Home › Companies › A7135FEB489496034748EA1E5BF7C628 › Front Office Manager
Front Office Manager
A7135FEB489496034748EA1E5BF7C628 · 490 - Doral DoubleTree - Doral, FL 33172; 10250 NW 19th St, Doral, FL, 33172, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | A7135FEB489496034748EA1E5BF7C628 |
| Title | Front Office Manager |
| Normalized title | - |
| Department / team | - |
| Location | Doral, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-03 / 2026-06-04 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from A7135FEB489496034748EA1E5BF7C628. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Doral. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | A7135FEB489496034748EA1E5BF7C628 |
| Source | 4d65d378-a333-4b8e-aab3-6f40383e5107 |
| ATS provider | Paycom ATS |
Description
Description
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.
Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.
Effectively trains guest service agents on proper front desk procedures.
Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.
May prepare weekly schedules for front office staff.
Address performance deficiencies of front office staff through coaching and disciplinary actions.
Complete performance evaluations for front office staff timely.
May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.
Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
Ensures guest service agents are in compliance with clean, neat uniforms and name badges.
Required reports are timely and of a quality that can be shared with corporate.
Rates are accurate and monitored daily.
Is proficient at managing inventory in the property management system.
Frequently meets with and reviews work generated by the night auditor.
Maintains regular attendance and is consistently on time.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Act as Manager on Duty when duty calls.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
Excellent verbal and written English communication skills are required.
Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
General office equipment and cash register operation knowledge is expected.
PHYSICAL DEMANDS
Ability to stand and move throughout hotel function areas and continuously performs essential job functions.
Lifting up to 25 pounds
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Full job record
| Job ID | ce67ce47f2e113c726102afd9d1ba0a23a0ecf39 |
| Org ID | 67074349-48ba-4672-a2fa-240ce6416b83 |
| Source ID | 4d65d378-a333-4b8e-aab3-6f40383e5107 |
| Board ID | 4d65d378-a333-4b8e-aab3-6f40383e5107 |
| Provider | paycom |
| Provider Job Key | 72321 |
| Title | Front Office Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | 490 - Doral DoubleTree - Doral, FL 33172; 10250 NW 19th St, Doral, FL, 33172, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Doral |
| Salary Raw | Description Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel. Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately. Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores. Effectively trains guest service agents on proper front desk procedures. Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions. May prepare weekly schedules for front office staff. Address performance deficiencies of front office staff through coaching and disciplinary actions. Complete performance evaluations for front office staff timely. May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review. Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness. Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit. Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle. Ensures guest service agents are in compliance with clean, neat uniforms and name badges. Required reports are timely and of a quality that can be shared with corporate. Rates are accurate and monitored daily. Is proficient at managing inventory in the property management system. Frequently meets with and reviews work generated by the night auditor. Maintains regular attendance and is consistently on time. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Act as Manager on Duty when duty calls. Qualifications KNOWLEDGE, SKILLS & ABILITIES A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required. Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected. PHYSICAL DEMANDS Ability to stand and move throughout hotel function areas and continuously performs essential job functions. Lifting up to 25 pounds Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=72321&clientkey=A7135FEB489496034748EA1E5BF7C628 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=72321&clientkey=A7135FEB489496034748EA1E5BF7C628 |
| First Seen At | 2026-06-04 10:09:14Z |
| Last Seen At | 2026-06-06 20:13:41Z |
| Last Checked At | 2026-06-06 20:13:41Z |
| Last Changed At | 2026-06-04 10:09:14Z |
| Inactive At | — |
| Source Posted At | 2026-06-03 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A7135FEB489496034748EA1E5BF7C628/date=2026-06-06/2026-06-06T20-13-34-490Z-e8a4ab7ca77f4bce3408154b308a080e4939395eb968161b5101e3ce5ef55b70.json |
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"description": "<p><em>Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.</em> </p>\r\n\r\n<p> </p>\r\n\r\n<div class=\"WordSection1\">\r\n<p class=\"JSHeading\" style=\"margin-top:8px;margin-bottom:8px;\"><span><span style=\"font-size:10pt;\"><span style=\"background:#000080;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#FFFFFF;\"><span style=\"font-weight:bold;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">JOB SUMMARY</span></span></span></span></span></span></span></p>\r\n\r\n<p><span><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.</span></span></span></span></p>\r\n\r\n<p style=\"margin-top:8px;margin-bottom:8px;\"><span><span style=\"font-size:10pt;\"><span style=\"background:#000080;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#FFFFFF;\">ESSENTIAL JOB FUNCTIONS </span></span></b></span></span></span></span></p>\r\n</div>\r\n\r\n<p class=\"JSAlphaBulletedText\" style=\"text-align:justify;text-indent:0in;margin-top:3px;margin-bottom:3px;\"><span style=\"font-size:9pt;\"><span><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#000000;\"><i>This description is a summary of primary responsibilities and qualifications. 