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HomeCompaniesHcgn Fa Us2 Oraclecloud Com CX 1AML Governance Manager-Fintech, Onboarding and KYC

AML Governance Manager-Fintech, Onboarding and KYC

Hcgn Fa Us2 Oraclecloud Com CX 1 · Westwood, MA, United States; MA-Westwood-200 Station Drive, Westwood, MA, US; NJ-Short Hills-101 JFK Parkway, Short Hills, NJ, US; NJ-Iselin-101 Wood Avenue South, Iselin, NJ, US; NY-Tarrytown-520 White Plains Rd, Tarrytown, NY, US; RI-Johnston-One Citizens Bank Way, Johnston, RI, US; NY-Melville-48 South Service Road Ste 220, Melville, NY, US; RI-East Providence-622 Taunton Avenue, East Providence, RI, US · Remote · Active · $107,000–$175,000 / year · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHcgn Fa Us2 Oraclecloud Com CX 1
TitleAML Governance Manager-Fintech, Onboarding and KYC
Normalized title-
Department / teamRisk & Oversight
LocationWestwood, MA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$107,000–$175,000 / year
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-08 / 2026-06-09
Changed / last seen2026-06-20 / 2026-06-22

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City jobsActive postings in Westwood.Open
Department jobsActive postings in Risk & Oversight.Open
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Linked records

CompanyHcgn Fa Us2 Oraclecloud Com CX 1
Sourcefde57c08-9c5a-4d3c-956a-13a64c2d2206
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description In this role at Citizens, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As part of the Anti-Money Laundering (AML) Governance & Advisory team, you will help mitigate money laundering and illicit finance risks, ensuring Citizens’ businesses comply with all applicable laws, regulations, and policies. Supporting the Join the Bank team, this role helps deliver seamless, end-to-end onboarding and servicing for new-to-bank customers while enabling responsible growth and maintaining strong risk discipline. You will partner closely with business and cross-functional teams to design solutions that balance regulatory requirements with a frictionless client experience. This role requires a strategic, collaborative mindset to simplify complexity, solve problems, and embed effective risk management practices that support customer and business outcomes. You will lead and support key AML and sanctions initiatives, providing enterprise governance and guidance to ensure compliance. As a key contributor, you will oversee program execution, identify emerging risks, and develop standards to strengthen the AML & Sanctions program. Additionally, you will drive innovation focused initiatives to enhance processes and improve overall program effectiveness. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally! Primary responsibilities include: Serve as a strategic partner to business leaders, strengthening AML & Sanctions risk management while enabling a seamless customer experience. Act as a trusted advisor, influencing decisions through strong relationships and a solutions-oriented approach. Identify opportunities to reduce client friction and streamline processes without compromising controls or regulatory expectations. Collaborate across business, product, technology, and operations to deliver innovative solutions to complex AML/Sanctions challenges. Balance risk discipline with customer-centric thinking, ensuring controls support both compliance and experience. Challenge existing processes to drive continuous improvement, simplification, and modernization. Partner with product and tech teams to identify, document, and mitigate risks on new initiatives. Translate regulatory requirements into clear, actionable guidance for the business. Proactively identify emerging risks and industry trends to keep the organization ahead. Drive issue resolution and strengthen controls through practical, sustainable solutions. Define and maintain methodologies, frameworks, and compliance standards. Interpret regulations (BSA, USA PATRIOT Act, OFAC) and provide guidance to business units and risk teams. Conduct risk assessments and compliance reviews; ensure timely issue remediation. Support AML & Sanctions policy updates, investigations, and program effectiveness initiatives. Partner with technology teams on solutions aligned to regulatory expectations. Manage audit and regulatory exams; support governance committees with materials and reporting. Qualifications, Education, Certifications and/or Other Professional Credentials Experience in AML, risk, compliance, or audit within financial services preferred. Deep expertise in at least one AML program pillar; strong understanding of enterprise AML program execution. Hands-on experience with KYC, onboarding, risk rating, ID&V, and CIP across digital banking and products. Knowledge of data, automation, and AI to improve customer and colleague experience. Strong strategic thinking and problem-solving skills; able to address complex, ambiguous challenges with risk-aligned solutions. Proven ability to identify inefficiencies and drive process improvement in a risk/compliance environment. Comfortable in fast-paced, evolving environments; able to provide clear risk guidance amid change. Experience with AML/sanctions risk assessments for new or innovative (including digital asset) products preferred. Strong knowledge of internal controls, risk assessments, banking operations, and regulatory requirements. Excellent investigative, analytical, research, and critical thinking skills. Experience translating evolving regulatory expectations into governance frameworks and controls. Consulting, risk technology, analytics, or BI experience preferred. Demonstrated ability to build relationships and influence senior stakeholders; strong communication and presentation skills. Experience in highly regulated environments; sound judgment, decisiveness, and ability to challenge the status quo. Strong analytical, mathematical, and business writing skills; proficient in MS Office (Word, Excel, PowerPoint, Visio). Bachelor’s degree required; AML or related certifications preferred (e.g., CAMS, CIA, CRCM, CFE). Digital asset certifications (e.g., CCI, Chainalysis/TRM) a plus. Hours and Work Schedule: (4 days in office, 1 day remote) Hours per Week: 40 Work Schedule: Monday-Friday #LinkedIn-Citizens1 Pay Transparency ‌ The salary range for this position is $107,000-$175,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to, the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position. Company Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Full job record

