Professionalism %26 Risk Management Coordinator (Hybrid)

A Brief Overview The Professionalism & Risk Management Coordinator supports operational functions of the Patient Advocacy Reporting System (PARS), Co-worker Observation Reporting System (CORS), and Corporate Risk Management programs. This position will interact with the Chairs of the Professionalism Committee, Chief Physician Executive, other executive leaders, Vanderbilt and physicians. What You Will Do Key PARS Program Responsibilities: Schedules annual intervention dates Schedules proposed meetings & creates appropriate agendas. As needed arrange for room reservation/locations, virtual meeting invites, send save the dates & invites, track & records attendees, distributes PARS folders and letters to recipients & messengers. Participates during the PARS/CORS annual visit Pulls egregious reports and distribute to appropriate parties Assists with PARS unnamed list Assists with PARS confirm MD List Assists with PARS/CORS uploads Keeps records of PARS/CORS messenger list provided by Center for Patient and Professional Advocacy (CPPA) along with communication to CPPA of who is not continuing as a messenger Key CORS Program Responsibilities: Retrieves reports from secure messages and sends reports to be reviewed and distributed accordingly Joins CORS committee during review of reports/folders (over e-mail/in person meetings) Notifies through excel document with Committee decision to CPPA Sends assigned reports/folders to messengers. Keeps record of new messengers and provides CPPA with e-mail addresses Other Corporate Risk Management Responsibilities: Support administration of the UH Sponsored Physician Program including responding to requests and queries, CRME compliance tracking and other documentation as required. Assist in the management of the System's commercial and captive insurance and reinsurance programs including but not limited to property damage/business interruption, automobile, general/medical professional liability including the System's captive reinsurance program, excess workers' compensation, cyber liability, business travel accident, aviation, and directors & officers' liability. Duties include the preparation and compilation of underwriting data, applications, submissions and presentations. Support in the System's claims management processes, including notification of liability claims to the captive, reinsurers and insurers, and assist in the administration of non-liability claims (excluding workers compensation) within System deductibles. Maintain accurate and complete loss runs as required. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. A Brief Overview The Professionalism & Risk Management Coordinator supports operational functions of the Patient Advocacy Reporting System (PARS), Co-worker Observation Reporting System (CORS), and Corporate Risk Management programs. This position will interact with the Chairs of the Professionalism Committee, Chief Physician Executive, other executive leaders, Vanderbilt and physicians. What You Will Do Key PARS Program Responsibilities: Schedules annual intervention dates Schedules proposed meetings & creates appropriate agendas. As needed arrange for room reservation/locations, virtual meeting invites, send save the dates & invites, track & records attendees, distributes PARS folders and letters to recipients & messengers. Participates during the PARS/CORS annual visit Pulls egregious reports and distribute to appropriate parties Assists with PARS unnamed list Assists with PARS confirm MD List Assists with PARS/CORS uploads Keeps records of PARS/CORS messenger list provided by Center for Patient and Professional Advocacy (CPPA) along with communication to CPPA of who is not continuing as a messenger Key CORS Program Responsibilities: Retrieves reports from secure messages and sends reports to be reviewed and distributed accordingly Joins CORS committee during review of reports/folders (over e-mail/in person meetings) Notifies through excel document with Committee decision to CPPA Sends assigned reports/folders to messengers. Keeps record of new messengers and provides CPPA with e-mail addresses Other Corporate Risk Management Responsibilities: Support administration of the UH Sponsored Physician Program including responding to requests and queries, CRME compliance tracking and other documentation as required. Assist in the management of the System's commercial and captive insurance and reinsurance programs including but not limited to property damage/business interruption, automobile, general/medical professional liability including the System's captive reinsurance program, excess workers' compensation, cyber liability, business travel accident, aviation, and directors & officers' liability. Duties include the preparation and compilation of underwriting data, applications, submissions and presentations. Support in the System's claims management processes, including notification of liability claims to the captive, reinsurers and insurers, and assist in the administration of non-liability claims (excluding workers compensation) within System deductibles. Maintain accurate and complete loss runs as required. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Education High School Equivalent / GED (Required) Associate%27s Degree in Healthcare Administration or Business field (Preferred) Work Experience 2+ years administrative experience (Required) 2+ years Experienced working either in a Corporate Risk Management environment or at an insurance broker/consultant working on healthcare accounts (Preferred) Knowledge, Skills, & Abilities Demonstrated strong organizational, attention to detail and accuracy skill set ( proficiency) Computer skills, including Word, Excel and Power Point ( proficiency) Excellent written and verbal communication skills ( proficiency) Excellent interpersonal skills ( proficiency) Demonstrated ability to implement and monitor change ( proficiency) Strong organizational, interpersonal, oral and written communication skills to interact with all levels of the organization (Required proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10% Education High School Equivalent / GED (Required) Associate%27s Degree in Healthcare Administration or Business field (Preferred) Work Experience 2+ years administrative experience (Required) 2+ years Experienced working either in a Corporate Risk Management environment or at an insurance broker/consultant working on healthcare accounts (Preferred) Knowledge, Skills, & Abilities Demonstrated strong organizational, attention to detail and accuracy skill set ( proficiency) Computer skills, including Word, Excel and Power Point ( proficiency) Excellent written and verbal communication skills ( proficiency) Excellent interpersonal skills ( proficiency) Demonstrated ability to implement and monitor change ( proficiency) Strong organizational, interpersonal, oral and written communication skills to interact with all levels of the organization (Required proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10%

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