Home › Companies › Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 › Senior Human Resources Service Center Representative
Senior Human Resources Service Center Representative
Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Hutchinson, MN, United States; Hutchinson Health Hospital · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | Senior Human Resources Service Center Representative |
| Normalized title | - |
| Department / team | Hutchinson Health, HealthPartners Enterprise |
| Location | Hutchinson, MN, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-22 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Hutchinson. | Open |
| Department jobs | Active postings in Hutchinson Health, HealthPartners Enterprise. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Etnv Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | 4d57400c-cf5c-491f-a3d8-ad3cec9a16b4 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Hutchinson Health is seeking a Senior Human Resources Service Center Representative. The HR Service Center (HRSC) is the main point of contact for colleagues seeking HR assistance. Senior HRSC Representatives provide prompt, accurate information and deliver excellent customer service to our colleagues. Key responsibilities include answering calls, emails, and tickets, as well as updating and maintaining employee records. This role will also assist with onboarding and answering questions from the HRSC representatives. The HRSC team focuses on efficiency, high standards of security and confidentiality, and empowering representatives to take ownership of their work while supporting continuous improvement and professional growth.
MINIMUM QUALIFICATIONS:
Education, Experience or Equivalent Combination:
Associates/Bachelor’s degree in Human Resources or a related field or an equivalent combination of education and/or experience One year of experience that equipped the candidate with a detailed knowledge of standard HR products, services and policies/procedures. Three years of work experience in customer service
Knowledge, Skills, and Abilities:
Ability to comfortably and professionally interact with customers on the phone, in writing, and in person while experiencing multiple interruptions. Ability to apply customer service approaches and a consistent service orientation to varying situations and personalities, including difficult customers, with a high degree of effectiveness and calmness. Ability to work independently and handle confidential information. Ability to prioritize workload and multi-task in a fast-paced environment. Strong problem-solving skills and a high level of accuracy and attention to detail. Strong oral and written communication skills. Highly organized and detail oriented. Exceptional listening skills. Experience with personal computer and Microsoft Office products including Outlook, Word, and Excel.
PREFERRED QUALIFICATIONS:
Education, Experience or Equivalent Combination:
Experience in working with supervisors/managers on the phone, preferably in handling a high volume of telephone calls in a call center environment. Experience in a union environment Licensure/ Registration/ Certification:
PHR or SPHR
Knowledge, Skills, and Abilities:
1-2 years’ experience with a human resource database system.
ESSENTIAL DUTIES:
(55%) Provide superior customer service to our colleagues and maintain utmost confidentiality, professionalism, positive attitude, and integrity in all interactions: Accurately answer questions from employees including leaders (via telephone, e-mail or service request, or in-person) in all areas of Human Resources including: Benefits, Compensation, Tuition Reimbursement, Health and Safety, Labor Relations and Compliance, Organization Citizenship, Organization Effectiveness, Reward and Recognition, and Workforce Staffing, Policies, and document all contacts according to department standards. Refer inquiries that the Service Center is not equipped to handle to the appropriate Center of Excellence through the established referral protocol. In the absence of the HR Service Center Representative, assists in greeting customers to HR Service Center in a timely and professional manner.
Assist customers in obtaining HealthPartners policies and procedures and Human Resources resource tools and, using these resources, provide assistance to resolve specific questions or problems.
Investigate and resolve customer’s concerns regarding any service provided by or through HealthPartners Human Resources including, but not limited to compensation discrepancies, benefits eligibility, etc. This may involve working with other Centers of Excellence. Document the employee concerns according to department procedures.
Coordinate issue or problem resolution with other internal departments (such as Payroll) on behalf of the management employee, if applicable.
Act as subject matter and processing experts in all administrative programs used to maintain electronic HR systems.
Assist other Service Center team members in handling technically difficult -interactions by providing subject matter direction and support with appropriate responses.
Meet specific department goals related to quality, quantity, and documentation of contacts with customers.
Proactively provide input and feedback on process improvement for all areas of HR Service Center scope. Provide feedback and information to Centers of Excellence concerning product enhancements and improvements.
(40%) Perform data entry transactions and follow applicable processes tied to these transactions as defined by individual duties assigned.
Maintain colleague records in the ERP system including assignment changes, leader changes, terminations, absence plans, audits, etc.
