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Referral Relationship Manager

Ethosveterinaryhealth · San Francisco, CA, 94110 · Remote · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyEthosveterinaryhealth
TitleReferral Relationship Manager
Normalized title-
Department / team-
LocationSan Francisco, CA, United States
Work modelRemote / Remote
Employment typeFull Time
SalaryUSD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-11 / 2026-05-30
Changed / last seen2026-06-06 / 2026-06-06

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City jobsActive postings in San Francisco.Open
Work model jobsActive Remote postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEthosveterinaryhealth
Source0ef6690f-b517-4ff3-b496-a162d4a72675
ATS providerJazzHR / ApplyToJob

Description

Referral Relationship Manager- Veterinary Medicine- San Francisco POSITION SUMMARY The Referral Relationship Manager (RRM) plays a vital role in strengthening partnerships with referring veterinary practices and driving hospital growth through strategic outreach, marketing, and relationship management. This role serves as the primary liaison between the hospital and the referring community while also owning the planning and execution of referring DVM and client engagement events and the management of all community partnerships. Working collaboratively with hospital leadership, marketing partners, and cross-functional teams, the Referral Relationship Manager uses data, insights, and relationship-building to improve referral performance, optimize the referral experience, and support business growth. This position requires a balance of field engagement, strategic planning, event planning and execution, and administrative coordination in a fast-paced, service-oriented environment. This role is well-suited for someone who is mission-driven, relationship-focused, and motivated to make a meaningful impact on client/patient access to specialty and emergency veterinary care. The RRM role has a dual reporting structure, reporting functionally to the centralized Referral Relations Group Manager and operationally to the local Hospital Director. This position supports multiple locations within the SAGE network including SAGE San Francisco, Veterinary Vision San Francisco, and remote support provided to Advanced Veterinary Specialists in Santa Barbara. ESSENTIAL RESPONSIBILITIES Referral Growth & Relationship Management Develop and execute referral outreach and engagement strategies aligned to hospital performance goals and market opportunities. Maintain a consistent, structured engagement cadence with referring veterinarians through in-person visits, phone calls, email communications, and events. Build and maintain strong, trust-based relationships with referring doctors, practice managers, and key decision-makers. Customize engagement approaches based on the unique needs, preferences, and referral potential of each referring practice. Serve as the primary point of contact for the referring community and ensure timely, professional, and effective communication. Event Planning & Community Engagement Own the end-to-end planning and execution of continuing education (CE) programs, symposiums, open houses, and referring practice recognition events. Track attendance, referral impact, and ROI for all events and initiatives. Manage community partnerships and outreach activities, including relationships with shelters, emergency responders, and community organizations. Marketing Strategy & Execution Leverage centralized Ethos marketing resources and programs to support local growth priorities. Plan and execute strategic campaigns to launch new services, promote new clinicians, and increase awareness of hospital capabilities. Serve as the local hospital point of contact for all marketing and referral engagement activities. Partner with the regional Marketing Business Partner and centralized marketing subject matter experts to activate enterprise-wide growth initiatives. Data, Analytics & Business Planning Actively utilize CRM systems, referral dashboards, and analytics tools to track performance, monitor trends, and inform engagement strategies. Develop, maintain, and execute a quarterly Joint Business Plan (JBP) outlining local growth objectives, strategies, and activities. Analyze local competitive landscapes to anticipate threats, identify opportunities, and inform strategic decision-making. Maintain deep knowledge of hospital services, specialties, differentiators, and competitive positioning. Referral Process Optimization Monitor and evaluate the hospital’s referral experience and workflows to identify gaps, resolve issues, and inform service delivery optimization. Partner with internal hospital leadership teams to address referring veterinarian concerns and enhance the overall referral experience. Administrative & Operational Responsibilities Manage the hospital’s referral engagement and marketing budget and track spending against plan. Maintain accurate documentation, activity tracking, and reporting as required. Support hospital leadership and the Ethos growth team in additional initiatives as assigned. RESPONSIBILITY ALLOCATION In-Market Referral Engagement Activities – 65% Event Planning and Execution – 15% Collaboration with Centralized Marketing Resources – 10% Administrative & Reporting Responsibilities – 10% Schedule: Approximately 40+ hours per week, with an average of three and half days per week in the field and one and half administrative days at the hospital or home office. Compensation: This role is considered exempt. The annual salary range is $85,000 - $90,000. Quarterly incentive plan offered. QUALITIES OF A SUCCESSFUL CANDIDATE Mission-Driven: Motivated by Ethos' mission to improve the lives of pets and people through exceptional veterinary care. Grit & Resilience: Brings determination, persistence, and professionalism to a demanding, fast-paced environment. High Standards: Demonstrates strong accountability, integrity, and pride in delivering high-quality work. Curiosity: Actively seeks knowledge, feedback, and innovative approaches to improve outcomes. Self-Starter: Works independently, takes initiative, and drives results with minimal supervision. Relationship-Oriented: Builds trust, communicates effectively, and maintains strong professional relationships. Coachability & Growth Mindset: Open to feedback, adaptable, and committed to continuous improvement. JOB REQUIREMENTS Valid driver's license and clean driving record. Valid auto insurance coverage. Reliable personal transportation and ability to accurately track and submit mileage for reimbursement. Ability to work occasional evenings and weekends to support hospital and community events. REQUIRED QUALIFICATIONS & EXPERIENCE Associate or bachelor's degree preferred; equivalent education and experience will be considered. 3-5 years of professional experience demonstrating the ability to manage multiple priorities, build relationships, communicate effectively, and drive business growth. Experience in sales, customer service, account management, marketing, or business development roles strongly preferred. Veterinary medicine or animal health industry experience is strongly preferred. Strong interpersonal, verbal, and written communication skills across in-person, phone, email, and virtual platforms. High level of organization, attention to detail, and follow-through. Proficiency with technology, CRM systems, and performance reporting tools. Ability to interpret basic performance metrics and use data to inform strategy and decision-making. WORK ENVIRONMENT & EXPECTATIONS Field-based role requiring frequent local travel to referring practices. Fast-paced, relationship-driven environment requiring flexibility and adaptability. Collaboration across hospital leadership as well as enterprise referral relations, marketing, and operations teams. BENEFITS Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. PM19

Full job record

Job IDcf338de8b752e7adb85cb8c773becbe7f7f86163
Org ID30836be7-4e55-4680-a3b6-b1d6acc248bf
Source ID0ef6690f-b517-4ff3-b496-a162d4a72675
Board ID0ef6690f-b517-4ff3-b496-a162d4a72675
Providerjazzhr
Provider Job Keyu5RVGqKdey
TitleReferral Relationship Manager
Normalized Title—
Statusactive
Activeyes
Location TextSan Francisco, CA, 94110
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionCA
CitySan Francisco
Salary RawUSD
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ethosveterinaryhealth.applytojob.com/apply/u5RVGqKdey/Referral-Relationship-Manager
Apply URLhttps://ethosveterinaryhealth.applytojob.com/apply/u5RVGqKdey/Referral-Relationship-Manager
First Seen At2026-05-30 05:41:43Z
Last Seen At2026-06-06 19:11:11Z
Last Checked At2026-06-06 19:11:11Z
Last Changed At2026-06-06 10:36:51Z
Inactive At—
Source Posted At2026-05-11 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=ethosveterinaryhealth/date=2026-06-06/2026-06-06T19-10-40-128Z-5c577ed9d198e18952ee379e112d321105b11be080cc63423238801c73ce6c16.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
{
  "detail": {
    "url": "https://ethosveterinaryhealth.applytojob.com/apply/jobs/details/u5RVGqKdey?&",
    "heading": "Referral Relationship Manager",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://ethosveterinaryhealth.applytojob.com/apply/u5RVGqKdey/Referral-Relationship-Manager",
    "description_html": "<div style=\"text-align:center;\"><img alt=\"\" height=\"136\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240506160111-image.png\" width=\"361\"><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Referral Relationship Manager- Veterinary Medicine- San Francisco</b></span></span></div><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">POSITION SUMMARY</span></b></span><br><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">The Referral Relationship Manager (RRM) plays a vital role in strengthening partnerships with referring veterinary practices and driving hospital growth through strategic outreach, marketing, and relationship management. This role serves as the primary liaison between the hospital and the referring community while also owning the planning and execution of referring DVM and client engagement events and the management of all community partnerships.</span></span><br><br><span style=\"line-height:115%;\">Working collaboratively with hospital leadership, marketing partners, and cross-functional teams, the Referral Relationship Manager uses data, insights, and relationship-building to improve referral performance, optimize the referral experience, and support business growth. This position requires a balance of field engagement, strategic planning, event planning and execution, and administrative coordination in a fast-paced, service-oriented environment.</span><br><br><span style=\"line-height:115%;\">This role is well-suited for someone who is mission-driven, relationship-focused, and motivated to make a meaningful impact on client/patient access to specialty and emergency veterinary care. <span style=\"color:#0d0d0d;\">The RRM role has a dual reporting structure, reporting functionally to the centralized Referral Relations Group Manager and operationally to the local Hospital Director.</span></span><br><br><strong><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">This position supports multiple locations within the SAGE network including SAGE San Francisco, Veterinary Vision San Francisco, and remote support provided to Advanced Veterinary Specialists in Santa Barbara.