Veterinary Client Service Representative

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    "url": "https://ethosveterinaryhealth.applytojob.com/apply/jobs/details/dms3HF4o8g?&",
    "heading": "Veterinary Client Service Representative",
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    "description_html": "<div style=\"text-align:center;\"><img alt=\"\" height=\"122\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20250527185431-image-20250527145944-1.jpeg\" width=\"325\"></div> <div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Veterinary Client Service Representative</span></span></b></span></span></span><br> </div><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Are you a passionate <b>Veterinary Client Service Representative</b> ready for a fresh start? Join a team that values your expertise and puts people—and pets—first!</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Gulf Coast Veterinary Specialists (GCVS)</span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\"> has been committed to delivering exceptional emergency and specialty veterinary care, ensuring pets receive the advanced medical attention they deserve for many years. Recognizing the need for high-quality veterinary services in underserved communities, <b>GCVS</b> is expanding its reach with a secondary satellite location in <b>Webster, TX.</b> This new facility will bring the same expertise, state-of-the-art technology, and compassionate care to a broader area, making critical and specialized treatments more accessible to pet owners. With this expansion, <b>GCVS</b> continues its mission of enhancing the well-being of animals and supporting the communities that love them.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">About the Role:</span></span></b><br><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">As a <b>Client Service Representative</b>, you will play a crucial role in supporting our emergency, critical care and specialty departments while welcoming and assisting our guests.<br><b>Responsibilities Include (but not limited to):</b></span></span></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Educate and Support:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Appointment Coordination:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Communication Mastery:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Record Keeping:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.</span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Compensation:</span></span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:105%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">$18 - $20 </span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">depending on experience</span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span style=\"line-height:105%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">+ $3/hr </span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">weekend differential</span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:105%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">+$2/hr </span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">overnight differential</span></span></span></span></span></span></li></ul></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Schedule:</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Full Time (2 schedules available)</span></span></b></span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><strong>Rotating Schedule:</strong><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><u>Week 1:</u> Monday - Thursday</span></span></b></span></span></span></span><ul style=\"list-style-type:square;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">2pm - 12am</span></span></span></span></span></span></li></ul></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><u>Week 2:</u> Sunday, Friday, Saturday</span></span></b></span></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">2pm - 2am</span></span></span></span></span></span></li></ul></li></ul></li><li style=\"margin-left:8px;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Set Schedule:</span></span></span></span></span></span></strong><ul><li style=\"margin-left:8px;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Monday - Friday</span></span></span></span></span></span></strong><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">10am - 7pm</span></span></span></span></span></span></li></ul></li></ul></li></ul></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">What We're Looking For:</span></span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Exceptional First Impressions:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, <b><i>ensuring our clients and referring veterinarians feel valued and supported.</i></b></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Adaptability and Multitasking:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> In our fast-paced environment, versatility is key. If you thrive on multitasking and can <b><i>navigate unexpected situations</i></b> with ease, you're the problem solver we're looking for.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Customer Service Excellence:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> If you've excelled in customer service, you know the importance of <b><i>building positive relationships</i></b>. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Flexibility and Adaptability:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Be a team player who <b><i>thrives in a collaborative environment</i></b>, adapting to situations where protocols may not apply and handling unanticipated tasks with grace.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Fluent English skills (speaking & reading)</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> are required for the role; fluency in multiple languages a plus!</span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\">Benefits Include:</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">401(k) with matching</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Health, Dental, and Vision insurance</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Health Savings Account (HSA) / Flexible Spending Account (FSA)</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Life and Disability insurance</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Paid Time Off (PTO) and Holidays</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Employee Assistance Program and Discounts (including Pet Discount)</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Professional development and tuition assistance</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Uniform stipend</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Retirement plan</span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\">Why Choose Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP)?