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Addresses any deficiencies in the area immediately.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Effectively trains guest service agents on proper front desk procedures.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">May prepare weekly schedules for front office staff.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Address performance deficiencies of front office staff through coaching and disciplinary actions.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Complete performance evaluations for front office staff timely.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Ensures guest service agents are in compliance with clean, neat uniforms and name badges.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Required reports are timely and of a quality that can be shared with corporate.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Rates are accurate and monitored daily.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Is proficient at managing inventory in the property management system.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Frequently meets with and reviews work generated by the night auditor.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Maintains regular attendance and is consistently on time.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Maintains high standards of personal appearance and grooming, which include compliance with the dress code.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Performs any other duties as requested by supervisor.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Act as Manager on Duty when duty calls.</span></span></span></span></span></li>\r\n</ul>\r\n",
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The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tWorks with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.\\r\\n\\tResponsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.\\r\\n\\tWorks with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.\\r\\n\\tEffectively trains guest service agents on proper front desk procedures.\\r\\n\\tRecruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.\\r\\n\\tMay prepare weekly schedules for front office staff.\\r\\n\\tAddress performance deficiencies of front office staff through coaching and disciplinary actions.\\r\\n\\tComplete performance evaluations for front office staff timely.\\r\\n\\tMay be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.\\r\\n\\tOversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.\\r\\n\\tKeep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.\\r\\n\\tSkillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.\\r\\n\\tEnsures guest service agents are in compliance with clean, neat uniforms and name badges.\\r\\n\\tRequired reports are timely and of a quality that can be shared with corporate.\\r\\n\\tRates are accurate and monitored daily.\\r\\n\\tIs proficient at managing inventory in the property management system.\\r\\n\\tFrequently meets with and reviews work generated by the night auditor.\\r\\n\\tMaintains regular attendance and is consistently on time.\\r\\n\\tMaintains high standards of personal appearance and grooming, which include compliance with the dress code.\\r\\n\\tPerforms any other duties as requested by supervisor.\\r\\n\\tAct as Manager on Duty when duty calls.\\r\\n\\r\\nQualifications\\r\\nKNOWLEDGE, SKILLS & ABILITIES\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tA four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position. \\r\\n\\tDiscipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. \\r\\n\\tExcellent verbal and written English communication skills are required.\\r\\n\\tMust be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. \\r\\n\\tGeneral office equipment and cash register operation knowledge is expected.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tAbility to stand and move throughout hotel function areas and continuously performs essential job functions.\\r\\n\\tLifting up to 25 pounds\\r\\n\\tOccasional twisting, bending, stooping, reaching, standing, walking.\\r\\n\\tFrequent talking, hearing, seeing and smiling. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\t401(k)\\r\\n\\tDisability insurance\\r\\n\\tEmployee assistance program\\r\\n\\tHealth insurance\\r\\n\\tLife insurance\\r\\n\\tPaid time off\\r\\n\\tRoom Discounts\\r\\n\\tEmployee Food and Beverage Discounts\\r\\n\\r\\n\\r\\nEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"responsibilities\":\"Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. \\r\\n\\r\\n \\r\\n\\r\\n\\r\\nJOB SUMMARY\\r\\n\\r\\nThe Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.\\r\\n\\r\\nESSENTIAL JOB FUNCTIONS \\r\\n\\r\\n\\r\\nThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tWorks with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.\\r\\n\\tResponsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.\\r\\n\\tWorks with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.\\r\\n\\tEffectively trains guest service agents on proper front desk procedures.\\r\\n\\tRecruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.\\r\\n\\tMay prepare weekly schedules for front office staff.\\r\\n\\tAddress performance deficiencies of front office staff through coaching and disciplinary actions.\\r\\n\\tComplete performance evaluations for front office staff timely.\\r\\n\\tMay be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.\\r\\n\\tOversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.\\r\\n\\tKeep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.\\r\\n\\tSkillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.\\r\\n\\tEnsures guest service agents are in compliance with clean, neat uniforms and name badges.\\r\\n\\tRequired reports are timely and of a quality that can be shared with corporate.\\r\\n\\tRates are accurate and monitored daily.\\r\\n\\tIs proficient at managing inventory in the property management system.\\r\\n\\tFrequently meets with and reviews work generated by the night auditor.