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Case Manager_FT-Perm
Loftcs · Toronto, ON · On Site · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Loftcs |
| Title | Case Manager_FT-Perm |
| Normalized title | - |
| Department / team | - |
| Location | Toronto, ON, Canada |
| Work model | On Site |
| Employment type | Full Time |
| Salary | CAD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-06-16 / 2026-06-17 |
| Changed / last seen | 2026-06-17 / 2026-06-21 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Loftcs. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Toronto. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Loftcs |
| Source | 0d4c60fe-106e-4df7-b25a-d9875f0d7c90 |
| ATS provider | JazzHR / ApplyToJob |
Description
Title of Job: Case Manager
Date: June 16, 2026
Closing Date: July 2, 2026
Location: Toronto, ON - TAY Co-ops and Supportive Housing
Compensation: $57,007 - $71,647 Annually Prorated
Work Type: Onsite
Job ID: 10850020
Existing or New Position: Existing
Job Summary:
As a Case Manager you will work independently or be part of a team that co-ordinates a support network and links clients living with mental illnesses, addictions and physical health issues. The position attempts to empower the client, thereby increasing their independence, dignity and selfrespect in a safe and secure environment. Direct service and support will be provided to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.
TAY (Transitional Aged Youth) Co-ops and Supportive Housing provides support to youth facing serious mental health challenges, who might also experience substance use challenges and/or homelessness. This program provides a range of supportive housing options across the city of Toronto Region either within LOFT owned houses or through head lease arrangements with private landlords. Each house is shared and comes fully furnished and with support services attached.
TAY Co-ops and Supportive Housing follows a client-centered approach and the psychosocial rehabilitation recovery model – a treatment approach designed to teach emotional, cognitive, and social skills that help those diagnosed with a mental illness live and work in their communities as independently as possible. Community Support Workers and clients meet frequently to design and revise an individualized service plan based on the client’s goals and aspirations. Mental health counselling and harm reduction strategies are often discussed and provided as well.
What You Will Do: Create individualized support and recovery plans with clients and professionals based on assessments. Support clients in building independence by teaching daily living skills (e.g., hygiene, medication, cooking, budgeting). Coordinate care by connecting clients with social, medical, and community support. Provide crisis intervention and help develop crisis plans. Represent the program professionally with clients, families, and community partners. Mediate conflicts and help clients learn problem-solving skills. Organize or support social activities to reduce isolation. Maintain accurate client records and documentation. Work collaboratively with the team, contribute ideas, and support new staff or volunteers. Provide on-call 24/7 crisis support on a rotating basis. Assist with preparing units for new clients. Provide case management and connect clients with services like housing and ID support. Help clients access financial supports such as Ontario Works (OW) and Ontario Disability Support Program (ODSP) or other financial resources as required. Other duties as assigned by Program Manager and/or designated supervisor. What You Bring: Post-secondary education in Social Services / Human Services or equivalent field. Minimum 3 years’ working experience with client population group. Understanding of challenges faced by Youths with mental illness, addictions, physical health concerns, and homelessness etc. Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support client needs. Ability to build therapeutic relationships and collaborate with clients on goals. Familiarity with community resources and professional services. Strong teamwork skills in a multidisciplinary environment. Strong interpersonal, communication, and counselling skills to effectively engage clients in sensitive areas such as life skills, healthy living, and relationships. Solid computer literacy for maintaining records, files, and reports. Effective analytical, organizational, and time management skills for coordinating client support and program activities. Demonstrates cultural competency, with an understanding of diverse backgrounds and inclusive practices. Must have a valid driver’s license, insurance, and a reliable vehicle to travel within the region. Work Environment: Staff will be required to work in clients’ rooms and may therefore be exposed to secondhand smoke. May also be required to be on-call as emergency contact for after hours. Frequent travel within the Central LHIN will also be required. Occasional evening and weekend hours may be required. What We Offer: A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability Defined Benefits Pensions Plan 24/7 Employee Assistance Program E-learning program available all year round Starting vacation time above minimum standard, Additional paid personal and paid sick days Professional development budget available to help you nurture and shape your career Corporate Gym membership rate with GoodLife Fitness Access to Perkopolis, a comprehensive corporate discount program Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion Tuition reimbursement program Maternity-leave and Parental leave top up program Our Commitment to Diversity and Inclusion:
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.
