Account Manager

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Zapopan, Jalisco, 45116, Mexico",
    "city": "Zapopan",
    "region": "Jalisco",
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    "is_remote": true,
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  "launch_scope": {
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    "included": true,
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      "region": "Jalisco",
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  "remote_policy": "remote",
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    "id": "163",
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    "location": {
      "city": "Zapopan",
      "state": "Jalisco"
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    "atsLocation": {
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    "departmentId": "18463",
    "locationType": "2",
    "jobOpeningName": "Account Manager",
    "departmentLabel": "Desarrollo de Software",
    "employmentStatusLabel": "Full-Time"
  },
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    "location": {
      "city": "Zapopan",
      "state": "Jalisco",
      "postalCode": "45116",
      "addressCountry": "Mexico"
    },
    "datePosted": "2026-05-19",
    "atsLocation": {
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    "description": "<p><span style=\"font-weight: bold\">Account Manager (Full-Time | Hybrid)</span><br><br>Are you a proactive, customer-focused professional with a passion for technology? We are seeking a full-time Account Manager to build strong client relationships, drive customer success, and identify opportunities for growth within our SaaS platform.</p>\n<p><br><span style=\"font-weight: bold\">Key Responsibilities:</span><br>• Client Relationship Management: Develop and nurture strong, long-term relationships with clients, serving as their primary point of contact and trusted advisor.<br>• Customer Success &amp; Satisfaction: Ensure clients get the most value from Servis.ai by understanding their needs, proactively addressing concerns, and guiding customers through best practices to maximize their success with Servis.ai.<br>• Performance &amp; Adoption Monitoring: Track client engagement, adoption, and key performance metrics, providing regular reports and actionable insights on account health and opportunities for improvement.<br>• Renewals &amp; Contract Management: Manage contract renewals and compliance, ensuring a seamless process while maintaining strong client relationships.<br>• Proactive Issue Resolution: Anticipate challenges and work swiftly to resolve issues, ensuring a smooth and positive client experience.<br>• Account Strategy &amp; Coordination: Collaborate with internal teams to deliver a seamless experience and drive customer success.<br><br><span style=\"font-weight: bold\">Qualifications:</span><br>• 2+ years of experience in account management, customer service, or software support.<br>• Strong communication skills with advanced English proficiency (spoken and written).<br>•  Strong ability to work independently, anticipate needs, and proactively problem-solve, while maintaining a positive and team-oriented mindset.<br>• Experience in sales or upselling is a plus.<br>• A genuine interest in software and technology.<br><br><span style=\"font-weight: bold\">Why Join Us?</span><br>At Servis.ai, we’re passionate about helping businesses streamline their operations with cutting-edge AI technology. As part of our Account Management Team, you’ll play a crucial role in shaping customer success, fostering long-term partnerships, and contributing to our company’s growth. Enjoy a collaborative team, remote flexibility, and the opportunity to grow within a fast-moving SaaS environment. If you’re looking for an exciting role where you can make a real impact, we’d love to hear from you!<br><br>🟢 <em>This role is offered by Servis.ai and shared by GrainChain as part of our joint initiatives.<br>📍 <span style=\"font-weight: bold\">Country:</span> Mexico / LATAM<br>📧 <span style=\"font-weight: bold\">Recruitment Email:</span> <a target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a></em><br></p>",
    "compensation": null,
    "departmentId": "18463",
    "locationType": "2",
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    "jobOpeningName": "Account Manager",
    "departmentLabel": "Desarrollo de Software",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://grainchain.bamboohr.com/careers/163",
    "employmentStatusLabel": "Full-Time"
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