Home › Companies › Eehb Fa Us2 Oraclecloud Com Cx 2005 › Call Center Representative - Plymouth
Call Center Representative - Plymouth
Eehb Fa Us2 Oraclecloud Com Cx 2005 · Plymouth, MA, United States; Plymouth Industrial Park, Plymouth, MA, US · On Site · Active · $19–$21 / hour · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eehb Fa Us2 Oraclecloud Com Cx 2005 |
| Title | Call Center Representative - Plymouth |
| Normalized title | - |
| Department / team | Retail Other |
| Location | Plymouth, MA, United States |
| Work model | On Site |
| Employment type | - |
| Salary | $19–$21 / hour |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eehb Fa Us2 Oraclecloud Com Cx 2005. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Plymouth. | Open |
| Department jobs | Active postings in Retail Other. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eehb Fa Us2 Oraclecloud Com Cx 2005 |
| Source | 7cc96841-ae6c-45f3-9cd2-2ed83fc4ec98 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Location: This is an in-office role. Flexible among our offices in Brockton, Franklin, Lowell, and Plymouth.
Pay: $19–$21 per hour
As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We have a fantastic training program that will prepare and support you throughout your career with ongoing classes. Service incoming customer calls following established policies and procedures in an efficient and quality manner.
RESPONSIBILITIES
Handle a high volume of inbound and outbound customer calls professionally and courteously.
Listen to customer needs and provide clear, accurate information and solutions.
Process transactions correctly and confirm details with callers to ensure mutual understanding.
Resolve basic issues on the first call and escalate complex matters as needed.
Accurately document interactions and follow call scripts, quality standards, and company policies.
Use available resources and communication skills to prevent escalations.
Identify opportunities to grow customer relationships through referrals.
Complete all training requirements on time and suggest process improvements to CIC management.
Serve as a peer coach for new hires when qualified.
Report system issues promptly and maintain performance metrics (call quality, attendance, productivity).
Maintain a positive and patient attitude in all situations.
Perform other duties as assigned by CIC management.
QUALIFICATIONS
High School diploma required (4-year college degree or equivalent work experience preferred)
Basic understanding of banking or finance
Good communication, problem-solving, and organizational/time management skills required
Prior customer service experience preferred; prior sales experience a plus
Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award-winning Wellness program, and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities
At Rockland Trust, we believe that each relationship matters – and that
starts with our Call Center Representatives. We take pride in the care and
excellent service provided by our call center staff. We handle it all – from
loans to checking accounts, online banking and more – you will engage
customers in all areas of banking, as well as identify any financial needs
they may have. Variety is the spice of life, and we have it in spades!
As a Call Center Representative, you will have many opportunities to
provide exemplary service to our customers and colleagues, as well as support
our communities through outreach and volunteer work. We have a fantastic
training program that will prepare and support you throughout your career
with ongoing classes.
Qualifications
A Call
Center Representative I should have or exhibit the following characteristics
and qualifications:
-High School diploma required (4 year college degree or equivalent work
experience preferred)
-Basic understanding of banking or finance
- Good communication, problem solving, and organizational/time management
skills required
-Prior call center or customer service experience preferred. Prior sales experience a plus.
-Proficient computer skills, use of Microsoft Office, and ability to
navigate multiple systems without assistance.
-Excellent customer service skills
Our goal is to offer our colleagues the most generous benefits package
possible. We strive to provide colleagues with a comprehensive benefits
package and an environment that supports a healthy work-life balance.
Benefits include: Competitive compensation with performance incentive awards,
Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement,
LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for
graduate and undergraduate programs, an award winning Wellness program and
much more!