Note: A satisfactory vulnerable sector check (VSC) is also required. This posting provides only a summary of the responsibilities and requirements for the position Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.
Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l
____________________________________________________________________________________________________________
LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.
Full job record
| Job ID | cd10d7b809e9955201771cda5db6adb3ec72b3c1 |
| Org ID | bd1c726c-3c5c-44a0-9cf3-94082657d365 |
| Source ID | 0d4c60fe-106e-4df7-b25a-d9875f0d7c90 |
| Board ID | 0d4c60fe-106e-4df7-b25a-d9875f0d7c90 |
| Provider | jazzhr |
| Provider Job Key | Qk2jmslLja |
| Title | Case Manager_FT-Perm |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Toronto, ON |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | Canada |
| Region | ON |
| City | Toronto |
| Salary Raw | CAD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://loftcs.applytojob.com/apply/Qk2jmslLja/Case-ManagerFTPerm |
| Apply URL | https://loftcs.applytojob.com/apply/Qk2jmslLja/Case-ManagerFTPerm |
| First Seen At | 2026-06-17 10:50:51Z |
| Last Seen At | 2026-06-21 12:12:55Z |
| Last Checked At | 2026-06-21 12:12:55Z |
| Last Changed At | 2026-06-17 10:50:51Z |
| Inactive At | — |
| Source Posted At | 2026-06-16 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=loftcs/date=2026-06-21/2026-06-21T12-12-55-307Z-a55d75f7a36369f75f42f81a2b652b59370eb98dacd578debf9e27dfeae72b7a.json |
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"description_html": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><strong>Title of Job: </strong>Case Manager<br><strong>Date:</strong> June 16, 2026<br><strong>Closing Date:</strong> July 2, 2026<br><strong>Location: </strong>Toronto, ON - TAY Co-ops and Supportive Housing<br><strong>Compensation: </strong>$57,007 - $71,647 Annually Prorated<br><strong>Work Type:</strong> Onsite <br><strong>Job ID: </strong>10850020<br><strong>Existing or New Position:</strong> Existing</span></span></p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Job Summary:</strong></u><br>As a <strong>Case Manager</strong> you will work independently or be part of a team that co-ordinates a support network and links clients living with mental illnesses, addictions and physical health issues. The position attempts to empower the client, thereby increasing their independence, dignity and selfrespect in a safe and secure environment. Direct service and support will be provided to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.<br><br><strong>TAY (Transitional Aged Youth) Co-ops and Supportive Housing</strong> provides support to youth facing serious mental health challenges, who might also experience substance use challenges and/or homelessness. This program provides a range of supportive housing options across the city of Toronto Region either within LOFT owned houses or through head lease arrangements with private landlords. Each house is shared and comes fully furnished and with support services attached.<br><br><strong>TAY Co-ops and Supportive Housing</strong> follows a client-centered approach and the psychosocial rehabilitation recovery model – a treatment approach designed to teach emotional, cognitive, and social skills that help those diagnosed with a mental illness live and work in their communities as independently as possible. Community Support Workers and clients meet frequently to design and revise an individualized service plan based on the client’s goals and aspirations. Mental health counselling and harm reduction strategies are often discussed and provided as well.<br><br><u><strong><span style=\"line-height:115%;\">What You Will Do:</span></strong></u></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Create individualized support and recovery plans with clients and professionals based on assessments. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Support clients in building independence by teaching daily living skills (e.g., hygiene, medication, cooking, budgeting). </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Coordinate care by connecting clients with social, medical, and community support. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Provide crisis intervention and help develop crisis plans. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Represent the program professionally with clients, families, and community partners. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Mediate conflicts and help clients learn problem-solving skills. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Organize or support social activities to reduce isolation. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Maintain accurate client records and documentation. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Work collaboratively with the team, contribute ideas, and support new staff or volunteers. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Provide on-call 24/7 crisis support on a rotating basis. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Assist with preparing units for new clients. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Provide case management and connect clients with services like housing and ID support. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Help clients access financial supports such as Ontario Works (OW) and Ontario Disability Support Program (ODSP) or other financial resources as required.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Other duties as assigned by Program Manager and/or designated supervisor.</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong><span style=\"line-height:115%;\">What You Bring:</span></strong></u></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Post-secondary education in Social Services / Human Services or equivalent field.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Minimum 3 years’ working experience with client population group.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Understanding of challenges faced by </span>Youths with mental illness, addictions, physical health concerns, and homelessness etc.</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support client needs.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Ability to build therapeutic relationships and collaborate with clients on goals.