OPERATIONS MANAGER

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    "requisitionDescription": "<div><p><br></p><h1 style='margin-top:.05pt;margin-right:0in;margin-bottom:.65pt;margin-left:11.4pt;font-size:16px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><span style=\"color:#006C53;\">Position Summary</span></h1><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-right:4.7pt;margin-bottom:.0001pt;margin-left:5.2pt;text-align:justify;' id=\"isPasted\">The Operations Manager is responsible for the daily management of several parking facilities. This position delivers company, client and customer expectations by ensuring the facility is operating in accordance with company policy and client expectations. This person is also responsible for recruiting, scheduling, and managing the performance of the hourly workforce assigned to the facility.</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-right:4.7pt;margin-bottom:.0001pt;margin-left:5.2pt;text-align:justify;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;margin-top:.4pt;margin-right:0in;margin-bottom:.0001pt;margin-left:5.65pt;' id=\"isPasted\"><strong><span style=\"font-size:16px;color:#006C53;\">Essential Duties and Responsibilities</span></strong></p><ol style=\"margin-left: 55px ;\"><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 1.3pt; margin-right: 0in; margin-bottom: 0.0001pt; line-height: 98%;'><span style=\"font-size:16px;line-height:98%;\">Directs and manages all frontline associates, including supervisors, cashiers, valets, attendants, and custodians on a daily basis.</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 1.1pt; margin-right: 0in; margin-bottom: 0.0001pt; line-height: 98%;'><span style=\"font-size:16px;line-height:98%;\">Always maintains proper staffing levels to ensure customer service and operating standards are met through scheduling and managing on-call employees.</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 1pt; margin-right: 0in; margin-bottom: 0.0001pt;'><span style=\"font-size:16px;\">Directly&nbsp;oversees&nbsp;all&nbsp;day-to-day&nbsp;activities&nbsp;associated&nbsp;with&nbsp;opening,&nbsp;managing,&nbsp;and&nbsp;closing the&nbsp;facility.</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 1pt; margin-right: 5.7pt; margin-bottom: 0.0001pt; text-align: justify;'><span style=\"font-size:16px;\">Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account&nbsp;requests and&nbsp;concerns.</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 0.95pt; margin-right: 0in; margin-bottom: 0.0001pt; line-height: 98%;'><span style=\"font-size:16px;line-height:98%;\">Collects deposits and reports daily revenue on a consolidated basis and reviews cashier reports for accuracy and completeness daily.</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 1pt; margin-right: 0in; margin-bottom: 0.0001pt; line-height: 100%;'><span style=\"font-size:16px;line-height:100%;\">Ensures the facility is operating in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage, and internal audit scores. Ensures the facility&rsquo;s safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company&rsquo;s Safety Manual.</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 1pt; margin-right: 1pt; margin-bottom: 0.0001pt;'><span style=\"font-size:16px;\">Responsible&nbsp;for&nbsp;resolving&nbsp;those&nbsp;customer&nbsp;concerns&nbsp;that&nbsp;are&nbsp;escalated&nbsp;to&nbsp;his/her&nbsp;attention by the facility&rsquo;s front-line&nbsp;associates.</span></li><li><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Responsible for documenting Incident Forms and conducting incident investigations as directed by his/her Senior Operations Manager and/or the Corporate Office</span></li><li><span style=\"line-height:95%;font-size:16px;\">Responsible at all times for reviewing, understanding and acknowledging in writing when requested, the company provided policies and procedures that directly support completing my required work duties.</span></li></ol><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" style=\"margin-left: 6.6pt;border-collapse: collapse;border: none;width: 624px;\" id=\"isPasted\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid black; padding: 0in; height: 13.6pt; vertical-align: top;\"><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:5.5pt;text-indent:0in;font-size:15px;font-family:\"Times New Roman\",serif;line-height:  12.65pt;'><strong><span style=\"font-size:16px;color:#006C53;\">Non-Essential Duties and Responsibilities</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; padding: 0in; height: 43.65pt; vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:undefined;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">May&nbsp;be&nbsp;asked&nbsp;to&nbsp;fill&nbsp;in&nbsp;for&nbsp;front&nbsp;line&nbsp;associates&nbsp;during&nbsp;their&nbsp;absences.</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">May be asked to meet with the property&rsquo;s client contact on as needed&nbsp;basis.</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:16px;\">Other special projects as directed by the Senior Operations Manager.</span></li></ul></div></td></tr></tbody></table><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:.25pt;' id=\"isPasted\"><strong><span style=\"font-size:15px;\">&nbsp;</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-right:0in;margin-bottom:.6pt;margin-left:11.4pt;'><strong><span style=\"font-size:16px;color:#006C53;\">Minimum Job Qualifications</span></strong></p><ul style=\"list-style-type: disc;margin-left:31.200000000000003px;\" id=\"isPasted\"><li>Associate&rsquo;s degree or equivalent&nbsp;experience.</li><li>Minimum of two years&nbsp;of operational and leadership experience in the parking or related&nbsp;industry,&nbsp;including&nbsp;revenue&nbsp;control&nbsp;and&nbsp;reporting.</li><li>Established experience in Microsoft Office Products including Word, Excel, PowerPoint, and&nbsp;Outlook.</li><li>Excellent oral (including formal presentations) and written communications and comprehension skills&nbsp;are&nbsp;required.</li><li>A valid driver&rsquo;s license.</li></ul><p><br></p></div>\n",
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