Ongoing I9 support for active colleagues and system maintenance for terminating colleagues.
Provide ongoing support of performance review process.
Assist with annual benefit enrollment.
Maintain HR Employee electronic files through scanning paper documents or taking electronic forms and communications and scanning/uploading them into the appropriate files.
Ensure licensure compliance by completing monthly licensure verification procedures as outlined by the policy.
Administers requests for personnel files and other confidential information as appropriate.
(5%) Perform other duties as assigned.
*Job description rankings/percentages are intended to reflect normal averages over an extended period of time, and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.
ORGANIZATIONAL EXPECTATIONS:
Values
All colleagues are expected to live our values:
Excellence: We strive for the best results and always look for ways to improve.
Compassion: We care and show empathy and respect for each person.
Partnership: We are strongest when we work together and with those we serve.
Integrity: We are open and honest, and we keep our commitments.
Company
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
Full job record
| Job ID | ce8938d9162f1e375f41dc126108e3cd25750e70 |
| Org ID | b87faa3b-233d-4da9-ad50-4ce17dcc94de |
| Source ID | 4d57400c-cf5c-491f-a3d8-ad3cec9a16b4 |
| Board ID | 4d57400c-cf5c-491f-a3d8-ad3cec9a16b4 |
| Provider | oracle_hcm |
| Provider Job Key | 119883 |
| Title | Senior Human Resources Service Center Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Hutchinson, MN, United States; Hutchinson Health Hospital |
| Department | Hutchinson Health, HealthPartners Enterprise |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MN |
| City | Hutchinson |
| Salary Raw | Description Hutchinson Health is seeking a Senior Human Resources Service Center Representative. The HR Service Center (HRSC) is the main point of contact for colleagues seeking HR assistance. Senior HRSC Representatives provide prompt, accurate information and deliver excellent customer service to our colleagues. Key responsibilities include answering calls, emails, and tickets, as well as updating and maintaining employee records. This role will also assist with onboarding and answering questions from the HRSC representatives. The HRSC team focuses on efficiency, high standards of security and confidentiality, and empowering representatives to take ownership of their work while supporting continuous improvement and professional growth. MINIMUM QUALIFICATIONS: Education, Experience or Equivalent Combination: Associates/Bachelor’s degree in Human Resources or a related field or an equivalent combination of education and/or experience One year of experience that equipped the candidate with a detailed knowledge of standard HR products, services and policies/procedures. Three years of work experience in customer service Knowledge, Skills, and Abilities: Ability to comfortably and professionally interact with customers on the phone, in writing, and in person while experiencing multiple interruptions. Ability to apply customer service approaches and a consistent service orientation to varying situations and personalities, including difficult customers, with a high degree of effectiveness and calmness. Ability to work independently and handle confidential information. Ability to prioritize workload and multi-task in a fast-paced environment. Strong problem-solving skills and a high level of accuracy and attention to detail. Strong oral and written communication skills. Highly organized and detail oriented. Exceptional listening skills. Experience with personal computer and Microsoft Office products including Outlook, Word, and Excel. PREFERRED QUALIFICATIONS: Education, Experience or Equivalent Combination: Experience in working with supervisors/managers on the phone, preferably in handling a high volume of telephone calls in a call center environment. Experience in a union environment Licensure/ Registration/ Certification: PHR or SPHR Knowledge, Skills, and Abilities: 1-2 years’ experience with a human resource database system. ESSENTIAL DUTIES: (55%) Provide superior customer service to our colleagues and maintain utmost confidentiality, professionalism, positive attitude, and integrity in all interactions: Accurately answer questions from employees including leaders (via telephone, e-mail or service request, or in-person) in all areas of Human Resources including: Benefits, Compensation, Tuition Reimbursement, Health and Safety, Labor Relations and Compliance, Organization Citizenship, Organization Effectiveness, Reward and Recognition, and Workforce Staffing, Policies, and document all contacts according to department standards. Refer inquiries that the Service Center is not equipped to handle to the appropriate Center of Excellence through the established referral protocol. In the absence of the HR Service Center Representative, assists in greeting customers to HR Service Center in a timely and professional manner. Assist customers in obtaining HealthPartners policies and procedures and Human Resources resource tools and, using these resources, provide assistance to resolve specific questions or problems. Investigate and resolve customer’s concerns regarding any service provided by or through HealthPartners Human Resources including, but not limited to compensation discrepancies, benefits eligibility, etc. This may involve working with other Centers of Excellence. Document the employee concerns according to department procedures. Coordinate issue or problem resolution with other internal departments (such as Payroll) on behalf of the management employee, if applicable. Act as subject matter and processing experts in all administrative programs used to maintain electronic HR systems. Assist other Service Center team members in handling technically difficult -interactions by providing subject matter direction