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Familiarity with community resources and professional services.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Strong teamwork skills in a multidisciplinary environment.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Strong interpersonal, communication, and counselling skills to effectively engage clients in sensitive areas such as life skills, healthy living, and relationships.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Solid computer literacy for maintaining records, files, and reports.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Effective analytical, organizational, and time management skills for coordinating client support and program activities.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Demonstrates cultural competency, with an understanding of diverse backgrounds and inclusive practices.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Must have a valid driver’s license, insurance, and a reliable vehicle to travel within the region.</span></span></span></li></ul><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Work Environment:</span></span></strong></u><ul><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\">Staff will be required to work in clients’ rooms and may therefore be exposed to secondhand smoke. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\">May also be required to be on-call as emergency contact for after hours.</span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\">Frequent travel within the Central LHIN will also be required.</span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Work Sans';\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Occasional evening and weekend hours may be required.</span></span> </span></span></span></li></ul><h3><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">What We Offer:</span></span></strong></u></h3><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Defined Benefits Pensions Plan</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">24/7 Employee Assistance Program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">E-learning program available all year round</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Starting vacation time above minimum standard,</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Additional paid personal and paid sick days</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Professional development budget available to help you nurture and shape your career</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Corporate Gym membership rate with GoodLife Fitness</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to Perkopolis, a comprehensive corporate discount program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Tuition reimbursement program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Maternity-leave and Parental leave top up program</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Our Commitment to Diversity and Inclusion:</strong></u><br>LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.<br><br><u><strong>Note: </strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A satisfactory vulnerable sector check (VSC) is also required.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">This posting provides only a summary of the responsibilities and requirements for the position </span></span></li></ul><p><strong>Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.</strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p><strong>Follow us on:</strong> <a href=\\\"https://www.loftcs.org/our-careers/\\\"><strong>LOFT</strong></a> <strong>I <a href=\\\"https://www.linkedin.com/company/8781555/admin/feed/posts/\\\">LinkedIn</a> I <a href=\\\"https://ca.indeed.com/cmp/Loft-Community-Services-1?from=mobviewjob&tk=1h6rp9hh7ikql800&fromjk=06e91b6d711ec10c&attributionid=mobvjcmp\\\">Indeed</a> l <a href=\\\"https://www.glassdoor.ca/Overview/Working-at-LOFT-Community-Services-EI_IE479945.11,34.htm\\\">Glassdoor</a> l <a href=\\\"https://www.instagram.com/loftcs/\\\">Instagram</a> l </strong></p>\n\n<p>____________________________________________________________________________________________________________</p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p>LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.</p>\n\n<p> </p>\n\n<p> </p>",
"description_text": "Title of Job: Case Manager\n Date: June 16, 2026\n Closing Date: July 2, 2026\n Location: Toronto, ON - TAY Co-ops and Supportive Housing\n Compensation: $57,007 - $71,647 Annually Prorated\n Work Type: Onsite\n Job ID: 10850020\n Existing or New Position: Existing\n Job Summary:\nAs a Case Manager you will work independently or be part of a team that co-ordinates a support network and links clients living with mental illnesses, addictions and physical health issues. The position attempts to empower the client, thereby increasing their independence, dignity and selfrespect in a safe and secure environment. Direct service and support will be provided to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.\n TAY (Transitional Aged Youth) Co-ops and Supportive Housing provides support to youth facing serious mental health challenges, who might also experience substance use challenges and/or homelessness. This program provides a range of supportive housing options across the city of Toronto Region either within LOFT owned houses or through head lease arrangements with private landlords. Each house is shared and comes fully furnished and with support services attached.\n TAY Co-ops and Supportive Housing follows a client-centered approach and the psychosocial rehabilitation recovery model – a treatment approach designed to teach emotional, cognitive, and social skills that help those diagnosed with a mental illness live and work in their communities as independently as possible. Community Support Workers and clients meet frequently to design and revise an individualized service plan based on the client’s goals and aspirations. Mental health counselling and harm reduction strategies are often discussed and provided as well.\n What You Will Do: Create individualized support and recovery plans with clients and professionals based on assessments.\n Support clients in building independence by teaching daily living skills (e.g., hygiene, medication, cooking, budgeting).\n Coordinate care by connecting clients with social, medical, and community support.