</span></span></strong><br><br><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">ESSENTIAL RESPONSIBILITIES</span></b></span><br><br><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Referral Growth & Relationship Management</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Develop and execute referral outreach and engagement strategies aligned to hospital performance goals and market opportunities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Maintain a consistent, structured engagement cadence with referring veterinarians through in-person visits, phone calls, email communications, and events.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Build and maintain strong, trust-based relationships with referring doctors, practice managers, and key decision-makers.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Customize engagement approaches based on the unique needs, preferences, and referral potential of each referring practice.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Serve as the primary point of contact for the referring community and ensure timely, professional, and effective communication.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Event Planning & Community Engagement</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Own the end-to-end planning and execution of continuing education (CE) programs, symposiums, open houses, and referring practice recognition events.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Track attendance, referral impact, and ROI for all events and initiatives.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Manage community partnerships and outreach activities, including relationships with shelters, emergency responders, and community organizations.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Marketing Strategy & Execution</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Leverage centralized Ethos marketing resources and programs to support local growth priorities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Plan and execute strategic campaigns to launch new services, promote new clinicians, and increase awareness of hospital capabilities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Serve as the local hospital point of contact for all marketing and referral engagement activities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Partner with the regional Marketing Business Partner and centralized marketing subject matter experts to activate enterprise-wide growth initiatives.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Data, Analytics & Business Planning</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Actively utilize CRM systems, referral dashboards, and analytics tools to track performance, monitor trends, and inform engagement strategies.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Develop, maintain, and execute a quarterly Joint Business Plan (JBP) outlining local growth objectives, strategies, and activities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Analyze local competitive landscapes to anticipate threats, identify opportunities, and inform strategic decision-making.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Maintain deep knowledge of hospital services, specialties, differentiators, and competitive positioning.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Referral Process Optimization</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Monitor and evaluate the hospital’s referral experience and workflows to identify gaps, resolve issues, and inform service delivery optimization. </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Partner with internal hospital leadership teams to address referring veterinarian concerns and enhance the overall referral experience.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Administrative & Operational Responsibilities</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Manage the hospital’s referral engagement and marketing budget and track spending against plan.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Maintain accurate documentation, activity tracking, and reporting as required.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Support hospital leadership and the Ethos growth team in additional initiatives as assigned.</span></span></span></span></li></ul><br><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">RESPONSIBILITY ALLOCATION</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">In-Market Referral Engagement Activities – 65%</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Event Planning and Execution – 15%</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Collaboration with Centralized Marketing Resources – 10%</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Administrative & Reporting Responsibilities – 10%</span></span></span></span></li></ul><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Schedule:            </b><br>Approximately 40+ hours per week, with an average of three and half days per week in the field and one and half administrative days at the hospital or home office.<br><br><strong>Compensation: </strong>This role is considered exempt.<br>The annual salary range is $85,000 - $90,000. Quarterly incentive plan offered.<br><br><br><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">QUALITIES OF A SUCCESSFUL CANDIDATE</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Mission-Driven:</span></b><span style=\"color:#0d0d0d;\"> Motivated by Ethos' mission to improve the lives of pets and people through exceptional veterinary care.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Grit & Resilience:</span></b><span style=\"color:#0d0d0d;\"> Brings determination, persistence, and professionalism to a demanding, fast-paced environment.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">High Standards:</span></b><span style=\"color:#0d0d0d;\"> Demonstrates strong accountability, integrity, and pride in delivering high-quality work.