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HomeCompaniesGoodwillofsouthwesternpennsylvanGoodwill CARES! Specialist

Goodwill CARES! Specialist

Goodwillofsouthwesternpennsylvan · Morgantown, WV, United States · Active · $40,144–$42,553 / day · SmartRecruiters

Job facts

FieldValue
CompanyGoodwillofsouthwesternpennsylvan
TitleGoodwill CARES! Specialist
Normalized title-
Department / teamCustomer Service
LocationMorgantown, WV, United States
Work model-
Employment typeFull Time
Salary$40,144–$42,553 / day
Statusactive
ATS providerSmartRecruiters
Posted / first seen2023-01-06 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Goodwillofsouthwesternpennsylvan.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Morgantown.Open
Department jobsActive postings in Customer Service.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyGoodwillofsouthwesternpennsylvan
Source0b4562f8-9bee-472e-b8cd-e20f4955db05
ATS providerSmartRecruiters

Description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields.  Learn more about working at Goodwill.  You can help. We can show you how. PROGRAM OVERVIEW: Each one of our employees is an integral part of the team that makes us able to succeed in our mission! The Goodwill CARES! program offers a myriad of support services to help ensure that every employee is given a great opportunity for work-life balance, personal and professional growth, and a support network for when bad things happen to good people! Some of our current services include counseling referrals, financial and budget planning, emergency assessment and problem-solving sessions, attendance issue coaching, and student loan help and strategy sessions. POSITION SUMMARY: The  Goodwill CARES! Specialist  will support and deliver programs and services promoting employee wellbeing, helping to drive performance, engagement, and retention across our organization that meets the organizational mission and strategic goals. This position is responsible for assisting employees in accessing support services and maintaining up-to-date knowledge of community services within their assigned service territory.  Services may include individual and financial counseling, family or life event adjustment issues, skills development, mental health services, and supporting employees through alcohol and substance abuse, domestic violence, and other sensitive issues. The Cares Specialist is expected to be visible and provide direct assistance at all of Goodwill of North Central West Virginia locations. Duties include but are not limited to: Interview employees and discuss sensitive issues that may adversely affect morale, health, and productivity Provide confidential intake and needs assessment for employees, including providing support through the referral process to agency and community resources as appropriate Conduct ongoing meetings with employees at their location or virtually to ensure quality service delivery, review progress towards goals in accordance with program guidelines, and provide corresponding documentation in a timely manner Maintain up-to-date knowledge of and develop relationships with local community services to meet the needs of Goodwill employees seeking assistance, including but not limited to physical, social, cultural, and other livelihood (such as transportation, food, shelter) needs Prepare and maintain records and reports for all employees, including participation data or other information needed to gauge effectiveness of program and intervention services External Hiring Range:  $40,144.00 up to $42,552.64/year Schedule:  Monday – Friday (8:00 a.m. – 4:00 p.m.) Schedule may vary based on department needs. Travel Required:  Yes, travel to Goodwill locations in North Central West Virginia and Southwestern Pennsylvania on occasion is required. Associate degree  AND  4 years of experience  OR Bachelor's degree  AND  2 years of experience Required Degree(s):  Must be in social services, human services, psychology, rehabilitation science, or a related field. Required Experience:  Must be experience working with individuals in crisis or vulnerable populations OR experience with case management and locating community and social services for at-risk or vulnerable populations. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid clearances (Child Abuse, FBI Fingerprints, and PATCH) prior to first day of employment. Must have a valid driver’s license and reliable transportation. To apply to this position, copy & paste this link into your address bar: https://bit.ly/3D5vhu3