</span></b><br><b><span style=\"font-size:10pt;\">GCVS</span></b><span style=\"font-size:10pt;\"> is a leader in specialized care for companion animals, recognized for our dedication to excellence and collaboration with the veterinary community. <b>Our mission is to provide the highest standard of care through advanced diagnostics, innovative treatments, and compassionate service.</b> We would love to hear from dedicated professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\">If you're ready to embark on a rewarding journey where you can truly make a difference while advancing your career, we want to hear from you! Join us in shaping the future of veterinary care and fostering a culture of excellence.</span></span></span></span><br> <div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\">For more information about our hospital, please visit </span><a href=\"https://www.gcvs.com\"><span style=\"font-size:10pt;\"><span style=\"color:#0000FF;\">https://www.gcvs.com</span></span></a></span></span></span><br> </div><div><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.</span></span></i></span></span></span><br> </div>",
    "description_text": "Veterinary Client Service Representative\n Are you a passionate Veterinary Client Service Representative ready for a fresh start? Join a team that values your expertise and puts people—and pets—first!\n Gulf Coast Veterinary Specialists (GCVS) has been committed to delivering exceptional emergency and specialty veterinary care, ensuring pets receive the advanced medical attention they deserve for many years. Recognizing the need for high-quality veterinary services in underserved communities, GCVS is expanding its reach with a secondary satellite location in Webster, TX. This new facility will bring the same expertise, state-of-the-art technology, and compassionate care to a broader area, making critical and specialized treatments more accessible to pet owners. With this expansion, GCVS continues its mission of enhancing the well-being of animals and supporting the communities that love them.\n About the Role:\n As a Client Service Representative , you will play a crucial role in supporting our emergency, critical care and specialty departments while welcoming and assisting our guests.\n Responsibilities Include (but not limited to): Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.\n Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.\n Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.\n Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.\n Compensation: $18 - $20  depending on experience + $3/hr weekend differential\n +$2/hr overnight differential\n Schedule: Full Time (2 schedules available) Rotating Schedule: Week 1: Monday - Thursday 2pm - 12am\n Week 2: Sunday, Friday, Saturday 2pm - 2am\n Set Schedule: Monday - Friday 10am - 7pm\n What We're Looking For: Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported.\n Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for.\n Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships . Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.\n Flexibility and Adaptability: Be a team player who thrives in a collaborative environment , adapting to situations where protocols may not apply and handling unanticipated tasks with grace.\n Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!\n Benefits Include: 401(k) with matching\n Health, Dental, and Vision insurance\n Health Savings Account (HSA) / Flexible Spending Account (FSA)\n Life and Disability insurance\n Paid Time Off (PTO) and Holidays\n Employee Assistance Program and Discounts (including Pet Discount)\n Professional development and tuition assistance\n Uniform stipend\n Retirement plan\n Why Choose Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP)?\n GCVS is a leader in specialized care for companion animals, recognized for our dedication to excellence and collaboration with the veterinary community. Our mission is to provide the highest standard of care through advanced diagnostics, innovative treatments, and compassionate service. We would love to hear from dedicated professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!\n If you're ready to embark on a rewarding journey where you can truly make a difference while advancing your career, we want to hear from you! Join us in shaping the future of veterinary care and fostering a culture of excellence.\n  For more information about our hospital, please visit https://www.gcvs.com\n Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.\n Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.\n Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.",
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      "datePosted": "2026-05-18",
      "description": "<div style=\"text-align:center;\"><img alt=\"\" height=\"122\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20250527185431-image-20250527145944-1.jpeg\" width=\"325\"></div> <div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Veterinary Client Service Representative</span></span></b></span></span></span><br> </div><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Are you a passionate <b>Veterinary Client Service Representative</b> ready for a fresh start? Join a team that values your expertise and puts people—and pets—first!</span></span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\">Gulf Coast Veterinary Specialists (GCVS)</span></span></b><span style=\"font-size:10pt;\"><span style=\"font-family:Aptos, sans-serif;\"> has been committed to delivering exceptional emergency and specialty veterinary care, ensuring pets receive the advanced medical attention they deserve for many years. Recognizing the need for high-quality veterinary services in underserved communities, <b>GCVS</b> is expanding its reach with a secondary satellite location in <b>Webster, TX.</b> This new facility will bring the same expertise, state-of-the-art technology, and compassionate care to a broader area, making critical and specialized treatments more accessible to pet owners. With this expansion, <b>GCVS</b> continues its mission of enhancing the well-being of animals and supporting the communities that love them.</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">About the Role:</span></span></b><br><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">As a <b>Client Service Representative</b>, you will play a crucial role in supporting our emergency, critical care and specialty departments while welcoming and assisting our guests.