QA Lead | Atlanta

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    "ExternalDescriptionStr": "<p><strong>QA Lead – Digital Commerce &amp; Loyalty Platforms</strong></p>\n<p><strong>Location:</strong> Atlanta, GA (Mon to Thu in Office)</p>\n<p><strong>Job Summary</strong></p>\n<p>We are seeking an experienced <strong>QA Lead</strong> to define, drive, and execute the Quality Engineering strategy for a large-scale digital platform modernization and integration orchestration program within the Quick Service Restaurant (QSR) and e-commerce ecosystem.</p>\n<p>This role will lead end-to-end quality assurance efforts across cloud-native microservices, API gateways, event-driven architectures, loyalty platforms, identity services, and commerce integrations, ensuring production readiness, scalability, security, reliability, and exceptional customer experiences.</p>\n<p>The ideal candidate brings deep expertise in automation-first testing practices, API and integration testing, AWS-native systems, CI/CD-driven quality engineering, observability-led testing, and Agile delivery models. Experience in e-commerce platforms, loyalty ecosystems, customer engagement journeys, and high-volume transaction systems is highly desirable.</p>\n<p><strong>Key Responsibilities</strong></p>\n<p><strong>Quality Strategy &amp; Leadership</strong></p>\n<ul>\n <li>Define and own the end-to-end Quality Engineering strategy, roadmap, governance model, and execution framework across discovery, development, integration, testing, and production rollout phases.</li>\n <li>Establish quality standards, testing methodologies, quality gates, and release readiness criteria aligned with enterprise delivery objectives.</li>\n <li>Lead QA planning, estimation, staffing, risk assessment, and execution across multiple Agile teams and workstreams.</li>\n</ul>\n<p><strong>Functional, Integration &amp; API Testing</strong></p>\n<ul>\n <li>Lead testing efforts across cloud-native microservices, RESTful APIs, middleware orchestration services, identity platforms, loyalty systems, and third-party integrations.</li>\n <li>Design and execute comprehensive test strategies covering functional, integration, regression, system, user acceptance, and end-to-end testing.</li>\n <li>Validate complex customer journeys including account creation, authentication, loyalty enrollment, rewards redemption, digital ordering, checkout, payment processing, and customer engagement workflows.</li>\n</ul>\n<p><strong>Event-Driven &amp; Cloud-Native Testing</strong></p>\n<ul>\n <li>Develop testing approaches for event-driven and asynchronous architectures, including message queues, event streams, and API gateway integrations.</li>\n <li>Validate event propagation, message reliability, ordering, fault tolerance, retry mechanisms, and system resiliency.</li>\n <li>Ensure seamless interoperability between cloud-native services, external platforms, and enterprise systems.</li>\n</ul>\n<p><strong>Test Automation &amp; Continuous Testing</strong></p>\n<ul>\n <li>Drive an automation-first quality engineering culture across the program.</li>\n <li>Design and implement scalable automation frameworks for:\n  <ul>\n   <li>API Automation</li>\n   <li>UI Automation</li>\n   <li>Integration Testing</li>\n   <li>Contract Testing</li>\n   <li>Regression Testing</li>\n  </ul></li>\n <li>Establish continuous testing practices integrated into CI/CD pipelines.</li>\n <li>Enable automated validation for feature flags, progressive releases, canary deployments, and production rollouts.</li>\n</ul>\n<p><strong>Environment &amp; Test Data Management</strong></p>\n<ul>\n <li>Establish test environment management strategies for cloud-native applications and integrated ecosystems.</li>\n <li>Define test data management, masking, synthetic data generation, and service virtualization approaches.</li>\n <li>Ensure stable and scalable testing environments supporting continuous delivery objectives.</li>\n</ul>\n<p><strong>Stakeholder Collaboration &amp; Reporting</strong></p>\n<ul>\n <li>Collaborate closely with Product Owners, Architects, Engineering Leads, DevOps teams, Business Analysts, and Program Leadership.</li>\n <li>Embed quality guardrails and governance controls throughout the Software Development Lifecycle (SDLC).</li>\n <li>Provide executive-level reporting on quality metrics, defect trends, release readiness, risks, and mitigation plans.</li>\n</ul>\n<p><strong>Team Leadership &amp; Mentorship</strong></p>\n<ul>\n <li>Lead and mentor QA engineers and automation specialists.</li>\n <li>Establish testing best practices, reusable assets, standards, and quality engineering frameworks.</li>\n <li>Drive continuous improvement initiatives focused on efficiency, automation coverage, and quality outcomes.</li>\n</ul>\n<p><strong>Required Qualifications</strong></p>\n<ul>\n <li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.</li>\n <li>10–15 years of experience in Quality Engineering, with at least 3+ years in a QA leadership role supporting enterprise-scale digital platforms.</li>\n <li>Strong experience testing: Microservices architectures; REST APIs; API Gateways; Event-driven systems; Distributed applications</li>\n <li>Proven expertise in test automation frameworks and tools such as: Selenium; Playwright; Cypress; Rest Assured; Karate; Postman/Newman; JMeter; Similar modern automation platforms</li>\n <li>Hands-on experience implementing CI/CD-driven continuous testing using: Jenkins; GitHub Actions; GitLab CI/CD; AWS DevOps Toolchain; Comparable platforms</li>\n <li>Strong experience testing cloud-native applications on AWS, including containerized and serverless workloads.</li>\n <li>Experience validating loyalty platforms, identity management solutions, and digital commerce workflows.</li>\n <li>Strong understanding of: E-commerce customer journeys; Checkout and payment processing; Customer engagement platforms; Loyalty lifecycle management; Omnichannel digital experiences</li>\n <li>Experience implementing performance, resiliency, security, and chaos testing strategies.</li>\n <li>Excellent communication, stakeholder management, analytical, and leadership skills.</li>\n <li>Experience working within Agile, Scrum, and SAFe delivery frameworks.</li>\n</ul>\n<p><strong>Preferred Qualifications</strong></p>\n<ul>\n <li>Experience in QSR, restaurant technology, retail, hospitality, or high-scale consumer-facing digital platforms.</li>\n <li>Hands-on experience validating: Feature Flags; Progressive Rollouts; Canary Releases</li>\n <li>Experience testing high-volume transactional systems with strict latency and availability SLAs.</li>\n <li>Certifications such as: ISTQB; Agile Testing Certifications; AWS Certifications; DevOps Certifications; SAFe Certifications</li>\n</ul>",
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