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Director of Operations

Fe48f5fe 3ab2 456b 8a56 30904789c101 19000101 000001 · La Mesa, CA, US, La Mesa, CA · On Site · Active · $80,000–$90,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyFe48f5fe 3ab2 456b 8a56 30904789c101 19000101 000001
TitleDirector of Operations
Normalized title-
Department / team-
LocationLa Mesa, CA, United States
Work modelOn Site
Employment typeFull Time
Salary$80,000–$90,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in La Mesa.Open
Work model jobsActive On Site postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFe48f5fe 3ab2 456b 8a56 30904789c101 19000101 000001
Source9144879c-fa22-482d-baa8-2cf68c045a78
ATS providerADP Workforce Now Recruiting

Description

BrightQuest Treatment Centers in San Diego, CA is hiring a Director of Operations! Position Overview BrightQuest San Diego, a residential behavioral health program, is seeking a Director of Operations to lead day-to-day program execution, ensure regulatory compliance, and maintain a highly structured, well-functioning environment across departments. This role is responsible for translating organizational expectations into consistent operational practices that support both staff performance and client care. The Director of Operations partners closely with executive leadership to ensure the program operates efficiently, meets all licensing and accreditation standards, and maintains a safe, organized, and accountable treatment environment. Key Responsibilities Operations & Program Functioning Oversee daily operations to ensure the program runs smoothly, consistently, and in alignment with established standards Identify operational breakdowns and implement corrective actions to improve structure, efficiency, and accountability Ensure the physical environment is safe, organized, and properly maintained Support program growth and changes by aligning staffing, processes, and infrastructure Team Leadership & Accountability Supervise program leadership, support staff, and facilities personnel Establish clear expectations and hold staff accountable to performance, conduct, and program standards Lead hiring, onboarding, scheduling, and performance management processes Provide direct coaching and corrective feedback to address performance gaps Reinforce a culture of consistency, professionalism, and follow-through Compliance & Regulatory Oversight Ensure full compliance with all applicable state, federal, and accreditation requirements Maintain ongoing readiness for audits, inspections, and surveys Monitor program practices to ensure adherence to policies, procedures, and documentation standards Review incident reports, safety concerns, and operational risks, ensuring timely and appropriate resolution Partner with leadership to implement and sustain corrective action plans Quality & Safety Promote a structured, predictable environment that supports both client safety and therapeutic outcomes Ensure staff are properly trained and consistently following program protocols Identify trends in incidents or operational issues and proactively address root causes Collaboration & Communication Work closely with clinical and executive leadership to ensure alignment between operations and treatment goals Maintain clear, timely communication across departments regarding expectations, changes, and concerns Participate in team meetings, trainings, and leadership discussions Administrative & Operational Support Assist with budget awareness, inventory tracking, and resource utilization Contribute to operational reporting and performance tracking Ensure documentation, reporting, and internal communication are timely and accurate External Interaction Represent the program professionally during tours and interactions with referral sources or external partners Support a consistent, high-quality experience for all external stakeholders Qualifications Required: Bachelor’s degree in business, healthcare administration, behavioral health, or related field (Master’s preferred) Minimum of 5 years of leadership experience in a residential or behavioral health setting Direct experience with regulatory compliance, audits, and accreditation processes Strong understanding of behavioral health populations, including co-occurring disorders Demonstrated ability to manage teams, enforce standards, and improve operational performance Strong organizational, communication, and problem-solving skills Preferred: Advanced degree in a related field Experience in a structured residential or milieu-based treatment setting Deep familiarity with licensing and accreditation standards Core Competencies Operational discipline and follow-through Staff accountability and performance management Regulatory and compliance expertise Critical thinking and problem-solving Clear, direct communication Ability to stabilize and strengthen program operations Additional Requirements Ability to pass background and drug screening Valid driver’s license and reliable transportation Flexibility to work evenings or weekends as needed Work Environment & Physical Requirements This position operates within a residential treatment setting and requires frequent movement throughout the facility, including stairs. Responsibilities include both administrative and active, on-site leadership duties. Occasional lifting (up to 50 pounds) may be required. Disclaimer This job description outlines the general scope of responsibilities and is not intended to be exhaustive. Duties may evolve based on program needs. Our Benefits Sero Mental Health and its subsidiary companies are proud to offer full-time employees and their dependents enrollment in multi-level medical, dental, and vision health benefits with substantial employer premium contributions. Additionally, the company offers employer paid Life Insurance and AD&D, Long Term Disability, Paid Parental Leave, and Employee Assistance Plans. Employees can choose from a variety of voluntary benefits including Medical and Dependent Care Flexible Spending Accounts, Short Term Disability Coverage, Hospital Indemnity and Accident Plans, Critical Illness Coverage, and Legal Assistance. Furthermore, the company offers generous Paid Time Off and Holiday Pay. Both full and part-time employees have the opportunity to enroll in the company’s 401(K) Retirement Plans with company match of 100% of the first 3% contributed and 50% of the next 2% contributed per paycheck. Employees contributing to their 401K plan are 100% vested immediately upon becoming eligible for the company match. All benefits are effective the 1st of the month following 30 days of hire. #GMH

