Home › Companies › Pacificcoastcommunityresources › Benefits Administrator
Benefits Administrator
Pacificcoastcommunityresources · Port Coquitlam, BC, V3C 2R2 · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Pacificcoastcommunityresources |
| Title | Benefits Administrator |
| Normalized title | - |
| Department / team | - |
| Location | Port Coquitlam, BC, Canada |
| Work model | - |
| Employment type | Full Time |
| Salary | CAD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-04-17 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Pacificcoastcommunityresources. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Port Coquitlam. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Pacificcoastcommunityresources |
| Source | 1db0f690-2763-4606-b95f-0accd2c9986f |
| ATS provider | JazzHR / ApplyToJob |
Description
JOB SUMMARY:
The Benefits Administrator plays a pivotal role in the management and administration of the organization's total rewards and immigration compliance programs. This position is responsible for all aspects of employee benefits, pensions, and disability claims, while also ensuring full compliance for work permit holders and supporting permanent residency applications.
Acting as a critical liaison between HR, Payroll, and external providers, the Benefits Administrator ensures data integrity, provides expert advisory services, and contributes to strategic HR initiatives. To succeed in this detailed and fast-paced environment, the ideal candidate will be a highly analytical and proactive professional, adept at managing complex processes and leveraging data to support the organization's strategic goals.
REPORTS TO: Director of Human Resources
KEY DUTIES & RESPONSIBILITIES (includes but is not limited to):
Benefits, Pension & Disability Administration Administer the organization’s complete suite of benefit and pension plans, processing enrollments, changes, terminations, and remittances. Manage complex pension processes, including the collection of retroactive contributions, resolving enrollment discrepancies, and reconciling purchase of service invoices. Support the HR Business Partner in maintaining accurate records for all disability claims (LTD, WorkSafe BC), ensuring compliance with provider requirements. Partner with the Payroll department to ensure the accurate processing of all benefits deductions, pension contributions, and taxable benefits.
2. Immigration Compliance & Advisory Services Manage the end-to-end administration of the organization's immigration compliance program for work permit holders. Advise the recruiting team, hiring managers, and leadership on immigration-related policies and compliance requirements. Lead the employer-side process for supporting employee permanent residency applications (e.g., BC PNP, RNIP), including drafting support letters and serving as a designated company representative. Develop and implement streamlined checklists and workflows for onboarding work permit holders to enhance efficiency and mitigate risk. Maintain a compliant tracking system for all work permit holders, providing timely updates on expirations.
3. HR Policy, Compensation & Records Management Serve as the primary point of contact for employee and manager inquiries regarding the interpretation of HR policies and procedures as they relate to total compensation, benefits, and pension programs, and collective agreement provisions. Review and evaluate wage increase requests from managers to ensure strict compliance with collective agreement stipulations and validate proper upper-management approval. Prepare and issue employment offers, employment verification letters, and other official employee documentation. Review and approve all Records of Employment (ROEs) requests, serving as the primary point of contact for resolving complex inquiries with Service Canada. Maintain accurate, secure, and up-to-date employee benefit and pension records.
4. Strategic Initiatives, Reporting & Process Improvement Research and analyze emerging trends, market practices, and legislative changes in employee benefits, pensions, and immigration to inform strategic planning. Compile, analyze, and report on key HR metrics; responsible for the comprehensive HR data component of the annual corporate turnover report. Prepare and present well-researched recommendations for modifications to benefits, immigration procedures, and related HR policies and programs. Identify and implement opportunities to streamline HR processes, enhance data integrity, and improve the employee experience. QUALIFICATIONS AND SKILLS: Post-secondary certificate in Human Resources. CPHR designation is preferred. Minimum of three (3) years of recent, relevant experience in HR, with a dedicated focus on benefits administration, total rewards, and HRIS. Demonstrated, hands-on experience managing immigration files and ensuring compliance for work permit holders is required. Strong knowledge of relevant employment, immigration (IRCC), and benefits legislation. Advanced data analysis and reporting skills, with high proficiency in MS Excel. Experience with HRIS systems is essential. Exceptional attention to detail, organizational, and project management skills. Excellent communication and interpersonal skills, with a proven ability to explain complex information clearly and sensitively. High level of discretion, professionalism, and ability to maintain strict confidentiality. All successful applicants must pass a vulnerable sector Criminal Record Check applicable to Provincial guidelines. All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
What We Offer Competitive annual salary: $45,000 – $50,000, based on experience and qualifications.
