Director of Delivery Governance

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    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Orion180 is seeking a </span><i><b><strong style=\"font-style:italic;white-space:pre-wrap;\">Director of Delivery Governance</strong></b></i><span style=\"white-space:pre-wrap;\"> to build and lead the governance function that ensures delivery quality, vendor accountability, and process standards across the Innovation and Technology organization. </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">This role owns SDLC standards, vendor performance management, ITGC controls, documentation strategy, and capability development. The Director manages both onshore governance staff and dedicated governance resources, and is accountable for ensuring both strategic delivery partners meet contractual SLAs and quality expectations. This position reports directly to the VP of Innovation &amp; Technology. This is a hands-on leadership role in a fast-moving environment. We value leaders who lead from the front - setting direction while staying close to the details. You’ll build frameworks, coach teams, and contribute directly alongside the people you lead.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">WHAT YOU’LL DO:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Vendor Governance:</strong></b><span style=\"white-space:pre-wrap;\"> Establish and manage the vendor governance framework for both strategic delivery partners. Define SLAs, publish scorecards, conduct monthly operational reviews, and manage escalations. Ensure contractual obligations are met.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">SDLC Standards: </strong></b><span style=\"white-space:pre-wrap;\">Define and maintain the software development lifecycle standards, including the 9-stage project delivery flow, Definition of Ready, Definition of Done, and release readiness criteria. Make sure all streams and vendors follow the same process.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">ITGC Controls:</strong></b><span style=\"white-space:pre-wrap;\"> Own the IT General Controls framework. Ensure SOC 2 evidence collection is operational, access management policies are enforced, and change management controls are documented and auditable.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Documentation Strategy: </strong></b><span style=\"white-space:pre-wrap;\">Lead the documentation sprint to capture the institutional knowledge documentation and transfer programs. Manage the Technical Writer and vendor documentation resources. Establish the knowledge capture gate for employee exits.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Delivery Metrics: </strong></b><span style=\"white-space:pre-wrap;\">Build delivery performance dashboards with governance team members. Track sprint velocity, deployment success rates, defect escape rates, and vendor performance metrics. </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Capability Development:</strong></b><span style=\"white-space:pre-wrap;\"> Oversee onboarding programs, communities of practice, and capability development for both internal and partner resources through the vendor Training &amp; Onboarding Lead.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Planview/ADO Governance: </strong></b><span style=\"white-space:pre-wrap;\">Define the integration governance rules between Planview and Azure DevOps. Ensure work item traceability, status mapping, and reporting integrity across both systems.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"white-space:pre-wrap;\">Process Improvement: </strong></b><span style=\"white-space:pre-wrap;\">Continuously evaluate and improve delivery processes based on retrospective findings, metrics trends, and industry best practices.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">WHAT WE’RE LOOKING FOR:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Education: </strong></b><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Bachelor’s degree in Business, Computer Science, Information Systems, or related field. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Experience:</strong></b><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\"> Minimum 7+ years in delivery management, governance, or PMO leadership roles within technology organizations. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">5+ years managing vendor relationships in outsourced or strategic partnership models, including SLA definition and scorecard management. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Strong experience with SDLC governance, ITGC controls, and SOC 2 compliance requirements. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Experience building delivery metrics programs and performance dashboards. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Proven ability to establish process standards and drive adoption across multiple teams and vendors.</span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Strong understanding of Agile delivery frameworks (Scrum, SAFe, Kanban) and project management methodologies. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Experience with Planview, Azure DevOps, or similar portfolio and project management tools. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Insurance or financial services industry experience preferred. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Excellent communication and stakeholder management skills at all organizational levels. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">PMP, SAFe, or ITIL certifications preferred. </span></li><li style=\"color:rgb(0,0,0);--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">Demonstrated player/coach leadership style - you set the strategy AND roll up your sleeves to execute. You’re comfortable building the first version of a process, template, or deliverable yourself rather than waiting for your team to be in place.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">WHAT’S IN IT FOR YOU:</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Join Our Team &amp; Make an Impact! </strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\">At Orion180, we don’t just meet expectations, we exceed them. If you’re ready to take your career to the next level and be part of a growing, forward-thinking company, apply today!</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">Dynamic Environment: </span><span style=\"font-size:11pt;white-space:pre-wrap;\">On-site role with a fast-paced and collaborative team culture</span><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">. Results-driven office where your contributions make a real impact.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">Compensation: Competitive base pay and performance bonuses.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">Career Growth: M</span><span style=\"font-size:11pt;white-space:pre-wrap;\">entorship, growth tracks, and </span><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">professional development.</span></li><li style=\"font-size:11pt;--listitem-marker-color:black;--listitem-marker-background-color:white;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more!</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">ACTION Required:  </strong></b><span style=\"white-space:pre-wrap;\">As part of our hiring process, we ask applicants to complete a brief assessment designed to provide insight into work style preferences and alignment with the role and our team. The assessment takes approximately </span><b><strong style=\"white-space:pre-wrap;\">20 minutes</strong></b><span style=\"white-space:pre-wrap;\"> and request that you complete this prior to your scheduled screening time of your choice. You can access the assessment here:  </span><a href=\"https://app.traits.com/survey/8918e3fd-5c1d-433a-9c18-79e37996f4f2\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"white-space:pre-wrap;\">TRAITS Assessment</span></a></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"background-color:white;font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\">The office environment is fast-paced and collaborative.</span><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp; </span><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\">An employee must be willing and able to work their regularly assigned work schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"background-color:white;font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (&lt;25 lbs); and using standard office equipment such as computers, printers, and phones.  In addition, there is an occasional need to bend, twist, or squat down to open/close cabinets and reach for files or other standard office-type objects.&nbsp;</span><span style=\"background-color:white;font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">Reasonable accommodations are available for qualified individuals with disabilities during the application process.  Applicants who need accommodations may email </span><a href=\"mailto:[email protected]\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"background-color:white;font-size:11pt;white-space:pre-wrap;\">[email protected]</span></a><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\"> to request assistance. </span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">At Orion180, we don’t just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry. </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">O</span><span style=\"white-space:pre-wrap;\">rion180 is proud to call three vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment, keeping us closely connected to innovation and growth. Our Draper, Utah, location, nestled in the heart of the Salt Lake Valley, connects us to a rapidly growing tech ecosystem and provides access to the outdoor lifestyle and natural beauty the region is known for.</span></p>"
    },
    "workLocations": [
      "Irving, TX",
      "Melbourne, FL"
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