Customer Service Representative

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  "active_status": "active"
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  "location": {
    "raw": "Phoenix, AZ, 85029",
    "city": "Phoenix",
    "region": "AZ",
    "country": "United States",
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    "confidence": 0.9
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  "inferred_at": "2026-06-06T20:34:07.746Z",
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    "location": {
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      "city": "Phoenix",
      "region": "AZ",
      "country": "United States",
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  "remote_policy": "hybrid",
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{
  "detail": {
    "url": "https://chadwellsupply.applytojob.com/apply/jobs/details/KzQZdlhV7f?&",
    "heading": "Customer Service Representative",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://chadwellsupply.applytojob.com/apply/KzQZdlhV7f/Customer-Service-Representative",
    "description_html": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">We are proud to have been named the <strong>National Apartment Association's 2025 Top Employer in the Supplier Category.</strong> </span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b><u>Benefits that drive themselves</u></b></span></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Competitive Pay of $18 / hour!</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Full Time, Monday-Friday, 9am-6pm (during Daylight Savings, the shift will be adjusted to 10am-7pm)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends! </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee discount program!</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Named Top Companies USA for 5 consecutive years since 2022!</span></span></span></li></ul><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><u><strong>Overview</strong></u></span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry. We have 29 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Customer Service Representative! The Customer Service Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b><u>What you will need</u></b></span></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Be a minimum of 18 years of age.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Be familiar with the use of Microsoft Outlook, Excel and SalesPad.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Be able to perform data entry in a computer and extract information on orders and accounts.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Have strong process analysis and improvement skills.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Have ability to multi-task with frequent interruptions.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High School Diploma or equivalent education required; some college recommended.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Average computer literacy and experience required.</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b><u>How you will make an Impact</u></b></span></span></span></p><div style=\"margin-bottom:11px;\"><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Be able to process stock orders, quotes, and returns accurately.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Work quickly to provide substitutes for items placed on backorder if requested.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Be able to process Credit Card Authorizations on open orders.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Be able to answer the phone with a clear friendly tone.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Acknowledge and answer all emails as they arrive.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Participate in Lunch and Learns and all other product knowledge opportunities.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Remain logged into queues during business hours.</span></span></span></span></li></ul><div style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">#INDCS</span></span></span></span></div></div>",
    "description_text": "Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.\n We are proud to have been named the  National Apartment Association's 2025 Top Employer in the Supplier Category.\n Benefits that drive themselves\n Competitive Pay of $18 / hour!\n Full Time, Monday-Friday, 9am-6pm (during Daylight Savings, the shift will be adjusted to 10am-7pm)\n Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!\n We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!\n Employee discount program!\n Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.\n Named Top Companies USA for 5 consecutive years since 2022!\n Overview\n Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry. We have 29 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Customer Service Representative! The Customer Service Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls.\n What you will need\n Be a minimum of 18 years of age.\n Be familiar with the use of Microsoft Outlook, Excel and SalesPad.\n Be able to perform data entry in a computer and extract information on orders and accounts.\n Have strong process analysis and improvement skills.\n Have ability to multi-task with frequent interruptions.\n Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment.\n High School Diploma or equivalent education required; some college recommended.\n Average computer literacy and experience required.\n How you will make an Impact\n Be able to process stock orders, quotes, and returns accurately.\n Work quickly to provide substitutes for items placed on backorder if requested.\n Be able to process Credit Card Authorizations on open orders.\n Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.\n Be able to answer the phone with a clear friendly tone.\n Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.\n Acknowledge and answer all emails as they arrive.\n Participate in Lunch and Learns and all other product knowledge opportunities.\n Remain logged into queues during business hours.\n #INDCS",
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      "url": "https://chadwellsupply.applytojob.com/apply/KzQZdlhV7f/Customer-Service-Representative",
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      "title": "Customer Service Representative",
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      "datePosted": "2026-06-05",
      "description": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">We are proud to have been named the <strong>National Apartment Association's 2025 Top Employer in the Supplier Category.</strong> </span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b><u>Benefits that drive themselves</u></b></span></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Competitive Pay of $18 / hour!</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Full Time, Monday-Friday, 9am-6pm (during Daylight Savings, the shift will be adjusted to 10am-7pm)</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends! </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee discount program!</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country. </span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:115%;\">Named Top Companies USA for 5 consecutive years since 2022!</span></span></span></li></ul><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><u><strong>Overview</strong></u></span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry. We have 29 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Customer Service Representative! The Customer Service Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls.</span></span></p><p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b><u>What you will need</u></b></span></span></span></p><ul><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Be a minimum of 18 years of age.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Be familiar with the use of Microsoft Outlook, Excel and SalesPad.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Be able to perform data entry in a computer and extract information on orders and accounts.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Have strong process analysis and improvement skills.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Have ability to multi-task with frequent interruptions.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">High School Diploma or equivalent education required; some college recommended.</span></span></li><li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Average computer literacy and experience required.</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b><u>How you will make an Impact</u></b></span></span></span></p><div style=\"margin-bottom:11px;\"><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Be able to process stock orders, quotes, and returns accurately.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Work quickly to provide substitutes for items placed on backorder if requested.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Be able to process Credit Card Authorizations on open orders.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Be able to answer the phone with a clear friendly tone.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Acknowledge and answer all emails as they arrive.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Participate in Lunch and Learns and all other product knowledge opportunities.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Remain logged into queues during business hours.</span></span></span></span></li></ul><div style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">#INDCS</span></span></span></span></div></div>",
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