Comprehensive extended health, dental, and vision coverage , including Employee and Family Assistance Program (EFAP) and employer-matched pension contributions.
On-the-job training and mentorship in benefits administration, HRIS systems, and immigration compliance within the community social services sector.
Career development opportunities , including support for professional growth and CPHR designation.
A collaborative and supportive HR team environment , where learning and continuous improvement are encouraged.
An inclusive workplace culture that values equity, diversity, and belonging in all we do.
At Pacific Coast , we recognize that strong HR foundations help build stronger services for the people we support. We are committed to fostering a workplace that values integrity, learning, and teamwork.
We welcome applications from Indigenous peoples, racialized individuals, persons with disabilities, members of gender and sexually diverse communities, and others with intersectional identities.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#RECPCCRI2024
Full job record
| Job ID | cd6069fae1e1a41a38341c0f009aa3bbdd9a15b2 |
| Org ID | 37e9a88f-aa31-4a3f-837d-fae915d9b7a8 |
| Source ID | 1db0f690-2763-4606-b95f-0accd2c9986f |
| Board ID | 1db0f690-2763-4606-b95f-0accd2c9986f |
| Provider | jazzhr |
| Provider Job Key | PmOdHNIDyA |
| Title | Benefits Administrator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Port Coquitlam, BC, V3C 2R2 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | Canada |
| Region | BC |
| City | Port Coquitlam |
| Salary Raw | CAD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://pacificcoastcommunityresources.applytojob.com/apply/PmOdHNIDyA/Benefits-Administrator |
| Apply URL | https://pacificcoastcommunityresources.applytojob.com/apply/PmOdHNIDyA/Benefits-Administrator |
| First Seen At | 2026-05-30 05:43:20Z |
| Last Seen At | 2026-06-06 19:34:21Z |
| Last Checked At | 2026-06-06 19:34:21Z |
| Last Changed At | 2026-05-30 05:43:20Z |
| Inactive At | — |
| Source Posted At | 2026-04-17 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=pacificcoastcommunityresources/date=2026-06-06/2026-06-06T19-34-18-504Z-64ccfff47be99568edcfed9469cb08a84a27765dd7b3fb65598e4231c516e750.json |
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"description_html": "<p><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#000000;\">JOB SUMMARY:</span></span></b> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#000000;\">The Benefits Administrator plays a pivotal role in the management and administration of the organization's total rewards and immigration compliance programs. This position is responsible for all aspects of employee benefits, pensions, and disability claims, while also ensuring full compliance for work permit holders and supporting permanent residency applications.</span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#000000;\">Acting as a critical liaison between HR, Payroll, and external providers, the Benefits Administrator ensures data integrity, provides expert advisory services, and contributes to strategic HR initiatives. To succeed in this detailed and fast-paced environment, the ideal candidate will be a highly analytical and proactive professional, adept at managing complex processes and leveraging data to support the organization's strategic goals.</span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><b><span lang=\"en-us\" style=\"font-family:'Segoe UI Light', sans-serif;\">REPORTS TO:</span></b><span lang=\"en-us\" style=\"font-family:'Segoe UI Light', sans-serif;\"> <b>Director of Human Resources</b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><b><span lang=\"en-us\" style=\"font-family:'Segoe UI Light', sans-serif;\">KEY DUTIES & RESPONSIBILITIES <i>(includes but is not limited to):</i> </span></b></span></span></p><ol><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#0f1115;\">Benefits, Pension & Disability Administration</span></span></b></span></span></span></span></li></ol><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Administer the organization’s complete suite of benefit and pension plans, processing enrollments, changes, terminations, and remittances.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Manage complex pension processes, including the collection of retroactive contributions, resolving enrollment discrepancies, and reconciling purchase of service invoices.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Support the HR Business Partner in maintaining accurate records for all disability claims (LTD, WorkSafe BC), ensuring compliance with provider requirements.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Partner with the Payroll department to ensure the accurate processing of all benefits deductions, pension contributions, and taxable benefits.</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#0f1115;\">2. Immigration Compliance & Advisory Services</span></span></b></span></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Manage the end-to-end administration of the organization's immigration compliance program for work permit holders.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Advise the recruiting team, hiring managers, and leadership on immigration-related policies and compliance requirements.