At Rockland Trust you'll find a respectful and inclusive environment where
everyone is given the chance to succeed. We are an equal opportunity employer
and all qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender
identity, marital status, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Full job record
| Job ID | cda1e28217fc0d0d4884d35ca03e251653a09f2b |
| Org ID | b0690c74-d7f7-421b-b9bc-591a4a78fa12 |
| Source ID | 7cc96841-ae6c-45f3-9cd2-2ed83fc4ec98 |
| Board ID | 7cc96841-ae6c-45f3-9cd2-2ed83fc4ec98 |
| Provider | oracle_hcm |
| Provider Job Key | 2611 |
| Title | Call Center Representative - Plymouth |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Plymouth, MA, United States; Plymouth Industrial Park, Plymouth, MA, US |
| Department | Retail Other |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Plymouth |
| Salary Raw | Description At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have. Location: This is an in-office role. Flexible among our offices in Brockton, Franklin, Lowell, and Plymouth. Pay: $19–$21 per hour As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We have a fantastic training program that will prepare and support you throughout your career with ongoing classes. Service incoming customer calls following established policies and procedures in an efficient and quality manner. RESPONSIBILITIES Handle a high volume of inbound and outbound customer calls professionally and courteously. Listen to customer needs and provide clear, accurate information and solutions. Process transactions correctly and confirm details with callers to ensure mutual understanding. Resolve basic issues on the first call and escalate complex matters as needed. Accurately document interactions and follow call scripts, quality standards, and company policies. Use available resources and communication skills to prevent escalations. Identify opportunities to grow customer relationships through referrals. Complete all training requirements on time and suggest process improvements to CIC management. Serve as a peer coach for new hires when qualified. Report system issues promptly and maintain performance metrics (call quality, attendance, productivity). Maintain a positive and patient attitude in all situations. Perform other duties as assigned by CIC management. QUALIFICATIONS High School diploma required (4-year college degree or equivalent work experience preferred) Basic understanding of banking or finance Good communication, problem-solving, and organizational/time management skills required Prior customer service experience preferred; prior sales experience a plus Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award-winning Wellness program, and much more! At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have. Variety is the spice of life, and we have it in spades! As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We have a fantastic training program that will prepare and support you throughout your career with ongoing classes. Qualifications A Call Center Representative I should have or exhibit the following characteristics and qualifications: -High School diploma required (4 year college degree or equivalent work experience preferred) -Basic understanding of banking or finance - Good communication, problem solving, and organizational/time management skills required -Prior call center or customer service experience preferred. Prior sales experience a plus. -Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance. -Excellent customer service skills Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more! At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
| Salary Min | 19 |
| Salary Max | 21 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://eehb.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2005/job/2611 |
| Apply URL | https://eehb.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2005/job/2611 |
| First Seen At | 2026-06-06 11:05:20Z |
| Last Seen At | 2026-06-06 11:05:20Z |
| Last Checked At | 2026-06-06 11:05:20Z |
| Last Changed At | 2026-06-06 11:05:20Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 20:05:59Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eehb.fa.us2.oraclecloud.com|cx_2005/date=2026-06-06/2026-06-06T11-05-06-761Z-3ceea1d693b8e5146d506d381fb17f8c9203ad87a1bec71a6b3169264d8e2cab.json |
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"ExternalDescriptionStr": "<p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">At Rockland Trust, we believe that each relationship matters – and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.</p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 1em 0px 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><strong style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Location: </strong>This is an in-office role.<strong style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"> </strong>Flexible among our offices in Brockton, Franklin, Lowell, and Plymouth.</p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 1em 0px 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><strong style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Pay:</strong> $19–$21 per hour</p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 1em 0px 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\">As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We have a fantastic training program that will prepare and support you throughout your career with ongoing classes. Service incoming customer calls following established policies and procedures in an efficient and quality manner.</p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 1em 0px 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><strong style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">RESPONSIBILITIES</strong></p><ul style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; list-style: outside disc; margin-bottom: 0px; margin-right: 0px; margin-top: 1em; orphans: 2; padding: 0px 0px 0px 1.3em; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Handle a high volume of inbound and outbound customer calls professionally and courteously.