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    "requisitionDescription": "<div><div><div><p data-pasted=\"true\"><strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>Summary: </span></strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>The Housing Quality Standard (HQS) Inspections Manager is responsible for the supervision of the SMOC Rental Assistance Inspections department including staff management, overseeing operations of all inspection-related procedures, and managing regulations in accordance with Executive Office of Housing and Livable Communities (EOHLC) guidance. The Manager is also expected to conduct inspections, provide training and mentoring to new staff, oversee and ensure smooth workflow, and perform administrative duties as needed.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Why Work for SMOC?</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Primary Responsibilities:</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Day-to-day supervision of the HQS Inspectors and HQS Coordinator.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Oversee scheduling and completion of thorough HQS inspections of new units, existing units, and reinspection of those units.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Assist the Rental Assistance Director of Federal Programs in development and implementation of new programmatic practices and forms for streamlining, processing, and uniformity.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Monitor various types of inspections by conducting audit inspections.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Verify unit compliance based on health and safety requirements.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Conduct trainings for new staff and ongoing trainings for existing staff in relation to HQS/EOHLC regulations.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Manage the responsibilities of the HQS Inspections Coordinator and enter all Inspection data as necessary into the YARDI Software System module.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Maintain all necessary compliance rules related to Lead Paint Letters of Compliance by evaluating all LOC documents to verify their authenticity.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Manage and maintain a process to ensure that all property owners/landlords comply with Inspection related rules and regulations.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Assist staff with escalated issues or complaints.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Develop and maintain positive relationships with stakeholders including EOHLC, landlords, tenants, RAP Billing, Program Reps, RAFT, and other programs.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of work.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Attend &amp; participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies &amp; procedures.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned.&nbsp;</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong></span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge and Skill Requirements:</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Bachelor&#39;s Degree preferred.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Minimum of 1-2 years of housing program experience, 1-2 years managing staff preferred.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Knowledge of Excel, Windows, Word and PC&rsquo;s.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to work well in a very high volume and productivity environment.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to handle potentially stressful situations and sensitivity to the needs of economically disadvantaged clientele.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Valid Mass. Driver&rsquo;s License and insurance.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Nan McKay HQS Certification required.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Future HQS Certifications as required.</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Organizational Relationship:&nbsp;</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Directly reports to Director of Federal Programs - Rental Assistance</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Indirectly reports to Division Director, Housing Assistance Programs</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Direct reports of this position are Lead Inspector, HQS Inspectors, and Inspections Coordinator. &nbsp;&nbsp;</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirement:&nbsp;</strong>Physical effort required to do the job: &nbsp;Mobility to use office machines, sitting, standing, ability to lift archive boxes filled with files.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Working Conditions:</strong> This job requires working in many different conditions and places. There can be a significant amount of time required to be on the road and inspecting units. Therefore, conditions range from an office environment to an outdoor environment that can be dirty, wet, hot, cold, difficult, and risky. As part of the responsibilities of this position, Inspections Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. &nbsp;A successful background check is required.</span></p></div></div></div>\n<br/>Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break.<br/>35 Hours per week.",
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