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Lead the employer-side process for supporting employee permanent residency applications (e.g., BC PNP, RNIP), including drafting support letters and serving as a designated company representative.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Develop and implement streamlined checklists and workflows for onboarding work permit holders to enhance efficiency and mitigate risk.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Maintain a compliant tracking system for all work permit holders, providing timely updates on expirations.</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#0f1115;\">3. HR Policy, Compensation & Records Management</span></span></b></span></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Serve as the primary point of contact for employee and manager inquiries regarding the interpretation of HR policies and procedures as they relate to total compensation, benefits, and pension programs, and collective agreement provisions.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Review and evaluate wage increase requests from managers to ensure strict compliance with collective agreement stipulations and validate proper upper-management approval.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Prepare and issue employment offers, employment verification letters, and other official employee documentation.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Review and approve all Records of Employment (ROEs) requests, serving as the primary point of contact for resolving complex inquiries with Service Canada.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Maintain accurate, secure, and up-to-date employee benefit and pension records.</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#000000;\"> 4. Strategic Initiatives, Reporting & Process Improvement</span></span></b></span></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Research and analyze emerging trends, market practices, and legislative changes in employee benefits, pensions, and immigration to inform strategic planning.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Compile, analyze, and report on key HR metrics; responsible for the comprehensive HR data component of the annual corporate turnover report.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Prepare and present well-researched recommendations for modifications to benefits, immigration procedures, and related HR policies and programs.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Identify and implement opportunities to streamline HR processes, enhance data integrity, and improve the employee experience.</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#0f1115;\">QUALIFICATIONS AND SKILLS:</span></span></b></span></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Post-secondary certificate in Human Resources.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">CPHR designation is preferred.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Minimum of three (3) years of recent, relevant experience in HR, with a dedicated focus on benefits administration, total rewards, and HRIS.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Demonstrated, hands-on experience managing immigration files and ensuring compliance for work permit holders is required.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Strong knowledge of relevant employment, immigration (IRCC), and benefits legislation.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Advanced data analysis and reporting skills, with high proficiency in MS Excel. Experience with HRIS systems is essential.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Exceptional attention to detail, organizational, and project management skills.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Excellent communication and interpersonal skills, with a proven ability to explain complex information clearly and sensitively.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">High level of discretion, professionalism, and ability to maintain strict confidentiality.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">All successful applicants must pass a vulnerable sector Criminal Record Check applicable to Provincial guidelines.</span></span></span></span></span></span></span></li></ul><p><span lang=\"en-us\" style=\"font-size:11pt;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.</span></span></p><h3>What We Offer</h3><ul><li><p><strong>Competitive annual salary:</strong> $45,000 – $50,000, based on experience and qualifications.</p></li><li><p><strong>Comprehensive extended health, dental, and vision coverage</strong>, including Employee and Family Assistance Program (EFAP) and employer-matched pension contributions.</p></li><li><p><strong>On-the-job training and mentorship</strong> in benefits administration, HRIS systems, and immigration compliance within the community social services sector.</p></li><li><p><strong>Career development opportunities</strong>, including support for professional growth and CPHR designation.</p></li><li><p><strong>A collaborative and supportive HR team environment</strong>, where learning and continuous improvement are encouraged.</p></li><li><p><strong>An inclusive workplace culture</strong> that values equity, diversity, and belonging in all we do.</p></li></ul><p>At <strong>Pacific Coast</strong>, we recognize that strong HR foundations help build stronger services for the people we support. We are committed to fostering a workplace that values integrity, learning, and teamwork.</p><p>We welcome applications from Indigenous peoples, racialized individuals, persons with disabilities, members of gender and sexually diverse communities, and others with intersectional identities.</p><p>We thank all applicants for their interest; however, only those selected for an interview will be contacted.<br><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">#RECPCCRI2024</span></span></p>",
