Plumbing Drain Apprentice

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    "requisitionDescription": "<div><div><p style=\"margin-left: 0in; text-align: center;\" data-pasted=\"true\"><strong><span style=\"font-size: 24px;\">Drain &amp; Sewer Service Technician</span></strong></p><p style=\"margin-left:0in;\"><strong>Job Summary</strong></p><p style=\"margin-left:0in;\">The Drain &amp; Sewer Service Technician is responsible for diagnosing, repairing, and maintaining residential drain and sewer systems while delivering outstanding customer experience. This role combines strong technical expertise with a service‑driven mindset&mdash;guiding homeowners through informed decisions with professionalism, integrity, and care. Success in this role comes from solving problems the right way, educating customers, and taking pride in quality workmanship&mdash;not pressure‑based selling.</p><p style=\"margin-left:0in;\"><strong>Work Schedule</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\"><strong>Primary Shift:</strong> Monday-Friday 8:00am-final dispatch time 5:00pm</li><li style=\"margin-left:0in;\"><strong>Availability:</strong> Periodic evenings, weekends, and on‑call emergency rotations as business needs require</li></ul><p style=\"margin-left:0in;\"><strong>Key Duties &amp; Responsibilities</strong></p><p style=\"margin-left:0in;\"><strong>Service &amp; Technical Work</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Diagnose, clean, repair, and maintain residential drain and sewer systems, including sinks, bathtubs, sewer lines, and related fixtures.</li><li style=\"margin-left:0in;\">Perform drain cleaning, unclogging, jetting (preferred but not required), and routine maintenance using specialized tools and equipment.</li><li style=\"margin-left:0in;\">Complete repairs and replacements on sewer and drain lines, pipes, and associated components.</li><li style=\"margin-left:0in;\">Meet or exceed key performance and quality standards.</li></ul><p style=\"margin-left:0in;\"><strong>Customer Experience</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Build strong rapport with homeowners by clearly explaining diagnoses, repair options, and recommended solutions.</li><li style=\"margin-left:0in;\">Provide knowledgeable, professional, and trustworthy service experience that encourages referrals and repeat business.</li><li style=\"margin-left:0in;\">Educate customers so they can make confident, informed decisions about their plumbing systems.</li></ul><p style=\"margin-left:0in;\"><strong>Documentation &amp; Compliance</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Maintain accurate documentation of inspections, diagnostics, repairs, and services performed.</li><li style=\"margin-left:0in;\">Ensure all work complies with local, state, and federal plumbing and sewer regulations.</li><li style=\"margin-left:0in;\">Follow all safety protocols to protect yourself, coworkers, and customers.</li></ul><p style=\"margin-left:0in;\"><strong>Equipment &amp; Teamwork</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Maintain company vehicles, tools, and equipment in safe working conditions.</li><li style=\"margin-left:0in;\">Arrive prepared with the proper tools and PPE to complete each job efficiently.</li><li style=\"margin-left:0in;\">Work independently in the field while contributing positively to a team‑oriented culture.</li></ul><p style=\"margin-left:0in;\"><strong>What We&rsquo;re Looking For</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">A service‑driven professional who puts the homeowner experience first.</li><li style=\"margin-left:0in;\">A dependable, motivated technician who shows up prepared and ready to do quality work.</li><li style=\"margin-left:0in;\">Someone eager to grow, learn new technologies, and build a long‑term career in the skilled trades.</li><li style=\"margin-left:0in;\">A strong individual contributor who enjoys winning alongside a team.</li></ul><p style=\"margin-left:0in;\"><strong>Required Skills &amp; Qualifications</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Proven experience as a Drain and/or Sewer Service Technician (or similar role).</li><li style=\"margin-left:0in;\">Strong knowledge of residential sewer and drain systems, familiarity with plumbing codes and regulations.</li><li style=\"margin-left:0in;\">Excellent troubleshooting, problem‑solving, and diagnostic skills.</li><li style=\"margin-left:0in;\">Strong verbal communication skills and comfort using iPad or similar software for documentation.</li><li style=\"margin-left:0in;\">Ability to work independently and collaboratively.</li><li style=\"margin-left:0in;\">Valid driver&rsquo;s license with a clean, insurable driving record.</li><li style=\"margin-left:0in;\">Willingness to learn and adapt to new technologies and techniques.</li></ul><p style=\"margin-left:0in;\"><strong>Physical Requirements</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Ability to lift, push, pull, and carry up to <strong>50 lbs</strong> unassisted.</li><li style=\"margin-left:0in;\">Ability to stand, walk, bend, squat, stoop, crawl, and climb ladders for extended periods, often in confined spaces.</li><li style=\"margin-left:0in;\">Comfortable working at various heights and in indoor and outdoor environments.</li><li style=\"margin-left:0in;\">Ability to work in varying weather conditions while wearing required PPE.</li><li style=\"margin-left:0in;\">Frequent use of hands and fingers to operate tools and machinery.</li></ul><p style=\"margin-left:0in;\"><strong>Work Environment &amp; Conditions</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Primarily field‑based work at residential customer properties (interior and exterior).</li><li style=\"margin-left:0in;\">Exposure to weather, dust, chemicals, and other job‑site conditions.</li><li style=\"margin-left:0in;\">Use of PPE including safety footwear, gloves, goggles, masks/respirators, and hard hats as required.</li></ul><p>Must pass background screening, drug testing, and motor vehicle records check.</p></div></div>\n",
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