Non-Congregate (NCS) Swing Shift Lead

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  "location": {
    "raw": "Denver, Colorado, 80205, United States",
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    "id": "86",
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    "location": {
      "city": "Denver",
      "state": "Colorado"
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    "jobOpeningName": "Non-Congregate (NCS) Swing Shift Lead ",
    "departmentLabel": "3NCS Non Congregant Shelter",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Denver",
      "state": "Colorado",
      "postalCode": "80205",
      "addressCountry": "United States"
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    "datePosted": "2023-12-27",
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    "description": "<p><span style=\"font-size: 16px\"><span>St. Francis Center (SFC), a</span><span>n institution </span><span>of the Episcopal Diocese of Colorado, was </span><span>established</span><span> i</span><span>n</span><span> 1983. </span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"><span>SFC is a refuge for</span> <span>homeless</span><span> people</span><span> in the metro Denver area. Our programs and services are tailored toward adult</span><span>s</span><span> and focus on daytime shelter, social services, health and wellness, housing, employment, and outreach. </span><span>In</span><span> SFC</span><span>’s services,</span> <span>the people we serve</span> <span>can</span><span> work with a variety of specialists, depending on their individual needs, </span><span>to </span><span>establish</span> <span>the first step toward transformation</span><span>, new </span><span>beginnings</span><span> and stability.</span><span> </span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px; text-decoration: underline\"><span>Department:</span></span><span style=\"font-size: 16px\"><span> Housing and Supportive Services</span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px; text-decoration: underline\"><span>Exemption Status:</span></span><span style=\"font-size: 16px\"> <span>Full-Time, non-exempt position eligible for an excellent benefit package as outlined below.</span><span> </span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px; text-decoration: underline\"><span>Location of work</span></span><span style=\"font-size: 16px\"><span>: </span><span>This program is </span><span>located</span><span> at a city owned hotel</span><span>, Stone Creek (4595 Quebec St</span> <span>and </span><span>services </span><span>funded by the City of Denver’s Office of Supportive Housing</span><span>.</span><span> </span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px\"><span>POSITION OVERVIEW</span></span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"><span>The </span><span>NCS Swing Shift</span><span> Lead</span> <span>reports to the</span><span> NCS</span><span> Site Assistant Director and </span><span>works in collaboration</span><span> with </span><span>all</span><span> shelter staff</span> <span>to </span><span>ensure </span><span>the Non-congregate Shelter site</span> <span>provides</span><span> a safe, stable, healing, and supportive environment for residents, staff, </span><span>volunteers</span><span> and the broader community. </span></span><span style=\"font-size: 16px\"><span>This includes responsibility for promoting the safety and stability of shelter guests, supporting the achievement of programmatic outcomes, and collaborating effectively with our operations partner</span><span>(s)</span><span> </span><span> (staff/maintenance</span><span>), and other</span><span> entities</span><span> to ensure a safe and dignified living environment.  </span><span>The </span><span>NCS Swing Shift Coordinator </span><span>must operate with a broad understanding of the population's diverse needs and the ability to create a safe, supportive environment for all shelter guests</span><span> and staff</span><span>.</span><span>  </span></span><span style=\"font-size: 16px\"><span> </span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\">NCS Swing Shift is 3 PM-11 PM</span></p>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"><span>Management focused skills:</span></span><span style=\"font-size: 16px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 16px\"><span>Under direction of the Site Lead Associate and in collaboration with other shelter managers, develops and implements program frameworks that support contractual outcomes and that align with </span><span>SFC</span><span>’s mission, </span><span>values</span><span> and strategic plan  </span></span><span style=\"font-size: 16px\"> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 16px\"><span>Oversees and manages day-to-day operations and contractors which includes, but is not limited to, intake and discharge of guests, meal service, customer service, and room checks/cleaning.</span><span>  </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Prepares staff schedules to ensure proper coverage of operations</span><span>.  </span><span>This includes coordination of the day shift shelter associate team and on-call staff  </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span> Ensures that all maintenance issues are reported to and addressed by the maintenance team </span><span>in a timely manner</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Ensures completion of all required documentation and data entry, in a timely manner.</span><span>  This includes HMIS intakes and exits for all shelter guests and documentation required by the HOST contract</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Routinely reviews all Security or shift change reports and logs, </span><span>identifies</span><span> and addresses issues as needed</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Schedules, attends, </span><span>facilitates</span><span>, and </span><span>participates</span><span> in required meetings </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span> Uses technology for communication, including Microsoft Office products (Outlook, SharePoint, OneDrive, Excel, </span><span>Word</span><span> and any other required program (</span><span>i.e.