"description_text": "JOB SUMMARY:\n The Benefits Administrator plays a pivotal role in the management and administration of the organization's total rewards and immigration compliance programs. This position is responsible for all aspects of employee benefits, pensions, and disability claims, while also ensuring full compliance for work permit holders and supporting permanent residency applications.\n Acting as a critical liaison between HR, Payroll, and external providers, the Benefits Administrator ensures data integrity, provides expert advisory services, and contributes to strategic HR initiatives. To succeed in this detailed and fast-paced environment, the ideal candidate will be a highly analytical and proactive professional, adept at managing complex processes and leveraging data to support the organization's strategic goals.\n REPORTS TO: Director of Human Resources\n KEY DUTIES & RESPONSIBILITIES (includes but is not limited to):\n Benefits, Pension & Disability Administration\n Administer the organization’s complete suite of benefit and pension plans, processing enrollments, changes, terminations, and remittances.\n Manage complex pension processes, including the collection of retroactive contributions, resolving enrollment discrepancies, and reconciling purchase of service invoices.\n Support the HR Business Partner in maintaining accurate records for all disability claims (LTD, WorkSafe BC), ensuring compliance with provider requirements.\n Partner with the Payroll department to ensure the accurate processing of all benefits deductions, pension contributions, and taxable benefits.\n 2. Immigration Compliance & Advisory Services Manage the end-to-end administration of the organization's immigration compliance program for work permit holders.\n Advise the recruiting team, hiring managers, and leadership on immigration-related policies and compliance requirements.\n Lead the employer-side process for supporting employee permanent residency applications (e.g., BC PNP, RNIP), including drafting support letters and serving as a designated company representative.\n Develop and implement streamlined checklists and workflows for onboarding work permit holders to enhance efficiency and mitigate risk.\n Maintain a compliant tracking system for all work permit holders, providing timely updates on expirations.\n 3. HR Policy, Compensation & Records Management Serve as the primary point of contact for employee and manager inquiries regarding the interpretation of HR policies and procedures as they relate to total compensation, benefits, and pension programs, and collective agreement provisions.\n Review and evaluate wage increase requests from managers to ensure strict compliance with collective agreement stipulations and validate proper upper-management approval.\n Prepare and issue employment offers, employment verification letters, and other official employee documentation.\n Review and approve all Records of Employment (ROEs) requests, serving as the primary point of contact for resolving complex inquiries with Service Canada.\n Maintain accurate, secure, and up-to-date employee benefit and pension records.\n 4. Strategic Initiatives, Reporting & Process Improvement Research and analyze emerging trends, market practices, and legislative changes in employee benefits, pensions, and immigration to inform strategic planning.\n Compile, analyze, and report on key HR metrics; responsible for the comprehensive HR data component of the annual corporate turnover report.\n Prepare and present well-researched recommendations for modifications to benefits, immigration procedures, and related HR policies and programs.\n Identify and implement opportunities to streamline HR processes, enhance data integrity, and improve the employee experience.\n QUALIFICATIONS AND SKILLS: Post-secondary certificate in Human Resources.\n CPHR designation is preferred.\n Minimum of three (3) years of recent, relevant experience in HR, with a dedicated focus on benefits administration, total rewards, and HRIS.\n Demonstrated, hands-on experience managing immigration files and ensuring compliance for work permit holders is required.\n Strong knowledge of relevant employment, immigration (IRCC), and benefits legislation.\n Advanced data analysis and reporting skills, with high proficiency in MS Excel. Experience with HRIS systems is essential.\n Exceptional attention to detail, organizational, and project management skills.\n Excellent communication and interpersonal skills, with a proven ability to explain complex information clearly and sensitively.\n High level of discretion, professionalism, and ability to maintain strict confidentiality.\n All successful applicants must pass a vulnerable sector Criminal Record Check applicable to Provincial guidelines.\n All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.