<br><b>Responsibilities Include (but not limited to):</b></span></span></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Educate and Support:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Appointment Coordination:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Communication Mastery:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Record Keeping:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.</span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Compensation:</span></span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span style=\"line-height:105%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">$18 - $20 </span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">depending on experience</span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span style=\"line-height:105%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">+ $3/hr </span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">weekend differential</span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span style=\"line-height:105%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">+$2/hr </span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:105%;\">overnight differential</span></span></span></span></span></span></li></ul></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Schedule:</span></span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Full Time (2 schedules available)</span></span></b></span></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><strong>Rotating Schedule:</strong><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><u>Week 1:</u> Monday - Thursday</span></span></b></span></span></span></span><ul style=\"list-style-type:square;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">2pm - 12am</span></span></span></span></span></span></li></ul></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\"><u>Week 2:</u> Sunday, Friday, Saturday</span></span></b></span></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">2pm - 2am</span></span></span></span></span></span></li></ul></li></ul></li><li style=\"margin-left:8px;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Set Schedule:</span></span></span></span></span></span></strong><ul><li style=\"margin-left:8px;\"><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Monday - Friday</span></span></span></span></span></span></strong><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">10am - 7pm</span></span></span></span></span></span></li></ul></li></ul></li></ul></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">What We're Looking For:</span></span></b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Exceptional First Impressions:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, <b><i>ensuring our clients and referring veterinarians feel valued and supported.</i></b></span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Adaptability and Multitasking:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> In our fast-paced environment, versatility is key. If you thrive on multitasking and can <b><i>navigate unexpected situations</i></b> with ease, you're the problem solver we're looking for.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Customer Service Excellence:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> If you've excelled in customer service, you know the importance of <b><i>building positive relationships</i></b>. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Flexibility and Adaptability:</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> Be a team player who <b><i>thrives in a collaborative environment</i></b>, adapting to situations where protocols may not apply and handling unanticipated tasks with grace.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\">Fluent English skills (speaking & reading)</span></span></b><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"> are required for the role; fluency in multiple languages a plus!</span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\">Benefits Include:</span></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">401(k) with matching</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Health, Dental, and Vision insurance</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Health Savings Account (HSA) / Flexible Spending Account (FSA)</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Life and Disability insurance</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Paid Time Off (PTO) and Holidays</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Employee Assistance Program and Discounts (including Pet Discount)</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Professional development and tuition assistance</span></span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Uniform stipend</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"line-height:107%;\">Retirement plan</span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:10pt;\">Why Choose Gulf Coast Veterinary Specialists- Nasa Parkway (GCVS-NP)?</span></b><br><b><span style=\"font-size:10pt;\">GCVS</span></b><span style=\"font-size:10pt;\"> is a leader in specialized care for companion animals, recognized for our dedication to excellence and collaboration with the veterinary community. <b>Our mission is to provide the highest standard of care through advanced diagnostics, innovative treatments, and compassionate service.</b> We would love to hear from dedicated professionals who are passionate about making a difference and are excited to grow alongside us. Join our team today and experience the culture you've been looking for!</span></span></span></span><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\">If you're ready to embark on a rewarding journey where you can truly make a difference while advancing your career, we want to hear from you! Join us in shaping the future of veterinary care and fostering a culture of excellence.</span></span></span></span><br> <div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10pt;\">For more information about our hospital, please visit </span><a href=\"https://www.gcvs.com\"><span style=\"font-size:10pt;\"><span style=\"color:#0000FF;\">https://www.gcvs.com</span></span></a></span></span></span><br> </div><div><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</span></span></i></span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10.5pt;\"><span style=\"font-family:'Segoe UI', sans-serif;\">Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.</span></span></i></span></span></span><br> </div>",
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