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Board IDfde57c08-9c5a-4d3c-956a-13a64c2d2206
Provideroracle_hcm
Provider Job Key47252
TitleAML Governance Manager-Fintech, Onboarding and KYC
Normalized Title
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Activeyes
Location TextWestwood, MA, United States; MA-Westwood-200 Station Drive, Westwood, MA, US; NJ-Short Hills-101 JFK Parkway, Short Hills, NJ, US; NJ-Iselin-101 Wood Avenue South, Iselin, NJ, US; NY-Tarrytown-520 White Plains Rd, Tarrytown, NY, US; RI-Johnston-One Citizens Bank Way, Johnston, RI, US; NY-Melville-48 South Service Road Ste 220, Melville, NY, US; RI-East Providence-622 Taunton Avenue, East Providence, RI, US
DepartmentRisk & Oversight
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionMA
CityWestwood
Salary Rawsalary range for this position is $107,000-$175,000 per year, plus an opportunity to earn an annual discretionary bonus
Salary Min107,000
Salary Max175,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/47252
Apply URLhttps://hcgn.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/47252
First Seen At2026-06-09 11:41:54Z
Last Seen At2026-06-22 15:28:26Z
Last Checked At2026-06-22 15:28:26Z
Last Changed At2026-06-20 12:47:40Z
Inactive At
Source Posted At2026-06-08 14:50:39Z
Source Updated At
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    "ExternalDescriptionStr": "<p style=\"line-height: 15pt;\"><span style=\"color: rgb(51, 51, 51);\"><span style=\"font-size: 11pt;\">In this role at Citizens, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself.&nbsp;</span></span><span style=\"font-size: 11pt;\">As part of the Anti-Money Laundering (AML) Governance &amp; Advisory team, you will help mitigate money laundering and illicit finance risks, ensuring Citizens’ businesses comply with all applicable laws, regulations, and policies. Supporting the Join the Bank team, this role helps deliver seamless, end-to-end onboarding and servicing for new-to-bank customers while enabling responsible growth and maintaining strong risk discipline.</span></p><p style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">You will partner closely with business and cross-functional teams to design solutions that balance regulatory requirements with a frictionless client experience. This role requires a strategic, collaborative mindset to simplify complexity, solve problems, and embed effective risk management practices that support customer and business outcomes.</span></p><p style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">You will lead and support key AML and sanctions initiatives, providing enterprise governance and guidance to ensure compliance. As a key contributor, you will oversee program execution, identify emerging risks, and develop standards to strengthen the AML &amp; Sanctions program. Additionally, you will drive innovation focused initiatives to enhance processes and improve overall program effectiveness.</span><span style=\"color: rgb(51, 51, 51);\"><span style=\"font-size: 11pt;\"> Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!</span></span></p><p class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\"><strong>Primary responsibilities include:</strong></span></p><ul style=\"list-style-type: disc;\"><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Serve as a strategic partner to business leaders, strengthening AML &amp; Sanctions risk management while enabling a seamless customer experience.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Act as a trusted advisor, influencing decisions through strong relationships and a solutions-oriented approach.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Identify opportunities to reduce client friction and streamline processes without compromising controls or regulatory expectations.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Collaborate across business, product, technology, and operations to deliver innovative solutions to complex AML/Sanctions challenges.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Balance risk discipline with customer-centric thinking, ensuring controls support both compliance and experience.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Challenge existing processes to drive continuous improvement, simplification, and modernization.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Partner with product and tech teams to identify, document, and mitigate risks on new initiatives.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Translate regulatory requirements into clear, actionable guidance for the business.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Proactively identify emerging risks and industry trends to keep the organization ahead.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Drive issue resolution and strengthen controls through practical, sustainable solutions.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Define and maintain methodologies, frameworks, and compliance standards.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Interpret regulations (BSA, USA PATRIOT Act, OFAC) and provide guidance to business units and risk teams.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Conduct risk assessments and compliance reviews; ensure timely issue remediation.