\\r\\n\\tMaintains regular attendance and is consistently on time.\\r\\n\\tMaintains high standards of personal appearance and grooming, which include compliance with the dress code.\\r\\n\\tPerforms any other duties as requested by supervisor.\\r\\n\\tAct as Manager on Duty when duty calls.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"DRIFTWOOD HOSPITALITY MANAGEMENT\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A7135FEB489496034748EA1E5BF7C628\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"10250 NW 19th St\",\"addressLocality\":\"Doral\",\"addressRegion\":\"FL\",\"postalCode\":33172,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\nKNOWLEDGE, SKILLS & ABILITIES\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tA four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position. \\r\\n\\tDiscipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. \\r\\n\\tExcellent verbal and written English communication skills are required.\\r\\n\\tMust be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. \\r\\n\\tGeneral office equipment and cash register operation knowledge is expected.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tAbility to stand and move throughout hotel function areas and continuously performs essential job functions.\\r\\n\\tLifting up to 25 pounds\\r\\n\\tOccasional twisting, bending, stooping, reaching, standing, walking.\\r\\n\\tFrequent talking, hearing, seeing and smiling. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\t401(k)\\r\\n\\tDisability insurance\\r\\n\\tEmployee assistance program\\r\\n\\tHealth insurance\\r\\n\\tLife insurance\\r\\n\\tPaid time off\\r\\n\\tRoom Discounts\\r\\n\\tEmployee Food and Beverage Discounts\\r\\n\\r\\n\\r\\nEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"experienceRequirements\":\"\\r\\nKNOWLEDGE, SKILLS & ABILITIES\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tA four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position. \\r\\n\\tDiscipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. \\r\\n\\tExcellent verbal and written English communication skills are required.\\r\\n\\tMust be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. \\r\\n\\tGeneral office equipment and cash register operation knowledge is expected.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\n\\r\\nPHYSICAL DEMANDS\\r\\n\\r\\n\\r\\n \\r\\n\\r\\n\\r\\n\\tAbility to stand and move throughout hotel function areas and continuously performs essential job functions.\\r\\n\\tLifting up to 25 pounds\\r\\n\\tOccasional twisting, bending, stooping, reaching, standing, walking.\\r\\n\\tFrequent talking, hearing, seeing and smiling. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits\\r\\n\\r\\n\\r\\n\\t401(k)\\r\\n\\tDisability insurance\\r\\n\\tEmployee assistance program\\r\\n\\tHealth insurance\\r\\n\\tLife insurance\\r\\n\\tPaid time off\\r\\n\\tRoom Discounts\\r\\n\\tEmployee Food and Beverage Discounts\\r\\n\\r\\n\\r\\nEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.\\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\",\"validThrough\":\"2026-07-03\",\"workHours\":\"Any\"}",
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"qualifications": "<div style=\"border-bottom:solid #000080 1pt;border-top:solid #000080 1pt;border-left:none;border-right:none;padding:1pt 0in 1pt 0in;\">\r\n<p class=\"JSSubheading\" style=\"border:none;padding:0in;margin-top:3px;margin-bottom:3px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#800080;\"><span style=\"font-weight:bold;\"><i><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#333399;\">KNOWLEDGE, SKILLS & ABILITIES</span></span></i></span></span></span></span></p>\r\n</div>\r\n\r\n<p class=\"JSText\" style=\"margin-bottom:4px;margin-left:24px;\"> </p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position. </span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. </span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Excellent verbal and written English communication skills are required.</span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. </span></span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"color:#000000;\"><span><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\">General office equipment and cash register operation knowledge is expected.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:192px;\"> </p>\r\n\r\n<p> </p>\r\n\r\n<div style=\"border-bottom:solid #000080 1pt;border-top:solid #000080 1pt;border-left:none;border-right:none;padding:1pt 0in 1pt 0in;\">\r\n<p class=\"JSSubheading\" style=\"border:none;padding:0in;margin-top:3px;margin-bottom:3px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#800080;\"><span style=\"font-weight:bold;\"><i><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#333399;\">PHYSICAL DEMANDS</span></span></i></span></span></span></span></p>\r\n</div>\r\n\r\n<p> </p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#000000;\">Ability to stand and move throughout hotel function areas and continuously performs essential job functions.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#000000;\">Lifting up to 25 pounds</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#000000;\">Occasional twisting, bending, stooping, reaching, standing, walking.</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:10pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Arial Narrow', sans-serif;\"><span style=\"color:#000000;\">Frequent talking, hearing, seeing and smiling. </span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:24px;\"> </p>\r\n\r\n<p>Benefits</p>\r\n\r\n<ul>\r\n\t<li>401(k)</li>\r\n\t<li>Disability insurance</li>\r\n\t<li>Employee assistance program</li>\r\n\t<li>Health insurance</li>\r\n\t<li>Life insurance</li>\r\n\t<li>Paid time off</li>\r\n\t<li>Room Discounts</li>\r\n\t<li>Employee Food and Beverage Discounts</li>\r\n</ul>\r\n\r\n<p>EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.</p>\r\n\r\n<p style=\"margin-left:24px;\"><span style=\"font-size:10pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"> </span></span></span></p>\r\n\r\n<p style=\"margin-left:24px;\"> </p>\r\n",
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