\n What We Offer\n Competitive annual salary: $45,000 – $50,000, based on experience and qualifications.\n Comprehensive extended health, dental, and vision coverage , including Employee and Family Assistance Program (EFAP) and employer-matched pension contributions.\n On-the-job training and mentorship in benefits administration, HRIS systems, and immigration compliance within the community social services sector.\n Career development opportunities , including support for professional growth and CPHR designation.\n A collaborative and supportive HR team environment , where learning and continuous improvement are encouraged.\n An inclusive workplace culture that values equity, diversity, and belonging in all we do.\n At Pacific Coast , we recognize that strong HR foundations help build stronger services for the people we support. We are committed to fostering a workplace that values integrity, learning, and teamwork.\n We welcome applications from Indigenous peoples, racialized individuals, persons with disabilities, members of gender and sexually diverse communities, and others with intersectional identities.\n We thank all applicants for their interest; however, only those selected for an interview will be contacted.\n #RECPCCRI2024",
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"datePosted": "2026-04-17",
"description": "<p><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#000000;\">JOB SUMMARY:</span></span></b> </span></span></span><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#000000;\">The Benefits Administrator plays a pivotal role in the management and administration of the organization's total rewards and immigration compliance programs. This position is responsible for all aspects of employee benefits, pensions, and disability claims, while also ensuring full compliance for work permit holders and supporting permanent residency applications.</span></span></span></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#000000;\">Acting as a critical liaison between HR, Payroll, and external providers, the Benefits Administrator ensures data integrity, provides expert advisory services, and contributes to strategic HR initiatives. To succeed in this detailed and fast-paced environment, the ideal candidate will be a highly analytical and proactive professional, adept at managing complex processes and leveraging data to support the organization's strategic goals.</span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><b><span lang=\"en-us\" style=\"font-family:'Segoe UI Light', sans-serif;\">REPORTS TO:</span></b><span lang=\"en-us\" style=\"font-family:'Segoe UI Light', sans-serif;\"> <b>Director of Human Resources</b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Roboto;\"><b><span lang=\"en-us\" style=\"font-family:'Segoe UI Light', sans-serif;\">KEY DUTIES & RESPONSIBILITIES <i>(includes but is not limited to):</i> </span></b></span></span></p><ol><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#0f1115;\">Benefits, Pension & Disability Administration</span></span></b></span></span></span></span></li></ol><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Administer the organization’s complete suite of benefit and pension plans, processing enrollments, changes, terminations, and remittances.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Manage complex pension processes, including the collection of retroactive contributions, resolving enrollment discrepancies, and reconciling purchase of service invoices.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Support the HR Business Partner in maintaining accurate records for all disability claims (LTD, WorkSafe BC), ensuring compliance with provider requirements.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Partner with the Payroll department to ensure the accurate processing of all benefits deductions, pension contributions, and taxable benefits.</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#0f1115;\">2. Immigration Compliance & Advisory Services</span></span></b></span></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Manage the end-to-end administration of the organization's immigration compliance program for work permit holders.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Advise the recruiting team, hiring managers, and leadership on immigration-related policies and compliance requirements.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Lead the employer-side process for supporting employee permanent residency applications (e.g., BC PNP, RNIP), including drafting support letters and serving as a designated company representative.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Develop and implement streamlined checklists and workflows for onboarding work permit holders to enhance efficiency and mitigate risk.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Maintain a compliant tracking system for all work permit holders, providing timely updates on expirations.</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#0f1115;\">3. HR Policy, Compensation & Records Management</span></span></b></span></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Serve as the primary point of contact for employee and manager inquiries regarding the interpretation of HR policies and procedures as they relate to total compensation, benefits, and pension programs, and collective agreement provisions.