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Curiosity:</span></b><span style=\"color:#0d0d0d;\"> Actively seeks knowledge, feedback, and innovative approaches to improve outcomes.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Self-Starter:</span></b><span style=\"color:#0d0d0d;\"> Works independently, takes initiative, and drives results with minimal supervision.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Relationship-Oriented:</span></b><span style=\"color:#0d0d0d;\"> Builds trust, communicates effectively, and maintains strong professional relationships.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Coachability & Growth Mindset: </span></b><span style=\"color:#0d0d0d;\">Open to feedback, adaptable, and committed to continuous improvement.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">JOB REQUIREMENTS</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Valid driver's license and clean driving record.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Valid auto insurance coverage.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Reliable personal transportation and ability to accurately track and submit mileage for reimbursement.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Ability to work occasional evenings and weekends to support hospital and community events.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">REQUIRED QUALIFICATIONS & EXPERIENCE</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Associate or bachelor's degree preferred; equivalent education and experience will be considered.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">3-5 years of professional experience demonstrating the ability to manage multiple priorities, build relationships, communicate effectively, and drive business growth.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Experience in sales, customer service, account management, marketing, or business development roles strongly preferred.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Veterinary medicine or animal health industry experience is strongly preferred.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Strong interpersonal, verbal, and written communication skills across in-person, phone, email, and virtual platforms.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">High level of organization, attention to detail, and follow-through.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Proficiency with technology, CRM systems, and performance reporting tools.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Ability to interpret basic performance metrics and use data to inform strategy and decision-making.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">WORK ENVIRONMENT & EXPECTATIONS</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Field-based role requiring frequent local travel to referring practices.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Fast-paced, relationship-driven environment requiring flexibility and adaptability.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Collaboration across hospital leadership as well as enterprise referral relations, marketing, and operations teams.</span></span></span></span></li></ul><div style=\"margin-left:8px;\"></div><div style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">BENEFITS </span></span></strong><br>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. </span></span><br><br><span style=\"font-size:10px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. PM19</span></span><br> </div>",
    "description_text": "Referral Relationship Manager- Veterinary Medicine- San Francisco\n POSITION SUMMARY\n The Referral Relationship Manager (RRM) plays a vital role in strengthening partnerships with referring veterinary practices and driving hospital growth through strategic outreach, marketing, and relationship management. This role serves as the primary liaison between the hospital and the referring community while also owning the planning and execution of referring DVM and client engagement events and the management of all community partnerships.\n Working collaboratively with hospital leadership, marketing partners, and cross-functional teams, the Referral Relationship Manager uses data, insights, and relationship-building to improve referral performance, optimize the referral experience, and support business growth. This position requires a balance of field engagement, strategic planning, event planning and execution, and administrative coordination in a fast-paced, service-oriented environment.\n This role is well-suited for someone who is mission-driven, relationship-focused, and motivated to make a meaningful impact on client/patient access to specialty and emergency veterinary care. The RRM role has a dual reporting structure, reporting functionally to the centralized Referral Relations Group Manager and operationally to the local Hospital Director.\n This position supports multiple locations within the SAGE network including SAGE San Francisco, Veterinary Vision San Francisco, and remote support provided to Advanced Veterinary Specialists in Santa Barbara.\n ESSENTIAL RESPONSIBILITIES\n Referral Growth & Relationship Management Develop and execute referral outreach and engagement strategies aligned to hospital performance goals and market opportunities.\n Maintain a consistent, structured engagement cadence with referring veterinarians through in-person visits, phone calls, email communications, and events.\n Build and maintain strong, trust-based relationships with referring doctors, practice managers, and key decision-makers.\n Customize engagement approaches based on the unique needs, preferences, and referral potential of each referring practice.