and support with appropriate responses. Meet specific department goals related to quality, quantity, and documentation of contacts with customers. Proactively provide input and feedback on process improvement for all areas of HR Service Center scope. Provide feedback and information to Centers of Excellence concerning product enhancements and improvements. (40%) Perform data entry transactions and follow applicable processes tied to these transactions as defined by individual duties assigned. Maintain colleague records in the ERP system including assignment changes, leader changes, terminations, absence plans, audits, etc. Ongoing I9 support for active colleagues and system maintenance for terminating colleagues. Provide ongoing support of performance review process. Assist with annual benefit enrollment. Maintain HR Employee electronic files through scanning paper documents or taking electronic forms and communications and scanning/uploading them into the appropriate files. Ensure licensure compliance by completing monthly licensure verification procedures as outlined by the policy. Administers requests for personnel files and other confidential information as appropriate. (5%) Perform other duties as assigned. *Job description rankings/percentages are intended to reflect normal averages over an extended period of time, and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs. ORGANIZATIONAL EXPECTATIONS: Values All colleagues are expected to live our values: Excellence: We strive for the best results and always look for ways to improve. Compassion: We care and show empathy and respect for each person. Partnership: We are strongest when we work together and with those we serve. Integrity: We are open and honest, and we keep our commitments. Company At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://fa-etnv-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/119883 |
| Apply URL | https://fa-etnv-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/119883 |
| First Seen At | 2026-05-31 17:58:48Z |
| Last Seen At | 2026-06-06 20:13:23Z |
| Last Checked At | 2026-06-06 20:13:23Z |
| Last Changed At | 2026-06-06 11:24:35Z |
| Inactive At | — |
| Source Posted At | 2026-05-22 19:21:35Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-etnv-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T20-12-34-299Z-14fbff4ae2213891aab29a971ad669d3748b558c60ebf4d4cf59bef49eee446a.json |
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"ExternalDescriptionStr": "<p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Hutchinson Health is seeking a Senior Human Resources Service Center Representative. The HR Service Center (HRSC) is the main point of contact for colleagues seeking HR assistance. Senior HRSC Representatives provide prompt, accurate information and deliver excellent customer service to our colleagues. Key responsibilities include answering calls, emails, and tickets, as well as updating and maintaining employee records. This role will also assist with onboarding and answering questions from the HRSC representatives.<span> </span>The HRSC team focuses on efficiency, high standards of security and confidentiality, and empowering representatives to take ownership of their work while supporting continuous improvement and professional growth.</span></p><p style=\"margin-bottom: 6pt;\"> </p><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 14pt;\"><strong>MINIMUM QUALIFICATIONS: </strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Education, Experience or Equivalent Combination:</strong></span></span></p><ul style=\"list-style-type: circle;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Associates/Bachelor’s degree in Human Resources or a related field or an equivalent combination of education and/or experience </span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">One year of experience that equipped the candidate with a detailed knowledge of standard HR products, services and policies/procedures. </span></span></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Three years of work experience in customer service</span></span></p></li></ul></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Knowledge, Skills, and Abilities:</strong></span></span></p><ul style=\"list-style-type: circle;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to comfortably and professionally interact with customers on the phone, in writing, and in person while experiencing multiple interruptions.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to apply customer service approaches and a consistent service orientation to varying situations and personalities, including difficult customers, with a high degree of effectiveness and calmness.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to work independently and handle confidential information.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ability to prioritize workload and multi-task in a fast-paced environment.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Strong problem-solving skills and a high level of accuracy and attention to detail.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Strong oral and written communication skills.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Highly organized and detail oriented.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Exceptional listening skills.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Experience with personal computer and Microsoft Office products including Outlook, Word, and Excel.