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Review and evaluate wage increase requests from managers to ensure strict compliance with collective agreement stipulations and validate proper upper-management approval.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Prepare and issue employment offers, employment verification letters, and other official employee documentation.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Review and approve all Records of Employment (ROEs) requests, serving as the primary point of contact for resolving complex inquiries with Service Canada.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Maintain accurate, secure, and up-to-date employee benefit and pension records.</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#000000;\"> 4. Strategic Initiatives, Reporting & Process Improvement</span></span></b></span></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Research and analyze emerging trends, market practices, and legislative changes in employee benefits, pensions, and immigration to inform strategic planning.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Compile, analyze, and report on key HR metrics; responsible for the comprehensive HR data component of the annual corporate turnover report.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Prepare and present well-researched recommendations for modifications to benefits, immigration procedures, and related HR policies and programs.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Identify and implement opportunities to streamline HR processes, enhance data integrity, and improve the employee experience.</span></span></span></span></span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span><span style=\"font-family:Roboto;\"><b><span style=\"font-family:'Segoe UI Light', sans-serif;\"><span style=\"color:#0f1115;\">QUALIFICATIONS AND SKILLS:</span></span></b></span></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Post-secondary certificate in Human Resources.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">CPHR designation is preferred.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Minimum of three (3) years of recent, relevant experience in HR, with a dedicated focus on benefits administration, total rewards, and HRIS.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Demonstrated, hands-on experience managing immigration files and ensuring compliance for work permit holders is required.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Strong knowledge of relevant employment, immigration (IRCC), and benefits legislation.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Advanced data analysis and reporting skills, with high proficiency in MS Excel. Experience with HRIS systems is essential.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Exceptional attention to detail, organizational, and project management skills.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">Excellent communication and interpersonal skills, with a proven ability to explain complex information clearly and sensitively.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">High level of discretion, professionalism, and ability to maintain strict confidentiality.</span></span></span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#0f1115;\"><span><span><span style=\"font-family:Roboto;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">All successful applicants must pass a vulnerable sector Criminal Record Check applicable to Provincial guidelines.</span></span></span></span></span></span></span></li></ul><p><span lang=\"en-us\" style=\"font-size:11pt;\"><span style=\"font-family:'Segoe UI Light', sans-serif;\">All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.</span></span></p><h3>What We Offer</h3><ul><li><p><strong>Competitive annual salary:</strong> $45,000 – $50,000, based on experience and qualifications.</p></li><li><p><strong>Comprehensive extended health, dental, and vision coverage</strong>, including Employee and Family Assistance Program (EFAP) and employer-matched pension contributions.</p></li><li><p><strong>On-the-job training and mentorship</strong> in benefits administration, HRIS systems, and immigration compliance within the community social services sector.</p></li><li><p><strong>Career development opportunities</strong>, including support for professional growth and CPHR designation.</p></li><li><p><strong>A collaborative and supportive HR team environment</strong>, where learning and continuous improvement are encouraged.</p></li><li><p><strong>An inclusive workplace culture</strong> that values equity, diversity, and belonging in all we do.</p></li></ul><p>At <strong>Pacific Coast</strong>, we recognize that strong HR foundations help build stronger services for the people we support. We are committed to fostering a workplace that values integrity, learning, and teamwork.</p><p>We welcome applications from Indigenous peoples, racialized individuals, persons with disabilities, members of gender and sexually diverse communities, and others with intersectional identities.</p><p>We thank all applicants for their interest; however, only those selected for an interview will be contacted.<br><br><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">#RECPCCRI2024</span></span></p>",
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