\n Serve as the primary point of contact for the referring community and ensure timely, professional, and effective communication.\n Event Planning & Community Engagement Own the end-to-end planning and execution of continuing education (CE) programs, symposiums, open houses, and referring practice recognition events.\n Track attendance, referral impact, and ROI for all events and initiatives.\n Manage community partnerships and outreach activities, including relationships with shelters, emergency responders, and community organizations.\n Marketing Strategy & Execution Leverage centralized Ethos marketing resources and programs to support local growth priorities.\n Plan and execute strategic campaigns to launch new services, promote new clinicians, and increase awareness of hospital capabilities.\n Serve as the local hospital point of contact for all marketing and referral engagement activities.\n Partner with the regional Marketing Business Partner and centralized marketing subject matter experts to activate enterprise-wide growth initiatives.\n Data, Analytics & Business Planning Actively utilize CRM systems, referral dashboards, and analytics tools to track performance, monitor trends, and inform engagement strategies.\n Develop, maintain, and execute a quarterly Joint Business Plan (JBP) outlining local growth objectives, strategies, and activities.\n Analyze local competitive landscapes to anticipate threats, identify opportunities, and inform strategic decision-making.\n Maintain deep knowledge of hospital services, specialties, differentiators, and competitive positioning.\n Referral Process Optimization Monitor and evaluate the hospital’s referral experience and workflows to identify gaps, resolve issues, and inform service delivery optimization.\n Partner with internal hospital leadership teams to address referring veterinarian concerns and enhance the overall referral experience.\n Administrative & Operational Responsibilities Manage the hospital’s referral engagement and marketing budget and track spending against plan.\n Maintain accurate documentation, activity tracking, and reporting as required.\n Support hospital leadership and the Ethos growth team in additional initiatives as assigned.\n RESPONSIBILITY ALLOCATION In-Market Referral Engagement Activities – 65%\n Event Planning and Execution – 15%\n Collaboration with Centralized Marketing Resources – 10%\n Administrative & Reporting Responsibilities – 10%\n Schedule:\nApproximately 40+ hours per week, with an average of three and half days per week in the field and one and half administrative days at the hospital or home office.\n Compensation: This role is considered exempt.\nThe annual salary range is $85,000 - $90,000. Quarterly incentive plan offered.\n QUALITIES OF A SUCCESSFUL CANDIDATE Mission-Driven: Motivated by Ethos' mission to improve the lives of pets and people through exceptional veterinary care.\n Grit & Resilience: Brings determination, persistence, and professionalism to a demanding, fast-paced environment.\n High Standards: Demonstrates strong accountability, integrity, and pride in delivering high-quality work.\n Curiosity: Actively seeks knowledge, feedback, and innovative approaches to improve outcomes.\n Self-Starter: Works independently, takes initiative, and drives results with minimal supervision.\n Relationship-Oriented: Builds trust, communicates effectively, and maintains strong professional relationships.\n Coachability & Growth Mindset: Open to feedback, adaptable, and committed to continuous improvement.\n JOB REQUIREMENTS Valid driver's license and clean driving record.\n Valid auto insurance coverage.\n Reliable personal transportation and ability to accurately track and submit mileage for reimbursement.\n Ability to work occasional evenings and weekends to support hospital and community events.\n REQUIRED QUALIFICATIONS & EXPERIENCE Associate or bachelor's degree preferred; equivalent education and experience will be considered.\n 3-5 years of professional experience demonstrating the ability to manage multiple priorities, build relationships, communicate effectively, and drive business growth.\n Experience in sales, customer service, account management, marketing, or business development roles strongly preferred.\n Veterinary medicine or animal health industry experience is strongly preferred.\n Strong interpersonal, verbal, and written communication skills across in-person, phone, email, and virtual platforms.\n High level of organization, attention to detail, and follow-through.\n Proficiency with technology, CRM systems, and performance reporting tools.\n Ability to interpret basic performance metrics and use data to inform strategy and decision-making.\n WORK ENVIRONMENT & EXPECTATIONS Field-based role requiring frequent local travel to referring practices.\n Fast-paced, relationship-driven environment requiring flexibility and adaptability.\n Collaboration across hospital leadership as well as enterprise referral relations, marketing, and operations teams.\n BENEFITS\nEthos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process.\n Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. PM19",
    "jsonld_jobposting": {
      "url": "https://ethosveterinaryhealth.applytojob.com/apply/u5RVGqKdey/Referral-Relationship-Manager",
      "@type": "JobPosting",
      "title": "Referral Relationship Manager",
      "@context": "http://schema.org/",
      "baseSalary": {
        "@type": "MonetaryAmount",
        "value": {
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      "datePosted": "2026-05-11",
