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    "requisitionDescription": "<div><p><br></p><p data-pasted=\"true\"><strong><strong data-pasted=\"true\">BAYCOAST INSURANCE LLC</strong></strong></p><p data-pasted=\"true\"><strong>Position Title:</strong> Commercial Lines Account Manager</p><p><strong>BayCoast Insurance LLC / Swansea, MA</strong></p><p><strong>(Hybrid Eligible)</strong></p><p><strong>Salary Range: $61,316 - $98,110</strong></p><p><br></p><p><u data-pasted=\"true\"><strong>Bilingual: Spanish/Portuguese a plus</strong></u></p><p>BayCoast Insurance LLC is seeking a <strong>Commercial Lines Account Manager</strong> who knows commercial insurance is about more than policies &ndash; it&rsquo;s about people, partnerships, and precision. If you&rsquo;re detail-driven, client focused, and thrive in a fast-paced environment where your expertise actually matters, this could be your next move.</p><p>&nbsp;</p><p>You&rsquo;ll manage a dedicated book of commercial business, collaborate closely with producers and carriers, and serve as a trusted advisor to our clients-helping them protect what they&rsquo;ve worked hard to build.&nbsp;</p><p>&nbsp;</p><p><strong>WHAT YOU&rsquo;LL DO</strong></p><p><strong>&nbsp;</strong></p><ul><li>Manage and service an assigned book of commercial accounts with a focus <strong>on accuracy, retention, and growth</strong></li><li>Prepare and process <strong>new business, renewals, endorsements, audits, certificates, and cancellations</strong></li><li>Proactively communicate with clients to anticipate needs and deliver personalized service</li><li>Partner with producers, underwriters, and carrier reps to ensure optional coverage and pricing</li><li>Conduct regular <strong>account reviews</strong>, identifying coverage gaps and cross-sell opportunities</li><li>Handle billing questions, claims, inquiries, and policy changes with confidence and professionalism</li><li>Maintain clear, detailed documentation in the <strong>Agency Management System (Applied Epic)</strong></li><li>Stay current on carrier guidelines, coverage trends, and industry changes</li><li>Support team initiatives and departmental goals as needed</li></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>WHAT WE&rsquo;RE LOOKING FOR</strong></p><p>&nbsp;</p><ul><li>Strong written and verbal communication skills (you can explain coverage without putting people to sleep)</li><li>Solid understanding of <strong>commercial insurance coverages, rating, and underwriting</strong></li><li>Ability to juggle multiple priorities without sacrificing accuracy or service</li><li>Experience with agency management systems (Applied Epic strongly preferred)</li><li>Proficiency with Microsoft Office&nbsp;</li><li>High level of professionalism, organization, and attention to detail</li><li>Massachusetts Property &amp; Casualty license (or ability to obtain prior to highering)</li><li>Bilingual Spanish and/or Portuguese is a plus</li></ul><p>&nbsp;</p><p><strong>WHAT WE OFFER:</strong></p><p><strong>&nbsp;</strong></p><ul><li>Competitive base salary with <strong>annual performance incentives</strong></li><li>Hybrid work eligibility</li><li>Comprehensive benefits package including:</li><li>Health, dental, and vision insurance</li><li>401(k) with company match</li><li><strong>Pension plan fully funded by BayCoast</strong></li><li>Short-and long-term disability</li><li>Generous paid time off, personal days, and sick time</li><li>Student loan paydown assistance</li><li>Education assistance and ongoing professional development</li><li>Employee Assistance Program</li><li>A collaborative, supportive team environment that values both professional growth and work-life balance</li></ul><p>&nbsp;</p><p><strong>WHY BAYCOAST?</strong></p><p>&nbsp;</p><p>We&rsquo;re a community-focused agency with the resources of a larger organization and the heart of a local one. We believe in doing things right, supporting one another, and taking pride in the work we do-for our clients and our community.</p><p>&nbsp;</p><p>If you&rsquo;re ready to bring your commercial lines expertise somewhere it will be recognized and appreciated, we&rsquo;d love to hear from you.</p><p><strong>&nbsp;</strong></p><p><br></p></div>\n",
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