Full job record

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RegionCA
CityLa Mesa
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First Seen At2026-05-31 18:42:56Z
Last Seen At2026-06-06 12:48:23Z
Last Checked At2026-06-06 12:48:23Z
Last Changed At2026-06-06 12:48:23Z
Inactive At—
Source Posted At2026-05-18 14:37:00Z
Source Updated At—
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    "requisitionDescription": "<div style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><div style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit;\"><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 400;\"><span style=\"font-size: 14px;\"><strong>BrightQuest Treatment Centers in San Diego, CA is hiring a Director of Operations!</strong></span></b></p><h3 style=\"margin-left:0in;\" data-pasted=\"true\"><span style=\"font-size: 14px;\">Position Overview</span></h3><p><span style=\"font-size: 14px;\">BrightQuest San Diego, a residential behavioral health program, is seeking a Director of Operations to lead day-to-day program execution, ensure regulatory compliance, and maintain a highly structured, well-functioning environment across departments. This role is responsible for translating organizational expectations into consistent operational practices that support both staff performance and client care.</span></p><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\">The Director of Operations partners closely with executive leadership to ensure the program operates efficiently, meets all licensing and accreditation standards, and maintains a safe, organized, and accountable treatment environment.</span></p><h3 style=\"margin-left:0in;\"><span style=\"font-size: 14px;\">Key Responsibilities</span></h3><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\"><strong>Operations &amp; Program Functioning</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px;\">Oversee daily operations to ensure the program runs smoothly, consistently, and in alignment with established standards</li><li style=\"font-size: 14px;\">Identify operational breakdowns and implement corrective actions to improve structure, efficiency, and accountability</li><li style=\"font-size: 14px;\">Ensure the physical environment is safe, organized, and properly maintained</li><li style=\"font-size: 14px;\">Support program growth and changes by aligning staffing, processes, and infrastructure</li></ul><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\"><strong>Team Leadership &amp; Accountability</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px;\">Supervise program leadership, support staff, and facilities personnel</li><li style=\"font-size: 14px;\">Establish clear expectations and hold staff accountable to performance, conduct, and program standards</li><li style=\"font-size: 14px;\">Lead hiring, onboarding, scheduling, and performance management processes</li><li style=\"font-size: 14px;\">Provide direct coaching and corrective feedback to address performance gaps</li><li style=\"font-size: 14px;\">Reinforce a culture of consistency, professionalism, and follow-through</li></ul><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\"><strong>Compliance &amp; Regulatory Oversight</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px;\">Ensure full compliance with all applicable state, federal, and accreditation requirements</li><li style=\"font-size: 14px;\">Maintain ongoing readiness for audits, inspections, and surveys</li><li style=\"font-size: 14px;\">Monitor program practices to ensure adherence to policies, procedures, and documentation standards</li><li style=\"font-size: 14px;\">Review incident reports, safety concerns, and operational risks, ensuring timely and appropriate resolution</li><li style=\"font-size: 14px;\">Partner with leadership to implement and sustain corrective action plans</li></ul><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\"><strong>Quality &amp; Safety</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px;\">Promote a structured, predictable environment that supports both client safety and therapeutic outcomes</li><li style=\"font-size: 14px;\">Ensure staff are properly trained and consistently following program protocols</li><li style=\"font-size: 14px;\">Identify trends in incidents or operational issues and proactively address root causes</li></ul><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\"><strong>Collaboration &amp; Communication</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px;\">Work closely with clinical and executive leadership to ensure alignment between operations and treatment goals</li><li style=\"font-size: 14px;\">Maintain clear, timely communication across departments regarding expectations, changes, and concerns</li><li style=\"font-size: 14px;\">Participate in team meetings, trainings, and leadership discussions</li></ul><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\"><strong>Administrative &amp; Operational Support</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px;\">Assist with budget awareness, inventory tracking, and resource utilization</li><li style=\"font-size: 14px;\">Contribute to operational reporting and performance tracking</li><li style=\"font-size: 14px;\">Ensure documentation, reporting, and internal communication are timely and accurate</li></ul><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\"><strong>External