Home › Companies › EB9F1118703DFD8FF5E992C76A042BE4 › Customer Service Representative
Customer Service Representative
EB9F1118703DFD8FF5E992C76A042BE4 · 13g25 Charlotte, NC Office - Charlotte, NC 28209; 13g28 4523 Park Rd, #201A - Charlotte, NC 28209; 4523 Park Rd, Charlotte, NC, 28209, USA · On Site · Active · $18–$20 · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | EB9F1118703DFD8FF5E992C76A042BE4 |
| Title | Customer Service Representative |
| Normalized title | - |
| Department / team | - |
| Location | Charlotte, NC, United States |
| Work model | On Site |
| Employment type | - |
| Salary | $18–$20 |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-02-13 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from EB9F1118703DFD8FF5E992C76A042BE4. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Charlotte. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | EB9F1118703DFD8FF5E992C76A042BE4 |
| Source | e4eb3318-90e3-48c9-839b-d5b7af18240d |
| ATS provider | Paycom ATS |
Description
Homeowners Services Representative
William Douglas Management is a fast-growing association management company. We are seeking a highly motivated Customer Service Representative who can multi-task across different communication platforms and who has a passion for customer success to join our Homeowner Services team! This is an onsite position based in our Charlotte, NC office.
Responsibilities and Duties:
Provide a high level of customer service with courtesy and professionalism
Communicate effectively with homeowners via phone, email, or chat
Assist homeowners on their account balances and account inquiries
Acting as a liaison between community managers and homeowners
Perform other duties as requested
Education:
High School diploma or equivalent.
Associates degree or above is preferred
Requirements:
At least 2 years of customer service experience
Previous experience in a fast-paced call center environment or similar role
Excellent written and verbal communication skills at all levels of the organization
Resilient and positive attitude while handling many difficult interactions with homeowners
Fast learner that can adapt to complex situations, to best serve the homeowner
Proficient in Microsoft Office, including Word, Excel, and Outlook
We offer a competitive salary and benefits! Equal Opportunity Employer.
Full job record
| Job ID | cecdd1d69e5f196493680c0ecee23bcd6adc9c98 |
| Org ID | 5b7308c4-e3f1-47c9-bd4c-3a8e63c466eb |
| Source ID | e4eb3318-90e3-48c9-839b-d5b7af18240d |
| Board ID | e4eb3318-90e3-48c9-839b-d5b7af18240d |
| Provider | paycom |
| Provider Job Key | 86852 |
| Title | Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | 13g25 Charlotte, NC Office - Charlotte, NC 28209; 13g28 4523 Park Rd, #201A - Charlotte, NC 28209; 4523 Park Rd, Charlotte, NC, 28209, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | NC |
| City | Charlotte |
| Salary Raw | $18.00 - $20.00 |
| Salary Min | 18 |
| Salary Max | 20 |
| Salary Currency | USD |
| Salary Period | — |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=86852&clientkey=EB9F1118703DFD8FF5E992C76A042BE4 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=86852&clientkey=EB9F1118703DFD8FF5E992C76A042BE4 |
| First Seen At | 2026-05-31 19:08:04Z |
| Last Seen At | 2026-06-06 09:59:08Z |
| Last Checked At | 2026-06-06 09:59:08Z |
| Last Changed At | 2026-05-31 19:08:04Z |
| Inactive At | — |
| Source Posted At | 2026-02-13 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=EB9F1118703DFD8FF5E992C76A042BE4/date=2026-06-06/2026-06-06T09-59-06-874Z-1773ce5860013c4bf25dbf1928f1a2b49b347a8b554dbd24532d646882587b3f.json |
Event Fields
{
"content_hash": "419d912daa31d93704a43f2f7430d61f0fb320e0f0455fe2400f68de9edad6d6",
"source_hash": "0ae9bcf18352fdb8c18b575bb2d41478d70a43496e0cf253323476fcabbfb5f4",
"last_changed_at": "2026-05-31T19:08:04.400Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "13g25 Charlotte, NC Office - Charlotte, NC 28209; 13g28 4523 Park Rd, #201A - Charlotte, NC 28209; 4523 Park Rd, Charlotte, NC, 28209, USA",
"city": "Charlotte",
"region": "NC",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": 20,
"salary_min": 18,
"inferred_at": "2026-06-06T09:59:08.152Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "13g25 Charlotte, NC Office - Charlotte, NC 28209; 13g28 4523 Park Rd, #201A - Charlotte, NC 28209; 4523 Park Rd, Charlotte, NC, 28209, USA",
"city": "Charlotte",
"region": "NC",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": null,
