applicable.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>Participate in the required holiday and weekend on-call Safe House coverage per DVS policies.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><em><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>*Performs other related duties as assigned.</span></em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Aptos Display\",sans-serif;color:black;background:white;'>EDUCATION/EXPERIENCE REQUIREMENTS</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;'>H.S. Diploma or GED required.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;'>Associate&rsquo;s degree in the social sciences preferred.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;'>Experience in a residential or shelter setting preferred.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;'><span style='font-family:\"Aptos Display\",sans-serif;color:#C00000;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:center;'><span style='font-family:\"Aptos Display\",sans-serif;color:#C00000;'>**Please see attached for full job description**</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Aptos Display\",sans-serif;color:#153D63;'>We value our team by uniting our employees with our mission. We offer a strong purpose with compassion for work-life balance. Below is a glimpse of our robust benefits offered:&nbsp;</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:#153D63;'>Sign-on Bonus, only available for external candidates&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family: initial;\"><span style='font-family:\"Aptos Display\",sans-serif;color:#153D63;'>Benefits: 403(b) Plan / EAP Program&nbsp;</span></li></ul></div><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:0in;vertical-align:baseline;'><span style='font-family:\"Aptos Display\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:center;vertical-align:baseline;'><strong><span style='font-family:\"Aptos Display\",sans-serif;'>Equal Employment Opportunity</span></strong><span style='font-family:\"Aptos Display\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Aptos Display\",sans-serif;'>CAP provides equal employment opportunities to all qualified individuals without regard to race, gender, disability, ethnicity, religion, sexual orientation, age, citizenship, veterans status or genetic information. &nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Aptos Display\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;text-align:center;vertical-align:baseline;'><strong><span style='font-family:\"Aptos Display\",sans-serif;'>Americans with Disabilities Act</span></strong><span style='font-family:\"Aptos Display\",sans-serif;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;vertical-align:baseline;'><span style='font-family:\"Aptos Display\",sans-serif;'>Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency will determine reasonable accommodation on a case-by-case basis in accordance with applicable law. &nbsp;</span></p></div></div></div></div></div>\n",
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