Head of Product

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    "location": "Boston, MA",
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    "timeType": "Full time",
    "startDate": "2026-06-11",
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    "jobDescription": "<h2></h2><h2>Job Description:</h2><p style=\"text-align:inherit\"></p><p><span style=\"color: #000000;\"><b><span style=\"font-size: medium;\">Note: Fidelity will not provide immigration sponsorship for this position.</span></b></span></p><p><span style=\"color: #000000;\"><span style=\"font-size: medium;\">We are changing the way individuals engage with their financial lives by delivering personalized, always-on guidance through a digital coaching experience. We are passionate about what we do and build products that tackle real-world financial complexity with simplicity, intelligence, and empathy.</span></span></p><br /><p><span style=\"color: #000000;\"><span style=\"font-size: medium;\">We are seeking a Head of Product (VP level) to lead the product organization for Fidelity’s Digital Coach within Fidelity Labs. Our team is building an AI-native financial coaching platform that helps customers plan, decide, and take action to improve their financial outcomes.</span></span></p><br /><p><span style=\"color: #000000;\"><span style=\"font-size: medium;\">As the Head of Product, you will define and drive the product vision, strategy, and execution for Digital Coach. You will lead a team of product leaders and managers, own key business outcomes, and partner cross-functionally to build and scale a category-defining experience at the intersection of financial services and AI.</span></span></p><br /><p><span style=\"color: #000000;\"><span style=\"font-size: medium;\">You will be responsible for a range of Product Leadership activities, including:</span></span></p><br /><ul><li><span style=\"color: #000000;\">Partner with Engineering, Design, Data Science, and business partners to deliver seamless, intelligent customer journeys</span></li><li><span style=\"color: #000000;\">Be comfortable operating as an individual contributor in a product management role in the early days</span></li><li><span style=\"color: #000000;\">Drive end-to-end product execution across a portfolio of capabilities including guidance, planning, and embedded action</span></li><li><span style=\"color: #000000;\">Lead and scale a high-performing product organization, including senior product managers and leaders</span></li><li><span style=\"color: #000000;\">Translate customer needs, behavioral insights, and market trends into clear product strategy and differentiated experiences</span></li><li><span style=\"color: #000000;\">Nurture key partner relationships across external Fidelity partners, technology and product organizations</span></li><li><span style=\"color: #000000;\">Ensure a deeply customer-centric and data-driven approach, continuously learning and iterating based on performance and feedback</span></li></ul><br /><p><span style=\"color: #000000;\"><b><span style=\"font-size: medium;\">The Expertise We’re Looking for and the Skills You Bring</span></b></span></p><br /><ul><li><span style=\"color: #000000;\">12 plus years of proven experience in product management, with significant senior leadership experience (Director/VP level)</span></li><li><span style=\"color: #000000;\">Proven track record of building and scaling consumer-facing digital products with measurable business impact</span></li><li><span style=\"color: #000000;\">Experience leading product organizations, including managing senior PMs and product leaders</span></li><li><span style=\"color: #000000;\">Solid understanding of financial services, FinTech, or financial planning ecosystems</span></li><li><span style=\"color: #000000;\">Experience building or scaling AI-driven, personalized, or advisory-based products strongly preferred</span></li><li><span style=\"color: #000000;\">Demonstrated ability to connect product strategy to business outcomes (growth, engagement, revenue, retention)</span></li><li><span style=\"color: #000000;\">Strong cross-functional leadership skills, with ability to influence Engineering, Data, Design, and executive partners</span></li><li><span style=\"color: #000000;\">Experience operating in ambiguous, fast paced environments with competing priorities</span></li><li><span style=\"color: #000000;\">Data-driven approach with experience in experimentation, metrics, and performance optimization</span></li><li><span style=\"color: #000000;\">Familiarity with platform thinking, APIs, and modern AI/ML capabilities</span></li><li><span style=\"color: #000000;\">Bachelor’s degree or higher (MBA or equivalent experience preferred)</span></li></ul><br /><p><span style=\"color: #000000;\"><b><span style=\"font-size: medium;\">The Team</span></b></span></p><p><span style=\"color: #000000;\"><span style=\"font-size: medium;\">We are Fidelity Labs, Fidelity Investments’ in-house FinTech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of financial services by creating innovative products that improve the financial well-being of our customers.</span></span></p><br /><p><span style=\"color: #000000;\"><span style=\"font-size: medium;\">Fidelity Labs combines the best aspects of a startup—speed, experimentation, and ambitious thinking—with the scale, resources, and reach of a leading financial institution. We provide a dynamic environment where teams can rapidly test ideas, iterate with customers, and scale impactful solutions into full-fledged businesses.</span></span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p>The base salary range for this position is $130,000-$264,000 per year.  <p style=\"text-align:left\">Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\">Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   </p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\">We offer a wide range of <a target=\"_blank\" href=\"https://jobs.fidelity.com/benefits/\">benefits</a> to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p></p><p></p><h2></h2><p style=\"text-align:inherit\"></p><h2>Certifications:</h2><h2></h2><p style=\"text-align:inherit\"></p><h2>Category:</h2><h2></h2>Product Management",
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