"workplace_type": "on_site",
"salary_currency": "USD"
}Extensions
{}Native Structured
{
"detail": {
"city": "Charlotte",
"jobId": 86852,
"level": "",
"endDate": "",
"legalId": 13,
"isHotJob": true,
"jobShift": "",
"jobTitle": "Customer Service Representative",
"location": "13g25 Charlotte, NC Office - Charlotte, NC 28209",
"startDate": "",
"clientCode": "13G25",
"remoteType": "",
"description": "<p><span style=\"font-family:Aptos,sans-serif\">William Douglas Management is a fast-growing association management company. We are seeking a highly motivated Customer Service Representative who can multi-task across different communication platforms and who has a passion for customer success to join our Homeowner Services team! This is an onsite position based in our Charlotte, NC office. </span></p>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Responsibilities and Duties:</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Provide a high level of customer service with courtesy and professionalism</span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Communicate effectively with homeowners via phone, email, or chat</span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Assist homeowners on their account balances and account inquiries</span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Acting as a liaison between community managers and homeowners</span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Perform other duties as requested</span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Education:</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\">High School diploma or equivalent. </span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Associates degree or above is preferred</span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Requirements:</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Aptos,sans-serif\">At least 2 years of customer service experience</span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Previous experience in a fast-paced call center environment or similar role</span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Excellent written and verbal communication skills at all levels of the organization</span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Resilient and positive attitude while handling many difficult interactions with homeowners</span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Fast learner that can adapt to complex situations, to best serve the homeowner</span></li>\n\t<li><span style=\"font-family:Aptos,sans-serif\">Proficient in Microsoft Office, including Word, Excel, and Outlook</span></li>\n</ul>\n\n<p><span style=\"font-family:Aptos,sans-serif\">We offer a competitive salary and benefits! Equal Opportunity Employer. </span></p>\n",
"jobCategory": "",
"salaryRange": "$18.00 - $20.00",
"socialMedia": {
"xLink": {
"text": "William%2520Douglas%2520Management%2520Llc%2520Job%2520Opportunity%2520Customer%2520Service%2520Representative"
},
"emailLink": {
"subject": "William%20Douglas%20Management%20Llc%20Job%20Opportunity%20Customer%20Service%20Representative",
"summary": "William%20Douglas%20Management%20is%20a%20fast-growing%20association%20management%20company.%20We%20are%20seeking%20a%20highly%20motivated%20Customer%20Service%20Representative%20who%20can%20multi-task%20across%20different%20communication%20platforms%20and%20who%20has%20a%20passion%20for%20customer%20success%20to%20join%20our%20Homeowner%20Services%20team%21%20This%20is%20an%20onsite%20position%20based%20in%20our%20Charlotte%2C%20NC%20office.%C2%0A%0AResponsibilities%20and%20Duties%3A%0A%0A%0A%09Provide%20a%20high%20level%20of%20customer%20service%20with%20courtesy%20and%20professionalism%0A%09Communicate%20effectively%20with%20homeowners%20via%20phone%2C%20email%2C%20or%20chat%0A%09Assist%20homeowners%20on%20their%20account%20balances%20and%20account%20inquiries%0A%09Acting%20as%20a%20liaison%20between%20community%20managers%20and%20homeowners%0A%09Perform%20other%20duties%20as%20requested%0A%0A%0AEducation%3A%0A%0A%0A%09High%20School%20diploma%20or%20equivalent.%20%0A%09Associates%20degree%20or%20above%20is%20preferred%0A%0A%0ARequirements%3A%0A%0A%0A%09At%20least%202%20years%20of%20customer%20service%20experience%0A%09Previous%20experience%20in%20a%20fast-paced%20call%20center%20environment%20or%20similar%20role%0A%09Excellent%20written%20and%20verbal%20communication%20skills%20at%20all%20levels%20of%20the%20organization%0A..."
