Program Manager

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  "inferred_at": "2026-06-06T10:24:21.924Z",
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  "remote_policy": "remote",
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    "id": "215",
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      "city": "Millington",
      "state": "Tennessee"
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    "jobOpeningName": "Program Manager",
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    "location": {
      "city": "Millington",
      "state": "Tennessee",
      "postalCode": "38055",
      "addressCountry": "United States"
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    "datePosted": "2026-05-05",
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    "description": "<ul>\n<li><span style=\"font-weight: bold\">Location</span>: Hybrid / Remote with travel to CNIC HQ (Millington, TN)</li>\n<li><span style=\"font-weight: bold\">Eligibility</span>: U.S. citizenship; eligibility for background investigation (Public Trust / Tier 2 minimum). Specific clearance level determined at task order level.</li>\n<li><span style=\"font-weight: bold\">Status</span>: Full-time, contingent on contract award (anticipated FY26 Q3)</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 24pt\">Position summary</span><br></p>\n<p>The Program Manager is the single accountable executive for delivery on the CNIC Fleet &amp; Family Readiness IT Services IDIQ. You will own contract performance end-to-end as the primary interface with the Contracting Officer (KO) and COR, integrate Network, Cybersecurity, and Application domains through a standing Integration Review cycle, and operate a manage-by-exception governance model that meets quantified KPI thresholds across the contract life. You are the leader who turns a complex, task-order-driven environment into a predictable operating system.</p>\n<p><br></p>\n<p><span style=\"font-size: 24pt\">What you will own</span></p>\n<ul>\n<li>Full P&amp;L and delivery accountability across the IDIQ base period and all option years.</li>\n<li>Day-to-day relationship with the KO, COR, F&amp;FR Program Office, and installation-level POCs.</li>\n<li>Integrated Master Schedule across all active task orders, with cycle-time commitments at each lifecycle gate.</li>\n<li>Manage-by-exception governance: ≤24-hour decision latency on routine matters, ≤4 hours on escalated matters, ≤10 business days on scope changes.</li>\n<li>Live, COR-accessible Performance Dashboard reporting six committed quality KPIs monthly (FPY ≥95%, defect escape ≤2%, CAR closure ≤10 business days, on-time delivery ≥98%, QASP compliance ≥95%, CSAT ≥4.5/5).</li>\n<li>Cross-domain risk management on a 5×5 likelihood-by-impact rubric with predefined mitigation action plans for high-complexity work.</li>\n<li>Personnel: hiring, retention (target ≤10% voluntary attrition), and time-to-fill commitments by labor category.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 24pt\">Required qualifications</span></p>\n<ul>\n<li>Active PMP certification.</li>\n<li>ITIL Expert certification (or ITIL 4 Managing Professional / Strategic Leader).</li>\n<li>10+ years progressive program management experience on federal IT contracts, including IDIQ task-order environments.</li>\n<li>Demonstrated success leading interdependent technical functions (network, cybersecurity, applications, enterprise systems) within a single P&amp;L.</li>\n<li>Direct experience with DoD or NAF contracting environments; familiarity with CNIC Fleet &amp; Family Readiness or comparable distributed Navy programs is a strong plus.</li>\n<li>Working fluency with PMI/PMBOK practices, Agile sprint execution, ITIL v4 service management, and SAFe coordination principles.</li>\n<li>U.S. citizenship; ability to pass a background investigation.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 24pt\">Preferred qualifications</span></p>\n<ul>\n<li>Hands-on experience operating a Performance Dashboard (ServiceNow, Power BI, Tableau, or equivalent) for Government oversight.</li>\n<li>Prior accountability for ISO 9001:2015 or CMMI Level III contract execution.</li>\n<li>RMF and ATO boundary fluency at the program-leadership level.</li>\n<li>Active or recent DoD security clearance.</li>\n</ul>\n<p><br></p>\n<p><br></p>",
    "compensation": "$180K+ DOE",
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