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Support AML &amp; Sanctions policy updates, investigations, and program effectiveness initiatives.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Partner with technology teams on solutions aligned to regulatory expectations.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Manage audit and regulatory exams; support governance committees with materials and reporting.</span></li></ul><p class=\"xmsonormal\" style=\"line-height: 15pt;\">&nbsp;</p><p class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\"><strong>Qualifications, Education, Certifications and/or Other Professional Credentials</strong></span></p><ul style=\"list-style-type: disc;\"><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Experience in AML, risk, compliance, or audit within financial services preferred.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Deep expertise in at least one AML program pillar; strong understanding of enterprise AML program execution.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Hands-on experience with KYC, onboarding, risk rating, ID&amp;V, and CIP across digital banking and products.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Knowledge of data, automation, and AI to improve customer and colleague experience.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Strong strategic thinking and problem-solving skills; able to address complex, ambiguous challenges with risk-aligned solutions.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Proven ability to identify inefficiencies and drive process improvement in a risk/compliance environment.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Comfortable in fast-paced, evolving environments; able to provide clear risk guidance amid change.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Experience with AML/sanctions risk assessments for new or innovative (including digital asset) products preferred.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Strong knowledge of internal controls, risk assessments, banking operations, and regulatory requirements.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Excellent investigative, analytical, research, and critical thinking skills.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Experience translating evolving regulatory expectations into governance frameworks and controls.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Consulting, risk technology, analytics, or BI experience preferred.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Demonstrated ability to build relationships and influence senior stakeholders; strong communication and presentation skills.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Experience in highly regulated environments; sound judgment, decisiveness, and ability to challenge the status quo.</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Strong analytical, mathematical, and business writing skills; proficient in MS Office (Word, Excel, PowerPoint, Visio).</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Bachelor’s degree required; AML or related certifications preferred (e.g., CAMS, CIA, CRCM, CFE).</span></li><li class=\"xmsonormal\" style=\"line-height: 15pt;\"><span style=\"font-size: 11pt;\">Digital asset certifications (e.g., CCI, Chainalysis/TRM) a plus.</span></li></ul><p class=\"xmsonormal\">&nbsp;</p><p style=\"line-height: 115%; margin-bottom: 0in;\"><strong>Hours and Work Schedule:</strong> (4 days in office, 1 day remote)</p><p style=\"line-height: 115%; margin-bottom: 0in;\">Hours per Week: 40</p><p style=\"line-height: 115%; margin-bottom: 0in;\">Work Schedule: Monday-Friday</p><p style=\"line-height: 115%; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: 115%; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: 115%; margin-bottom: 0in;\"><span style=\"background-color: rgb(255, 255, 255); color: rgb(36, 36, 36); font-family: &quot;Aptos Narrow&quot;, Calibri, &quot;sans-serif&quot;, &quot;Mongolian Baiti&quot;, &quot;Microsoft Yi Baiti&quot;, &quot;Javanese Text&quot;, &quot;Yu Gothic&quot;;\"><span style=\"-webkit-text-stroke-width: 0px; display: inline !important; float: none; font-size: 14.6667px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px;\">#LinkedIn-Citizens1</span></span></p><p style=\"line-height: 115%; margin-bottom: 0in;\">&nbsp;</p><p style=\"line-height: 115%;\">&nbsp;</p><p style=\"line-height: 115%;\"><strong>Pay Transparency</strong></p><p style=\"line-height: 115%;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span lang=\"EN\" style=\"font-size: 11.5pt;\">‌</span></span>The salary range for this position is $107,000-$175,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to, the budget, work location, and relevant skills and experience.</p><p style=\"line-height: 115%;\">We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit&nbsp;<a href=\"https://jobs.citizensbank.com/benefits\" title=\"https://jobs.citizensbank.com/benefits\">https://jobs.citizensbank.com/benefits</a>&nbsp;.</p><p style=\"line-height: 115%;\">Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.</p><p>&nbsp;</p>",
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