},
"facebookLink": {
"redirectUri": "",
"facebookAppId": "773759036043100"
},
"linkedInLink": {}
},
"isQuickApply": false,
"positionType": "",
"countryPaidIn": "",
"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Customer Service Representative\",\"identifier\":\"J13G2586852\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/EB9F1118703DFD8FF5E992C76A042BE4/jobs/86852\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=EB9F1118703DFD8FF5E992C76A042BE4\",\"datePosted\":\"2026-02-13\",\"description\":\"Job DetailsJob Location: 13g25 Charlotte, NC Office - Charlotte, NC 28209Salary Range: $18.00 - $20.00William Douglas Management is a fast-growing association management company. We are seeking a highly motivated Customer Service Representative who can multi-task across different communication platforms and who has a passion for customer success to join our Homeowner Services team! This is an onsite position based in our Charlotte, NC office. \\n\\nResponsibilities and Duties:\\n\\n\\n\\tProvide a high level of customer service with courtesy and professionalism\\n\\tCommunicate effectively with homeowners via phone, email, or chat\\n\\tAssist homeowners on their account balances and account inquiries\\n\\tActing as a liaison between community managers and homeowners\\n\\tPerform other duties as requested\\n\\n\\nEducation:\\n\\n\\n\\tHigh School diploma or equivalent. \\n\\tAssociates degree or above is preferred\\n\\n\\nRequirements:\\n\\n\\n\\tAt least 2 years of customer service experience\\n\\tPrevious experience in a fast-paced call center environment or similar role\\n\\tExcellent written and verbal communication skills at all levels of the organization\\n\\tResilient and positive attitude while handling many difficult interactions with homeowners\\n\\tFast learner that can adapt to complex situations, to best serve the homeowner\\n\\tProficient in Microsoft Office, including Word, Excel, and Outlook\\n\\n\\nWe offer a competitive salary and benefits! Equal Opportunity Employer. \\nQualifications\",\"responsibilities\":\"William Douglas Management is a fast-growing association management company. We are seeking a highly motivated Customer Service Representative who can multi-task across different communication platforms and who has a passion for customer success to join our Homeowner Services team! This is an onsite position based in our Charlotte, NC office. \\n\\nResponsibilities and Duties:\\n\\n\\n\\tProvide a high level of customer service with courtesy and professionalism\\n\\tCommunicate effectively with homeowners via phone, email, or chat\\n\\tAssist homeowners on their account balances and account inquiries\\n\\tActing as a liaison between community managers and homeowners\\n\\tPerform other duties as requested\\n\\n\\nEducation:\\n\\n\\n\\tHigh School diploma or equivalent. \\n\\tAssociates degree or above is preferred\\n\\n\\nRequirements:\\n\\n\\n\\tAt least 2 years of customer service experience\\n\\tPrevious experience in a fast-paced call center environment or similar role\\n\\tExcellent written and verbal communication skills at all levels of the organization\\n\\tResilient and positive attitude while handling many difficult interactions with homeowners\\n\\tFast learner that can adapt to complex situations, to best serve the homeowner\\n\\tProficient in Microsoft Office, including Word, Excel, and Outlook\\n\\n\\nWe offer a competitive salary and benefits! Equal Opportunity Employer. \\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"WILLIAM DOUGLAS MANAGEMENT LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=EB9F1118703DFD8FF5E992C76A042BE4\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"4523 Park Rd\",\"addressLocality\":\"Charlotte\",\"addressRegion\":\"NC\",\"postalCode\":28209,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
"applyAvailable": true,
"educationLevel": "",
"qualifications": "",
"descriptionTitle": "Homeowners Services Representative",
"travelPercentage": "",
"jobYoutubeVideoId": "",
"legalRevisionDate": {
"date": "2024-07-23T11:25:28.000Z",
"timezone": "America/Chicago",
"timezone_type": 3
},
"secondaryLocations": [
"13g28 4523 Park Rd, #201A - Charlotte, NC 28209"
],
"primaryPhoneCountry": "US",
"primaryPhoneEnabled": false,
"qualificationsTitle": "Qualifications",
"primaryPhoneRequired": false,
"primaryPhoneNumberDoesNotExist": false
},
"preview": {
"jobId": 86852,
"isHotJob": true,
"jobTitle": "Customer Service Representative",
"postedOn": "",
"locations": "13g25 Charlotte, NC Office - Charlotte, NC 28209; 13g28 4523 Park Rd, #201A - Charlotte, NC 28209",
"remoteType": "",
"description": "William Douglas Management is a fast-growing association management company. We are seeking a highly motivated Customer Service Representative who can...",
"positionType": ""
},
"detail_meta": {
"url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/86852",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 10382
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/cecdd1d69e5f196493680c0ecee23bcd6adc9c98?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/5b7308c4-e3f1-47c9-bd4c-3a8e63c466ebJSONGET https://api.bluedoor.sh/job-postings/v1/sources/e4eb3318-90e3-48c9-839b-d5b7af18240dJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/cecdd1d69e5f196493680c0ecee23bcd6adc9c98/eventsJSON