      "description": "<div style=\"text-align:center;\"><img alt=\"\" height=\"136\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240506160111-image.png\" width=\"361\"><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Referral Relationship Manager- Veterinary Medicine- San Francisco</b></span></span></div><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">POSITION SUMMARY</span></b></span><br><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">The Referral Relationship Manager (RRM) plays a vital role in strengthening partnerships with referring veterinary practices and driving hospital growth through strategic outreach, marketing, and relationship management. This role serves as the primary liaison between the hospital and the referring community while also owning the planning and execution of referring DVM and client engagement events and the management of all community partnerships.</span></span><br><br><span style=\"line-height:115%;\">Working collaboratively with hospital leadership, marketing partners, and cross-functional teams, the Referral Relationship Manager uses data, insights, and relationship-building to improve referral performance, optimize the referral experience, and support business growth. This position requires a balance of field engagement, strategic planning, event planning and execution, and administrative coordination in a fast-paced, service-oriented environment.</span><br><br><span style=\"line-height:115%;\">This role is well-suited for someone who is mission-driven, relationship-focused, and motivated to make a meaningful impact on client/patient access to specialty and emergency veterinary care. <span style=\"color:#0d0d0d;\">The RRM role has a dual reporting structure, reporting functionally to the centralized Referral Relations Group Manager and operationally to the local Hospital Director.</span></span><br><br><strong><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">This position supports multiple locations within the SAGE network including SAGE San Francisco, Veterinary Vision San Francisco, and remote support provided to Advanced Veterinary Specialists in Santa Barbara.</span></span></strong><br><br><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">ESSENTIAL RESPONSIBILITIES</span></b></span><br><br><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Referral Growth & Relationship Management</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Develop and execute referral outreach and engagement strategies aligned to hospital performance goals and market opportunities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Maintain a consistent, structured engagement cadence with referring veterinarians through in-person visits, phone calls, email communications, and events.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Build and maintain strong, trust-based relationships with referring doctors, practice managers, and key decision-makers.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Customize engagement approaches based on the unique needs, preferences, and referral potential of each referring practice.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Serve as the primary point of contact for the referring community and ensure timely, professional, and effective communication.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Event Planning & Community Engagement</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Own the end-to-end planning and execution of continuing education (CE) programs, symposiums, open houses, and referring practice recognition events.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Track attendance, referral impact, and ROI for all events and initiatives.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Manage community partnerships and outreach activities, including relationships with shelters, emergency responders, and community organizations.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Marketing Strategy & Execution</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Leverage centralized Ethos marketing resources and programs to support local growth priorities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Plan and execute strategic campaigns to launch new services, promote new clinicians, and increase awareness of hospital capabilities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Serve as the local hospital point of contact for all marketing and referral engagement activities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Partner with the regional Marketing Business Partner and centralized marketing subject matter experts to activate enterprise-wide growth initiatives.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Data, Analytics & Business Planning</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Actively utilize CRM systems, referral dashboards, and analytics tools to track performance, monitor trends, and inform engagement strategies.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Develop, maintain, and execute a quarterly Joint Business Plan (JBP) outlining local growth objectives, strategies, and activities.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Analyze local competitive landscapes to anticipate threats, identify opportunities, and inform strategic decision-making.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Maintain deep knowledge of hospital services, specialties, differentiators, and competitive positioning.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Referral Process Optimization</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Monitor and evaluate the hospital’s referral experience and workflows to identify gaps, resolve issues, and inform service delivery optimization. </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Partner with internal hospital leadership teams to address referring veterinarian concerns and enhance the overall referral experience.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">Administrative & Operational Responsibilities</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Manage the hospital’s referral engagement and marketing budget and track spending against plan.