\n Provide crisis intervention and help develop crisis plans.\n Represent the program professionally with clients, families, and community partners.\n Mediate conflicts and help clients learn problem-solving skills.\n Organize or support social activities to reduce isolation.\n Maintain accurate client records and documentation.\n Work collaboratively with the team, contribute ideas, and support new staff or volunteers.\n Provide on-call 24/7 crisis support on a rotating basis.\n Assist with preparing units for new clients.\n Provide case management and connect clients with services like housing and ID support.\n Help clients access financial supports such as Ontario Works (OW) and Ontario Disability Support Program (ODSP) or other financial resources as required.\n Other duties as assigned by Program Manager and/or designated supervisor.\n What You Bring: Post-secondary education in Social Services / Human Services or equivalent field.\n Minimum 3 years’ working experience with client population group.\n Understanding of challenges faced by Youths with mental illness, addictions, physical health concerns, and homelessness etc.\n Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support client needs.\n Ability to build therapeutic relationships and collaborate with clients on goals.\n Familiarity with community resources and professional services.\n Strong teamwork skills in a multidisciplinary environment.\n Strong interpersonal, communication, and counselling skills to effectively engage clients in sensitive areas such as life skills, healthy living, and relationships.\n Solid computer literacy for maintaining records, files, and reports.\n Effective analytical, organizational, and time management skills for coordinating client support and program activities.\n Demonstrates cultural competency, with an understanding of diverse backgrounds and inclusive practices.\n Must have a valid driver’s license, insurance, and a reliable vehicle to travel within the region.\n Work Environment: Staff will be required to work in clients’ rooms and may therefore be exposed to secondhand smoke.\n May also be required to be on-call as emergency contact for after hours.\n Frequent travel within the Central LHIN will also be required.\n Occasional evening and weekend hours may be required.\n What We Offer:\n A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability\n Defined Benefits Pensions Plan\n 24/7 Employee Assistance Program\n E-learning program available all year round\n Starting vacation time above minimum standard,\n Additional paid personal and paid sick days\n Professional development budget available to help you nurture and shape your career\n Corporate Gym membership rate with GoodLife Fitness\n Access to Perkopolis, a comprehensive corporate discount program\n Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion\n Tuition reimbursement program\n Maternity-leave and Parental leave top up program\n Our Commitment to Diversity and Inclusion:\nLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.\n Note: A satisfactory vulnerable sector check (VSC) is also required.\n This posting provides only a summary of the responsibilities and requirements for the position\n Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.\n Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l\n ____________________________________________________________________________________________________________\n LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.",
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"description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><strong>Title of Job: </strong>Case Manager<br><strong>Date:</strong> June 16, 2026<br><strong>Closing Date:</strong> July 2, 2026<br><strong>Location: </strong>Toronto, ON - TAY Co-ops and Supportive Housing<br><strong>Compensation: </strong>$57,007 - $71,647 Annually Prorated<br><strong>Work Type:</strong> Onsite <br><strong>Job ID: </strong>10850020<br><strong>Existing or New Position:</strong> Existing</span></span></p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Job Summary:</strong></u><br>As a <strong>Case Manager</strong> you will work independently or be part of a team that co-ordinates a support network and links clients living with mental illnesses, addictions and physical health issues. The position attempts to empower the client, thereby increasing their independence, dignity and selfrespect in a safe and secure environment. Direct service and support will be provided to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual’s needs.<br><br><strong>TAY (Transitional Aged Youth) Co-ops and Supportive Housing</strong> provides support to youth facing serious mental health challenges, who might also experience substance use challenges and/or homelessness. This program provides a range of supportive housing options across the city of Toronto Region either within LOFT owned houses or through head lease arrangements with private landlords. Each house is shared and comes fully furnished and with support services attached.<br><br><strong>TAY Co-ops and Supportive Housing</strong> follows a client-centered approach and the psychosocial rehabilitation recovery model – a treatment approach designed to teach emotional, cognitive, and social skills that help those diagnosed with a mental illness live and work in their communities as independently as possible. Community Support Workers and clients meet frequently to design and revise an individualized service plan based on the client’s goals and aspirations. Mental health counselling and harm reduction strategies are often discussed and provided as well.<br><br><u><strong><span style=\"line-height:115%;\">What You Will Do:</span></strong></u></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Create individualized support and recovery plans with clients and professionals based on assessments. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Support clients in building independence by teaching daily living skills (e.g., hygiene, medication, cooking, budgeting). </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Coordinate care by connecting clients with social, medical, and community support. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Provide crisis intervention and help develop crisis plans. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Represent the program professionally with clients, families, and community partners. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Mediate conflicts and help clients learn problem-solving skills. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Organize or support social activities to reduce isolation. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Maintain accurate client records and documentation. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Work collaboratively with the team, contribute ideas, and support new staff or volunteers. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Provide on-call 24/7 crisis support on a rotating basis. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Assist with preparing units for new clients. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Provide case management and connect clients with services like housing and ID support. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Help clients access financial supports such as Ontario Works (OW) and Ontario Disability Support Program (ODSP) or other financial resources as required.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Other duties as assigned by Program Manager and/or designated supervisor.</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong><span style=\"line-height:115%;\">What You Bring:</span></strong></u></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Post-secondary education in Social Services / Human Services or equivalent field.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Minimum 3 years’ working experience with client population group.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Understanding of challenges faced by </span>Youths with mental illness, addictions, physical health concerns, and homelessness etc.</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support client needs.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Ability to build therapeutic relationships and collaborate with clients on goals.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Familiarity with community resources and professional services.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Strong teamwork skills in a multidisciplinary environment.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Strong interpersonal, communication, and counselling skills to effectively engage clients in sensitive areas such as life skills, healthy living, and relationships.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Solid computer literacy for maintaining records, files, and reports.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Effective analytical, organizational, and time management skills for coordinating client support and program activities.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Demonstrates cultural competency, with an understanding of diverse backgrounds and inclusive practices.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:15pt;\">Must have a valid driver’s license, insurance, and a reliable vehicle to travel within the region.</span></span></span></li></ul><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Work Environment:</span></span></strong></u><ul><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\">Staff will be required to work in clients’ rooms and may therefore be exposed to secondhand smoke. </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\">May also be required to be on-call as emergency contact for after hours.</span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\">Frequent travel within the Central LHIN will also be required.</span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Work Sans';\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Occasional evening and weekend hours may be required.</span></span> </span></span></span></li></ul><h3><u><strong><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">What We Offer:</span></span></strong></u></h3><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Defined Benefits Pensions Plan</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">24/7 Employee Assistance Program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">E-learning program available all year round</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Starting vacation time above minimum standard,</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Additional paid personal and paid sick days</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Professional development budget available to help you nurture and shape your career</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Corporate Gym membership rate with GoodLife Fitness</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to Perkopolis, a comprehensive corporate discount program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Tuition reimbursement program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Maternity-leave and Parental leave top up program</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><u><strong>Our Commitment to Diversity and Inclusion:</strong></u><br>LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.<br><br><u><strong>Note: </strong></u></span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">A satisfactory vulnerable sector check (VSC) is also required.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">This posting provides only a summary of the responsibilities and requirements for the position </span></span></li></ul><p><strong>Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.</strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p><strong>Follow us on:</strong> <a href=\\\"https://www.loftcs.org/our-careers/\\\"><strong>LOFT</strong></a> <strong>I <a href=\\\"https://www.linkedin.com/company/8781555/admin/feed/posts/\\\">LinkedIn</a> I <a href=\\\"https://ca.indeed.com/cmp/Loft-Community-Services-1?from=mobviewjob&tk=1h6rp9hh7ikql800&fromjk=06e91b6d711ec10c&attributionid=mobvjcmp\\\">Indeed</a> l <a href=\\\"https://www.glassdoor.ca/Overview/Working-at-LOFT-Community-Services-EI_IE479945.11,34.htm\\\">Glassdoor</a> l <a href=\\\"https://www.instagram.com/loftcs/\\\">Instagram</a> l </strong></p>\n\n<p>____________________________________________________________________________________________________________</p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p>LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.</p>\n\n<p> </p>\n\n<p> </p>",
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