Interaction</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px;\">Represent the program professionally during tours and interactions with referral sources or external partners</li><li style=\"font-size: 14px;\">Support a consistent, high-quality experience for all external stakeholders</li></ul><h3 style=\"margin-left:0in;\"><span style=\"font-size: 14px;\">Qualifications</span></h3><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\"><strong>Required:</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px;\">Bachelor&rsquo;s degree in business, healthcare administration, behavioral health, or related field (Master&rsquo;s preferred)</li><li style=\"font-size: 14px;\">Minimum of 5 years of leadership experience in a residential or behavioral health setting</li><li style=\"font-size: 14px;\">Direct experience with regulatory compliance, audits, and accreditation processes</li><li style=\"font-size: 14px;\">Strong understanding of behavioral health populations, including co-occurring disorders</li><li style=\"font-size: 14px;\">Demonstrated ability to manage teams, enforce standards, and improve operational performance</li><li style=\"font-size: 14px;\">Strong organizational, communication, and problem-solving skills</li></ul><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\"><strong>Preferred:</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px;\">Advanced degree in a related field</li><li style=\"font-size: 14px;\">Experience in a structured residential or milieu-based treatment setting</li><li style=\"font-size: 14px;\">Deep familiarity with licensing and accreditation standards</li></ul><h3 style=\"margin-left:0in;\"><span style=\"font-size: 14px;\">Core Competencies</span></h3><ul type=\"disc\"><li style=\"font-size: 14px;\">Operational discipline and follow-through</li><li style=\"font-size: 14px;\">Staff accountability and performance management</li><li style=\"font-size: 14px;\">Regulatory and compliance expertise</li><li style=\"font-size: 14px;\">Critical thinking and problem-solving</li><li style=\"font-size: 14px;\">Clear, direct communication</li><li style=\"font-size: 14px;\">Ability to stabilize and strengthen program operations</li></ul><h3 style=\"margin-left:0in;\"><span style=\"font-size: 14px;\">Additional Requirements</span></h3><ul type=\"disc\"><li style=\"font-size: 14px;\">Ability to pass background and drug screening</li><li style=\"font-size: 14px;\">Valid driver&rsquo;s license and reliable transportation</li><li style=\"font-size: 14px;\">Flexibility to work evenings or weekends as needed</li></ul><h3 style=\"margin-left:0in;\"><span style=\"font-size: 14px;\">Work Environment &amp; Physical Requirements</span></h3><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\">This position operates within a residential treatment setting and requires frequent movement throughout the facility, including stairs. Responsibilities include both administrative and active, on-site leadership duties. Occasional lifting (up to 50 pounds) may be required.</span></p><h3 style=\"margin-left:0in;\"><span style=\"font-size: 14px;\">Disclaimer</span></h3><p style=\"margin-left:0in;\"><span style=\"font-size: 14px;\">This job description outlines the general scope of responsibilities and is not intended to be exhaustive. Duties may evolve based on program needs.</span></p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><span style=\"font-size: 14px;\"><b style=\"box-sizing: inherit; font-weight: 400;\">Our Benefits</b></span></p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><span style=\"font-size: 14px;\">Sero Mental Health and its subsidiary companies are proud to offer full-time employees and their dependents enrollment in multi-level medical, dental, and vision health benefits with substantial employer premium contributions. Additionally, the company offers employer paid Life Insurance and AD&amp;D, Long Term Disability, Paid Parental Leave, and Employee Assistance Plans. Employees can choose from a variety of voluntary benefits including Medical and Dependent Care Flexible Spending Accounts, Short Term Disability Coverage, Hospital Indemnity and Accident Plans, Critical Illness Coverage, and Legal Assistance. Furthermore, the company offers generous Paid Time Off and Holiday Pay.</span></p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><span style=\"font-size: 14px;\">Both full and part-time employees have the opportunity to enroll in the company&rsquo;s 401(K) Retirement Plans with company match of 100% of the first 3% contributed and 50% of the next 2% contributed per paycheck. Employees contributing to their 401K plan are 100% vested immediately upon becoming eligible for the company match.</span></p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><span style=\"font-size: 14px;\">All benefits are effective the 1st of the month following 30 days of hire.</span></p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><span style=\"font-size: 14px;\">#GMH</span></p></div></div><div style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br></div>\n",
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    "requisitionTitle": "Director of Operations",
    "clientRequisitionID": "1308",
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    "additionalProperties": {},
    "requisitionLocations": [
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}
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