Operations Specialist (Fishers, IN)

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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p dir=\"ltr\"><i>We are seeking an&#160;<b>Operations Specialist&#160;</b>in Fishers, IN. This is an on-site work position, and individual will be required to report into our Fishers office.&#160; &#160;</i><br><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage &#8212; our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.<br><br>Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.<br><br>We are seeking an Operations Specialist to join our vehicle team. This role will work with various federal, state, and country agencies to submit all necessary documentation required for fleet renewals, titles, registrations and licensing.&#160; &#160;<br><br><b><u>What You'll Do:</u></b><br><br>A successful <b>Operations Specialist (OS)</b>&#160;provides administrative support to ensure every customer transaction request, received via phone, mail, or email, is properly documented within our current tasking system, and manage the timely assignment of requests to the appropriate transactional queue.&#160;The OS will review the received request and/or documents to validate request is complete enough to provide to a transaction team for fulfillment. If&#160;additional information is needed, the OS will follow up with the Requestor to obtain the documentation. The OS will update internal systems with faxed copies of registrations and plate information. The OS will also send weekly reports of missing documents to complete monthly renewals.&#160;</span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Starting wage of $18 per hour or approximately $37,440 USD annually.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Location: Position is in office-&#160;based in our Fishers, IN office.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Hours: Monday &#8211; Friday, 8:00am &#8211; 4:30pm ET (40-hour work week)</span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Responsibilities:</b></span></span></span><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ensure inbound transactional tasks from customers received via phone, mail, or e-mail, are appropriately documented within the tasking system (RoadReady)&#160;and routed to the appropriate operational teams for fulfillment.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Update internal systems (TFMS) with updated location and/or vehicle information as provided by our customers.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\">Provide recurring reporting to customers for required documents.</span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Complete administrative tasks associated with ad hoc task folder creation, citation management, and title audit support.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Performs other duties as assigned by management</span></span></span></span></li></ul><div style=\"margin-bottom:11px;\">",
    "description_text": "We are seeking an  Operations Specialist  in Fishers, IN. This is an on-site work position, and individual will be required to report into our Fishers office.\n At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.\nSay hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.\nWe are seeking an Operations Specialist to join our vehicle team. This role will work with various federal, state, and country agencies to submit all necessary documentation required for fleet renewals, titles, registrations and licensing.\n What You'll Do:\nA successful Operations Specialist (OS)  provides administrative support to ensure every customer transaction request, received via phone, mail, or email, is properly documented within our current tasking system, and manage the timely assignment of requests to the appropriate transactional queue. The OS will review the received request and/or documents to validate request is complete enough to provide to a transaction team for fulfillment. If additional information is needed, the OS will follow up with the Requestor to obtain the documentation. The OS will update internal systems with faxed copies of registrations and plate information. The OS will also send weekly reports of missing documents to complete monthly renewals.\n Starting wage of $18 per hour or approximately $37,440 USD annually.\n Location: Position is in office- based in our Fishers, IN office.\n Hours: Monday – Friday, 8:00am – 4:30pm ET (40-hour work week)\n Responsibilities: Ensure inbound transactional tasks from customers received via phone, mail, or e-mail, are appropriately documented within the tasking system (RoadReady) and routed to the appropriate operational teams for fulfillment.\n Update internal systems (TFMS) with updated location and/or vehicle information as provided by our customers.\n Provide recurring reporting to customers for required documents.\n Complete administrative tasks associated with ad hoc task folder creation, citation management, and title audit support.\n Performs other duties as assigned by management",
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