Full job record

Job IDcedc047060b957483c41fb6f3c29e034ed21bf1c
Org ID06ead9f4-4e35-4908-9d0e-983327952b86
Source ID0b4562f8-9bee-472e-b8cd-e20f4955db05
Board ID0b4562f8-9bee-472e-b8cd-e20f4955db05
Providersmartrecruiters
Provider Job Key743999876400961
TitleGoodwill CARES! Specialist
Normalized Title
Statusactive
Activeyes
Location TextMorgantown, WV, United States
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionWV
CityMorgantown
Salary RawGoodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields.  Learn more about working at Goodwill.  You can help. We can show you how. PROGRAM OVERVIEW: Each one of our employees is an integral part of the team that makes us able to succeed in our mission! The Goodwill CARES! program offers a myriad of support services to help ensure that every employee is given a great opportunity for work-life balance, personal and professional growth, and a support network for when bad things happen to good people! Some of our current services include counseling referrals, financial and budget planning, emergency assessment and problem-solving sessions, attendance issue coaching, and student loan help and strategy sessions. POSITION SUMMARY: The  Goodwill CARES! Specialist  will support and deliver programs and services promoting employee wellbeing, helping to drive performance, engagement, and retention across our organization that meets the organizational mission and strategic goals. This position is responsible for assisting employees in accessing support services and maintaining up-to-date knowledge of community services within their assigned service territory.  Services may include individual and financial counseling, family or life event adjustment issues, skills development, mental health services, and supporting employees through alcohol and substance abuse, domestic violence, and other sensitive issues. The Cares Specialist is expected to be visible and provide direct assistance at all of Goodwill of North Central West Virginia locations. Duties include but are not limited to: Interview employees and discuss sensitive issues that may adversely affect morale, health, and productivity Provide confidential intake and needs assessment for employees, including providing support through the referral process to agency and community resources as appropriate Conduct ongoing meetings with employees at their location or virtually to ensure quality service delivery, review progress towards goals in accordance with program guidelines, and provide corresponding documentation in a timely manner Maintain up-to-date knowledge of and develop relationships with local community services to meet the needs of Goodwill employees seeking assistance, including but not limited to physical, social, cultural, and other livelihood (such as transportation, food, shelter) needs Prepare and maintain records and reports for all employees, including participation data or other information needed to gauge effectiveness of program and intervention services External Hiring Range:  $40,144.00 up to $42,552.64/year Schedule:  Monday – Friday (8:00 a.m. – 4:00 p.m.) Schedule may vary based on department needs. Travel Required:  Yes, travel to Goodwill locations in North Central West Virginia and Southwestern Pennsylvania on occasion is required. Associate degree  AND  4 years of experience  OR Bachelor's degree  AND  2 years of experience Required Degree(s):  Must be in social services, human services, psychology, rehabilitation science, or a related field. Required Experience:  Must be experience working with individuals in crisis or vulnerable populations OR experience with case management and locating community and social services for at-risk or vulnerable populations. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid clearances (Child Abuse, FBI Fingerprints, and PATCH) prior to first day of employment. Must have a valid driver’s license and reliable transportation. To apply to this position, copy & paste this link into your address bar: https://bit.ly/3D5vhu3
Salary Min40,144
Salary Max42,552.64
Salary CurrencyUSD
Salary Periodday
Source URLhttps://jobs.smartrecruiters.com/GoodwillOfSouthwesternPennsylvan/743999876400961-goodwill-cares-specialist
Apply URLhttps://jobs.smartrecruiters.com/GoodwillOfSouthwesternPennsylvan/743999876400961-goodwill-cares-specialist?oga=true
First Seen At2026-05-31 17:34:13Z
Last Seen At2026-06-06 19:01:19Z
Last Checked At2026-06-06 19:01:19Z
Last Changed At2026-05-31 17:34:13Z
Inactive At
Source Posted At2023-01-06 12:26:15Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=goodwillofsouthwesternpennsylvan/date=2026-06-06/2026-06-06T19-01-03-170Z-37fec8f5651ce14faa7c7be82bef60637b988541ce0ca1aa81b7638a5189676a.json
Event Fields
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Parsed Structured
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Extensions
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