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Listen to customer needs and provide clear, accurate information and solutions.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Process transactions correctly and confirm details with callers to ensure mutual understanding.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Resolve basic issues on the first call and escalate complex matters as needed.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Accurately document interactions and follow call scripts, quality standards, and company policies.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Use available resources and communication skills to prevent escalations.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Identify opportunities to grow customer relationships through referrals.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Complete all training requirements on time and suggest process improvements to CIC management.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Serve as a peer coach for new hires when qualified.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Report system issues promptly and maintain performance metrics (call quality, attendance, productivity).</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Maintain a positive and patient attitude in all situations.</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Perform other duties as assigned by CIC management.</p></li></ul><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 1em 0px 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><strong style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">QUALIFICATIONS</strong></p><ul style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; list-style: outside disc; margin-bottom: 0px; margin-right: 0px; margin-top: 1em; orphans: 2; padding: 0px 0px 0px 1.3em; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">High School diploma required (4-year college degree or equivalent work experience preferred)</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Basic understanding of banking or finance</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Good communication, problem-solving, and organizational/time management skills required</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Prior customer service experience preferred; prior sales experience a plus</p></li><li style=\"border: 0px; font: inherit; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\"><p style=\"margin-left: 0px;\">Proficient computer skills, use of Microsoft Office, and ability to navigate multiple systems without assistance</p></li></ul><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 1em 0px 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award-winning Wellness program, and much more!</i></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 1em 0px 0px; orphans: 2; padding: 0px; scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.</i></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); border: 0px; color: rgb(0, 37, 148); font-family: "Open Sans", Arial, sans-serif; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 14.001px; font-stretch: inherit; font-style: normal; font-variant-alternates: inherit; font-variant-caps: normal; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-ligatures: normal; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; font-weight: 400; letter-spacing: normal; line-height: inherit; margin: 1em 0px 0px; orphans: 2; padding: 0px; scrollbar-color: rgba(49, 45, 42, 0.15) rgba(0, 0, 0, 0); scrollbar-width: thin; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; vertical-align: baseline; white-space: normal; widows: 2; word-spacing: 0px;\"><i style=\"border: 0px; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-language-override: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; scrollbar-width: thin; vertical-align: baseline;\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></p>",
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"ExternalQualificationsStr": "<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"363\" style=\"border-collapse:\n collapse;width:272pt;\"><tbody><tr height=\"546\" style=\"height:409.5pt;\">\n <td height=\"546\" class=\"xl65\" width=\"363\" style=\"height:409.5pt;width:272pt;\">A Call\n Center Representative I should have or exhibit the following characteristics\n and qualifications:<br/>\n <br/>\n <br/>\n <br/>\n -High School diploma required (4 year college degree or equivalent work\n experience preferred)<br/>\n <br/>\n -Basic understanding of banking or finance<br/>\n <br/>\n - Good communication, problem solving, and organizational/time management\n skills required<br/>\n <br/>\n -Prior call center or customer service experience preferred. Prior sales experience a plus.<br/>\n <br/>\n -Proficient computer skills, use of Microsoft Office, and ability to\n navigate multiple systems without assistance.<br/>\n <br/>\n <br/>\n <br/>\n -Excellent customer service skills <br/>\n <br/>\n <br/>\n <br/>\n Our goal is to offer our colleagues the most generous benefits package\n possible. We strive to provide colleagues with a comprehensive benefits\n package and an environment that supports a healthy work-life balance.\n Benefits include: Competitive compensation with performance incentive awards,\n Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement,\n LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for\n graduate and undergraduate programs, an award winning Wellness program and\n much more!<br/>\n <br/>\n <br/>\n <br/>\n At Rockland Trust you'll find a respectful and inclusive environment where\n everyone is given the chance to succeed. We are an equal opportunity employer\n and all qualified applicants will receive consideration for employment\n without regard to race, color, religion, sex, sexual orientation, gender\n identity, marital status, national origin, disability status, protected\n veteran status, or any other characteristic protected by law.<br/>\n <br/>\n <br/>\n <br/>\n Reasonable accommodations may be made to enable individuals with\n disabilities to perform the essential functions.<br/>\n <br/>\n </td></tr></tbody></table>",
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