</span><span> staff shift scheduling programs)</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Responds to e-mails, </span><span>voicemail</span><span> and other forms of communication </span><span>in a timely manner</span></span><span style=\"font-size: 16px\"> </span><span style=\"font-size: 16px\"><span>  </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Coordinates and supports partner agencies </span><span>providing</span><span> services on site at the shelter  </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Maintains staff by selecting, orienting, and training employees  </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span> </span><span>Provides</span><span> supportive 1:1 supervision to all shelter staff that focuses on performance, </span><span>growth</span><span> and progress</span></span><span style=\"font-size: 16px\"> </span></li>\n</ul>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"><span>People skills</span><span> and Coordination with Partners</span><span>:</span></span><span style=\"font-size: 16px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 16px\"><span>Works collaboratively with others and is solution</span><span>-</span><span>focused </span><span>in</span><span> one’s daily approach, actions, and manner.</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Works to create a low-barrier shelter environment for guests  </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Develops relationships with program participants that are marked with dignity and respect that foster hope and empowerment </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Provides</span><span> critical support and resources to guests who may be experiencing a crisis caused by mental health difficulties, the impact of drugs and/or alcohol, or trauma and contacts </span><span>appropriate emergency</span><span> response as necessary </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Demonstrates respect, cultural </span><span>competence</span><span> and knowledge of trauma informed care in interactions with shelter guests, </span><span>staff</span><span> and collaborative partners</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span> </span><span>Helps to coordinate and </span><span>provide</span><span> onsite access to case management support for shelter guests </span></span><span style=\"font-size: 16px\"> </span></li>\n</ul>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"><span>Other duties as assigned by supervisor</span><span>. This is a new and dynamic project and may require changes and adaptations to this scope of work. </span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px; text-decoration: underline\"><span>EDUCATION (MINIMUM REQUIREMENTS)</span></span></span><span style=\"font-size: 16px\"> </span><span style=\"font-size: 16px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 16px\"><span>Bachelor’s degree in social work, Social Services, or equivalent credentials in a related field preferred. </span><span>Three years of related prior work experience may</span><span> be substituted for formal education.</span> <span>Lived experience</span><span> may be considered in lieu of educational background.</span></span><span style=\"font-size: 16px\"> </span></li>\n</ul>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px; text-decoration: underline\"><span>K</span><span>NOWLEDGE, SKILLS, AND EXPERIENCE</span></span></span><span style=\"font-size: 16px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 16px\"><span>Ability to meet a timeline</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Ability to communicate with written correspondence and verbal interaction </span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>A willingness to manage / supervise others</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Conflict Mediation/Resolution Skills</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Meeting Facilitation Skills</span><span> or willingness to </span><span>learn</span><span> </span></span><span style=\"font-size: 16px\"> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 16px\"><span>High Emotional Intelligence</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Ability to relate to people from diverse backgrounds and experience</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Trauma Informed approach</span><span> or willingness to learn this </span><span>approach</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Creativity and flexibility</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Resilience and </span><span>a ‘</span><span>thick skin</span><span>ned</span><span>’ approach to work</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Intrinsic motivation to achieve </span><span>goals</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Anti-racist, anti-oppression lens</span></span><span style=\"font-size: 16px\"> </span></li>\n</ul>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 16px; text-decoration: underline\"><span>COMPENSATION AND BENEFITS</span></span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"><span>Salary is $</span><span>2</span><span>4</span> <span>-</span><span> $2</span><span>8</span><span>/h</span><span>ou</span><span>r depending on qualifications</span><span>. </span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"><span>This is a full-time, non-exempt position with a robust benefits package including</span><span>:</span></span><span style=\"font-size: 16px\"> </span><span style=\"font-size: 16px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 16px\"><span>Employer-paid health insurance with an HRA plan</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Employer-paid dental insurance</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Employer-paid life insurance </span><span>and long-term disability insurance</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Robust pension plan (5% plus a dollar-for-dollar employer match up to 4%)</span></span><span style=\"font-size: 16px\"> </span></li>\n<li><span style=\"font-size: 16px\"><span>Generous Employer-paid sick/vacation leave</span></span><span style=\"font-size: 16px\"> </span></li>\n</ul>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"><span>Saint Francis Center is an Equal Opportunity Employer. </span></span><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"> </span></p>\n<p><em><span style=\"font-size: 16px\"><span>St. Francis Center (SFC) strives to create a more just, diverse, </span><span>equitable</span><span>, and inclusive society for our community members who experience homelessness. </span><span>This begins with how we serve our guests and residents as well as how staff, volunteers, and board members treat each other.</span><span> SFC acknowledges that, as a community, we can always do better by learning from the past and by celebrating and including all voices. SFC commits to learning and growing as we consistently strive for a more </span><span>equitable</span><span> and inclusive society.</span></span></em><span style=\"font-size: 16px\"> </span></p>\n<p><span style=\"font-size: 16px\"> </span></p>",
    "compensation": "$24-$28 Hourly Rate",
    "departmentId": "18682",
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    "jobOpeningName": "Non-Congregate (NCS) Swing Shift Lead ",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://stfranciscenter.bamboohr.com/careers/86",
    "employmentStatusLabel": "Full-Time"
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