</span></span></li></ul></li></ul><p style=\"margin-bottom: 6pt;\"> </p><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 14pt;\"><strong>PREFERRED QUALIFICATIONS: </strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Education, Experience or Equivalent Combination:</strong></span></span></p><ul style=\"list-style-type: circle;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Experience in working with supervisors/managers on the phone, preferably in handling a high volume of telephone calls in a call center environment. </span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Experience in a union environment</span></span></li></ul></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\"><strong>Licensure/ Registration/ Certification:</strong></span></span></p><ul style=\"list-style-type: circle;\"><li><p style=\"margin-bottom: 6pt; 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padding-left: 48px;\"><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Accurately answer questions from employees including leaders (via telephone, e-mail or service request, or in-person) in all areas of Human Resources including: Benefits, Compensation, Tuition Reimbursement, Health and Safety, Labor Relations and Compliance, Organization Citizenship, Organization Effectiveness, Reward and Recognition, and Workforce Staffing, Policies, and document all contacts according to department standards. Refer inquiries that the Service Center is not equipped to handle to the appropriate Center of Excellence through the established referral protocol. In the absence of the HR Service Center Representative, assists in greeting customers to HR Service Center in a timely and professional manner.</span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Assist customers in obtaining HealthPartners policies and procedures and Human Resources resource tools and, using these resources, provide assistance to resolve specific questions or problems. </span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Investigate and resolve customer’s concerns regarding any service provided by or through HealthPartners Human Resources including, but not limited to compensation discrepancies, benefits eligibility, etc. This may involve working with other Centers of Excellence. Document the employee concerns according to department procedures. </span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Coordinate issue or problem resolution with other internal departments (such as Payroll) on behalf of the management employee, if applicable. </span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Act as subject matter and processing experts in all administrative programs used to maintain electronic HR systems. </span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Assist other Service Center team members in handling technically difficult -interactions by providing subject matter direction and support with appropriate responses. </span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Meet specific department goals related to quality, quantity, and documentation of contacts with customers. </span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Proactively provide input and feedback on process improvement for all areas of HR Service Center scope. Provide feedback and information to Centers of Excellence concerning product enhancements and improvements.</span></p></li></ul></li></ol><p style=\"margin-bottom: 6pt;\"> </p><ol start=\"2\"><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">(40%) Perform data entry transactions and follow applicable processes tied to these transactions as defined by individual duties assigned. </span></p><ul style=\"list-style-type: circle;\"><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Maintain colleague records in the ERP system including assignment changes, leader changes, terminations, absence plans, audits, etc.<span> </span></span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt;\">Ongoing I9 support for active colleagues and system maintenance for terminating colleagues.</span></span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Provide ongoing support of performance review process.</span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Assist with annual benefit enrollment.</span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Maintain HR Employee electronic files through scanning paper documents or taking electronic forms and communications and scanning/uploading them into the appropriate files. </span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Ensure licensure compliance by completing monthly licensure verification procedures as outlined by the policy. </span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Administers requests for personnel files and other confidential information as appropriate. </span></p></li></ul></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">(5%) Perform other duties as assigned. </span></p></li></ol><p><span style=\"font-family: Arial, sans-serif;\"><i><span style=\"font-size: 10pt;\"> </span></i></span></p><p><span style=\"font-family: Arial, sans-serif;\"><i><span style=\"font-size: 10pt;\">*Job description rankings/percentages are intended to reflect normal averages over an extended period of time, and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.</span></i></span></p><p style=\"margin-left: 0.5in;\"> </p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 14pt;\"><strong>ORGANIZATIONAL EXPECTATIONS:</strong></span></span></p><p style=\"margin: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><strong><u>Values</u></strong></span></p><p style=\"margin: 0in;\"><span style=\"font-family: Arial, sans-serif;\">All colleagues are expected to live our values: </span></p><p><span style=\"font-family: Arial, sans-serif;\"><strong>Excellence:</strong> We strive for the best results and always look for ways to improve.</span></p><p><span style=\"font-family: Arial, sans-serif;\"><strong>Compassion:</strong> We care and show empathy and respect for each person.</span></p><p><span style=\"font-family: Arial, sans-serif;\"><strong>Partnership:</strong> We are strongest when we work together and with those we serve.</span></p><p><span style=\"font-family: Arial, sans-serif;\"><strong>Integrity:</strong> We are open and honest, and we keep our commitments.</span></p>",
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