Supervisor (Spanish)

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          "text": "<p>The New York County District Attorney’s Office has an immediate opening for a Bi-lingual Spanish Speaking Supervisor in the Early Engagement Case Support Unit (EECU).  In this position the Bi-lingual Spanish Speaking Supervisor is responsible for daily oversight of the EECU, obtaining signed supporting depositions, assisting victims in understanding the criminal justice system, referring for advocacy and counseling services, provides information regarding crime victims’ rights in Spanish, while supporting the Early Engagement Case Support Unit.<br>  <br><br>Responsibilities include but are not limited to:<br><br>-\tDirectly supervise Specialized Engagement Specialists and non-specialized Engagement Specialists assigned to the Deputy Director; supervise PES, OPS, and the Unit Specialist in the absence of the Assistant Supervisor.<br>-\tAssists with daily intake for CES staff<br>-\tMonitors weekly intake schedule <br>-\tCreates and manages the monthly staff remote/late-night/vacation calendars<br>-\tCo-lead on all IT matters<br>-\tProduces quarterly/annual reports on number of supporting depositions received via Specialized ES<br>-\tCo-lead trainer of new EECU staff in the department<br>-\tTranslate complaints and supporting depositions to victims &amp; witnesses and Complete and file the Affidavit of Translation (AOT) Form<br>-\tTrain new staff on the Affidavit of Translation (AOT) Form<br>-\tResponsible for staff development (i.e. Talking Points), and staff interviewing<br>-\tConsult with Deputy Director and Director on sensitive cases, or cases needing legal advisement <br>-\tIs a member of the EECU management team<br>-\tAssist EECU Director with special projects <br>-\tRepresent the Unit at DANY sponsored community events<br>-\tMaintains a small caseload and contacts victims and witnesses to obtain a supporting deposition<br>-\tMail, fax, e-mail the supporting deposition to victims<br>-\tInform victims of the wide range of services available to them through SSB<br>-\tExplain criminal justice system and provide case information, and ensure that clients are knowledgeable about their rights<br>-\tEnsure follow-up is completed on all cases<br>-\tAssist victims with orders of protection and registration for notification of inmate release<br>-\tLiaise with victims and Assistant District Attorneys, and provide essential information<br>-\tAbility to handle high caseload and set priorities.<br>-\tEstablish rapport, with each victim, in a professional customer service-related approach<br>-\tPerform designated tasks under pressure in a fast-paced environment<br>-\tDetail oriented and self-motivated and able to multi-task<br>-\tResponds promptly to incoming calls and e-mails, including the  rollover’ line and voicemails<br>-\tHandle heavy volume of crisis and information calls and forward to the appropriate department of DANY/SSB<br>-\tStrong attention to detail and follow-up<br>-\tWorks collaboratively and cooperatively with staff in a team-oriented environment<br>-\tStrong organizational and computer skills<br>-\tProfessional interaction with all levels of staff, victims, witnesses and law enforcement personnel.<br>-\tPerform related tasks as assigned<br><br><br>In addition to the Minimum Qualification Requirements, candidates must possess the following:<br><br>-\tBachelor’s degree from an accredited college and minimum three (3) years of supervisory experience.<br>-\tMust possess high fluency in Spanish &amp; English both oral and written<br><br><br>Preferred Requirements/Skills:<br><br>-\tExcellent interpersonal and communication skills required<br>-\tFamiliarity with the criminal justice system preferred<br>-\tAbility to demonstrate a high level of confidentiality and sensitivity to victim issues a must<br>-\tAbility to handle high caseload and set priorities<br>-\tExcellent engagement, and assessment skills needed<br>-\tProficient in Microsoft Word, Excel, and Access<br>-\tAbility to work with frequent interruptions and adapt to changes in workflow<br>-\tAbility to follow directions and apply proper policies, procedures, and guidelines<br>-\tDependable team player who works collaboratively and cooperatively with staff in a team-oriented environment<br>-\tMust be able to perform under pressure in a fast-paced environment<br><br><br>How to Apply:<br><br>-\tApply with a Cover Letter &amp; Resume.<br><br><br>Hours/Shift:<br><br>-\tMonday – Friday, 9:00 am – 5:00 pm. <br>-\tAbility to work overtime and flexible hours including evenings, and weekends.<br><br><br>Additional Information:<br><br>-\tCurrent office employees: To be eligible for a transfer or promotion, staff must have already served at least one (1) year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum and additional qualifications of the position.<br>-\tLooking for candidates that could commit to one (1) year to the hiring unit.<br>-\tAuthorization to work in the United States is required for this position.<br><br>COMMUNITY COORDINATOR - 56058</p>",
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