Infrastructure and IT Specialist

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    "id": "90",
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    "location": {
      "city": "Yerevan",
      "state": "Yerevan"
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    "jobOpeningName": "Infrastructure and IT Specialist",
    "departmentLabel": "Engineering-DevOps",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Yerevan",
      "state": "Yerevan",
      "postalCode": "0002",
      "addressCountry": "Armenia"
    },
    "datePosted": "2026-04-09",
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    "description": "<p><span style=\"color: rgb(0, 0, 0)\"><span>Highway is a fintech company focused on building banking products. We have a highly motivated and skilled team with an excellent track record in finance and technology. By using the best technology and our expertise in finance and banking we have built FinTech solutions that allow our customers to embed financial services into their products. </span><span> </span></span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span>We are looking for a motivated Infrastructure &amp; IT Support Specialist to join our internal IT team. At Highway, you will play a critical role in maintaining on-premises and cloud environments that our teams need to build world-class software. This is not just \"desktop support\" role. You will dive deep into the technical layers of our infrastructure, gaining hands-on experience with the complex cloud-based services and hybrid systems that power a modern software house. </span><span> </span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif\"><br></span><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt\"><span style=\"font-weight: bold\"><span><span>Main</span><span> Responsibilities</span></span></span><span> </span></span><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt\"><br></span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\"><span>IT Support</span></span><span> </span><span> </span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Provide technical support to employees by troubleshooting hardware, software, and network issues.  </span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Install, configure, and maintain employee workstations, laptops, and peripheral devices.  </span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Manage user accounts, access rights, and permissions across company systems.  </span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Support onboarding and offboarding processes by preparing and configuring IT equipment.  </span> <br><span> </span></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\"><span>Infrastructure Management </span></span><span> </span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Maintain and monitor  IT infrastructure, including networks, servers, and systems.  </span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Assist in managing cloud services, backups, and system updates.  </span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Ensure the stability, performance, and security of IT systems.  </span> <br><span> </span></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\"><span>IT Operations </span></span><span> </span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Maintain IT inventory and asset management records.  </span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Document IT processes, configurations, and support procedures.  </span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Assist in implementing infrastructure improvements and IT best practices.  </span> <br><span> </span></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\"><span>Security &amp; Compliance </span></span><span> </span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Support the implementation of IT security policies and procedures.  </span><span> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span>Monitor systems for potential security risks and report vulnerabilities.  </span><span> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"color: rgb(0, 0, 0)\">Ensure proper access management and data protection practices</span><span><span style=\"color: rgb(0, 0, 0)\">. </span> </span></span><span> </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 14pt\"><span style=\"font-weight: bold\"><span>Qualifications</span></span><span> </span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 14pt\"><br></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">2–4 years of experience in IT support or infrastructure administration.   </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Experience with Linux, macOS, Windows and networking basics.  </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Familiarity with cloud platforms is a plus.   </span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Knowledge of IT security practices and access management.  </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt\"><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">What you bring</span></span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Excellent communication skills. Fluent in Armenian and English (both written and verbal).  </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Analytical Thinking: A methodical approach to troubleshooting and the ability to follow complex technical guides.  </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Adaptability: Eagerness to learn new technologies and environments in a fast-paced software development house.  </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Proactivity: Comfortable asking clarifying questions and suggesting improvements to existing workflows.  </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Reliability &amp; Escalation Ownership: Be the reliable point of contact for your assigned areas. You are responsible for knowing when to dive deeper and when to take the initiative to escalate, ensuring that no issue is left \"hanging\" or unresolved.  </span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">Working Hours and Terms</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Working Hours:</span> from 9:00 a.m. - 11:00 a.m. to 6:00 p.m. - 8:00 p.m. accordingly. </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Workdays</span>: Monday to Friday (5 working days). </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Hybrid Schedule</span>: 52 days per year, equivalent to one remote workday per week. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Employee Benefits</span> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We offer an inclusive and comprehensive benefits package designed to support your personal and professional well-being: </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Health Insurance </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Gym Package </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Performance Reviews </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Referral Bonuses </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Paid Time Off: 6–8 days of paid time-off per year. </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Training &amp; Development Programs </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Celebration Gifts </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Team Activities </span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">And Many More </span></li>\n</ul>\n<p><span> </span></p>",
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    "jobOpeningName": "Infrastructure and IT Specialist",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://highwaybaas.bamboohr.com/careers/90",
    "employmentStatusLabel": "Full-Time"
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