Fraud Analyst

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  "last_changed_at": "2026-05-30T05:56:09.686Z",
  "active_status": "active"
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    "id": "67",
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      "country": "Nigeria",
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    "departmentId": "19100",
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    "jobOpeningName": "Fraud Analyst",
    "departmentLabel": "Legal,Risk & Compliance",
    "employmentStatusLabel": "Full-Time"
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    },
    "datePosted": "2026-05-20",
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      "country": "Nigeria",
      "countryId": "157"
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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">About Fincra</span></p>\n<p><span style=\"font-size: 10pt\">Founded in 2021, Fincra is a payment infrastructure provider on a mission to build the rails for an integrated Africa. We believe in a future that brings hope and liberation to every African, and we are making that vision a reality by providing the essential cross-border payment infrastructure for banks, fintechs, platforms, and global businesses.</span></p>\n<p><span style=\"font-size: 10pt\">Fincra provides a holistic suite of solutions that enables businesses to accept payments securely, make payouts, and access FX and other vital financial services. By bridging the gap between the continent and the global economy, we empower local enterprises to transact with the world and enable global players to operate effortlessly within Africa.</span></p>\n<p><span style=\"font-size: 10pt\">We aren't just moving money; we are building the seamless, secure, and efficient financial ecosystem that connects Africa to the globe and beyond.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Role Overview</span></p>\n<p><span style=\"font-size: 10pt\">This role's purpose is to protect Fincra, its customers, and partners by proactively detecting, investigating, and responding to fraud incidents. The Fraud Analyst will ensure timely handling of fraud complaints, effective transaction monitoring, and early identification of emerging risks enabling business growth while minimizing financial, operational, and regulatory exposure.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">What you will be doing everyday</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Fraud Monitoring: </span><span style=\"font-size: 10pt\">Monitor inbound and outbound transactions across value streams using dashboards, alerts, and reports.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Fraud Complaints Handling: </span><span style=\"font-size: 10pt\">Receive, review, and respond to fraud complaints from merchants, banks, and partners.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Transaction Review &amp; Analysis: </span><span style=\"font-size: 10pt\">Investigate flagged transactions to determine legitimacy or fraud.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Escalations &amp; Restrictions: </span><span style=\"font-size: 10pt\">Escalate high-risk cases to the Fraud Manager and support actions such as PNDs, liens, and account restrictions.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Recovery Support: </span><span style=\"font-size: 10pt\">Support recovery efforts by engaging settlement banks and beneficiary institutions.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Documentation &amp; Case Management: </span><span style=\"font-size: 10pt\">Maintain clear case records, evidence, and investigation summaries</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Rule Feedback &amp; Improvement</span><span style=\"font-size: 10pt\">: Provide insights to improve fraud rules and monitoring logic.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Cross-Team Collaboration: </span><span style=\"font-size: 10pt\">Work closely with Compliance, Settlement, Product, Support, and Engineering.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Card &amp; Global Payments Support: </span><span style=\"font-size: 10pt\">Monitor fraud risks related to card transactions and international flows.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Minimum Requirements</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Technical Skills</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Knowledge of fraud typologies (payment fraud, account takeover, mule activity)</span></li>\n<li><span style=\"font-size: 10pt\">Transaction monitoring and case investigation skills</span></li>\n<li><span style=\"font-size: 10pt\">Ability to analyze transaction data and patterns</span></li>\n<li><span style=\"font-size: 10pt\">Familiarity with KYC, AML, and regulatory requirements</span></li>\n<li><span style=\"font-size: 10pt\">Experience working with dashboards, spreadsheets, and internal tools</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Behavioural Competencies</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Strong attention to detail and analytical thinking</span></li>\n<li><span style=\"font-size: 10pt\">High sense of ownership and accountability</span></li>\n<li><span style=\"font-size: 10pt\">Ability to work under pressure and meet tight SLAs</span></li>\n<li><span style=\"font-size: 10pt\">Clear written and verbal communication</span></li>\n<li><span style=\"font-size: 10pt\">Collaborative mindset and willingness to escalate early</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Role Alignment with Company Goals</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Strategic Goal(s) Supported</span><span style=\"font-size: 10pt\">:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Protecting customer and merchant funds across all payment products</span></li>\n<li><span style=\"font-size: 10pt\">Enabling safe scaling of global payments and card offerings</span></li>\n<li><span style=\"font-size: 10pt\">Strengthening Fincra’s fraud prevention and response framework</span></li>\n<li><span style=\"font-size: 10pt\">Supporting regulatory compliance and institutional trust</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\">This role directly supports operational stability, customer trust, and sustainable growth.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Cultural competencies (Company culture that we don’t negotiate with)</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Humility: Embracing a growth mindset, listening actively, and valuing every team member’s contribution, regardless of role or level.</span></li>\n<li><span style=\"font-size: 10pt\">Honesty: Ensuring transparency in all interactions, communications, and decisions.</span></li>\n<li><span style=\"font-size: 10pt\">Excellence: Striving for the highest standards in execution, innovation, and service delivery to create meaningful impact.</span></li>\n<li><span style=\"font-size: 10pt\">Love: Building a culture of empathy, care, and connection that fosters belonging and mutual respect.</span></li>\n<li><span style=\"font-size: 10pt\">Discipline: Doing what you said you would do, when you said you would do it, at the standard you committed to without being reminded.</span></li>\n</ul>",
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    "jobOpeningName": "Fraud Analyst",
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    "jobOpeningStatus": "Open",
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    "jobOpeningShareUrl": "https://fincra.bamboohr.com/careers/67",
    "employmentStatusLabel": "Full-Time"
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