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Maintain accurate documentation, activity tracking, and reporting as required.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Support hospital leadership and the Ethos growth team in additional initiatives as assigned.</span></span></span></span></li></ul><br><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">RESPONSIBILITY ALLOCATION</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">In-Market Referral Engagement Activities – 65%</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Event Planning and Execution – 15%</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Collaboration with Centralized Marketing Resources – 10%</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Administrative & Reporting Responsibilities – 10%</span></span></span></span></li></ul><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b>Schedule:            </b><br>Approximately 40+ hours per week, with an average of three and half days per week in the field and one and half administrative days at the hospital or home office.<br><br><strong>Compensation: </strong>This role is considered exempt.<br>The annual salary range is $85,000 - $90,000. Quarterly incentive plan offered.<br><br><br><span style=\"line-height:107%;\"><b><span style=\"color:#0d0d0d;\">QUALITIES OF A SUCCESSFUL CANDIDATE</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Mission-Driven:</span></b><span style=\"color:#0d0d0d;\"> Motivated by Ethos' mission to improve the lives of pets and people through exceptional veterinary care.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Grit & Resilience:</span></b><span style=\"color:#0d0d0d;\"> Brings determination, persistence, and professionalism to a demanding, fast-paced environment.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">High Standards:</span></b><span style=\"color:#0d0d0d;\"> Demonstrates strong accountability, integrity, and pride in delivering high-quality work.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Curiosity:</span></b><span style=\"color:#0d0d0d;\"> Actively seeks knowledge, feedback, and innovative approaches to improve outcomes.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Self-Starter:</span></b><span style=\"color:#0d0d0d;\"> Works independently, takes initiative, and drives results with minimal supervision.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Relationship-Oriented:</span></b><span style=\"color:#0d0d0d;\"> Builds trust, communicates effectively, and maintains strong professional relationships.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">Coachability & Growth Mindset: </span></b><span style=\"color:#0d0d0d;\">Open to feedback, adaptable, and committed to continuous improvement.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">JOB REQUIREMENTS</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Valid driver's license and clean driving record.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Valid auto insurance coverage.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Reliable personal transportation and ability to accurately track and submit mileage for reimbursement.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Ability to work occasional evenings and weekends to support hospital and community events.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">REQUIRED QUALIFICATIONS & EXPERIENCE</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Associate or bachelor's degree preferred; equivalent education and experience will be considered.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">3-5 years of professional experience demonstrating the ability to manage multiple priorities, build relationships, communicate effectively, and drive business growth.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Experience in sales, customer service, account management, marketing, or business development roles strongly preferred.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Veterinary medicine or animal health industry experience is strongly preferred.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Strong interpersonal, verbal, and written communication skills across in-person, phone, email, and virtual platforms.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">High level of organization, attention to detail, and follow-through.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Proficiency with technology, CRM systems, and performance reporting tools.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Ability to interpret basic performance metrics and use data to inform strategy and decision-making.</span></span></span></span></li></ul><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><b><span style=\"color:#0d0d0d;\">WORK ENVIRONMENT & EXPECTATIONS</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Field-based role requiring frequent local travel to referring practices.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Fast-paced, relationship-driven environment requiring flexibility and adaptability.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">Collaboration across hospital leadership as well as enterprise referral relations, marketing, and operations teams.</span></span></span></span></li></ul><div style=\"margin-left:8px;\"></div><div style=\"margin-left:8px;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><span style=\"line-height:115%;\"><span style=\"color:#0d0d0d;\">BENEFITS </span></span></strong><br>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. </span></span><br><br><span style=\"font-size:10px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. PM19</span></span><br> </div>",
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