Office Manager

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    "requisitionDescription": "<div><div><div><p><strong>Job Summary:</strong></p><p>This individual is responsible for overseeing the day-to-day operational functions for the medical practice, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner; performing financial oversight, office and, insurance administration, and personnel management duties.</p><p><br></p><p><strong>Essential Functions:</strong></p><p><strong>Practice Staff Management</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Responsible for local human resources activities in consultation with corporate AVP Human Resources including staffing, time and attendance responsibilities.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Creates and/or maintains employee orientation and termination protocols</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Provides leadership, guidance, and expertise to all staff members</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Effectively communicates departmental activities to the entire staff</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Establishes a high-performance team that is efficient, knowledgeable, service-oriented, sharing responsibility for attaining the goals of the practice</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Implements AVP corporate policies and procedures and ensures staff compliance</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Assists staff with individual development plans and opportunities</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Counsels and/or administers disciplinary action to employees as necessary in line with AVP policies</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Prepares the master schedule</p><p><strong>Administrative and Financial Responsibility</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Partners with the Practice Manager to develop strategic, financial and tactical plans and objectives for the practice to meet outline objectives.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Manages front office operations to maximize patient satisfaction, collection of payments, and customer service efforts</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Monitors departmental budgets, regulatory compliance, contracts and vendor relations.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Prepares daily financial and insurance reconciliations.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Orders clinical, office and stationary supplies, arranges for maintenance, repair, smooth functioning, purchase of new equipment for physicians and staff, including workstations, business and medical equipment at the office, including, copiers, fax, phone and ophthalmic equipment.</p><p><br></p><p><strong>ESSENTIAL SKILLS AND ABILITIES:</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ability to adjust communications to fit the needs and level of understanding of the receiver</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ability to establish and maintain excellent client relationship, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ability to provide leadership and influence others</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ability to solve problems and identify solutions</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Knowledge of ophthalmology services</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Knowledge of billing and insurance regulations</p><p><strong>REQUIRED COMPETENCIES</strong></p><p>1.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Excellent judgment, dependability, and conscientiousness.&nbsp;</p><p>2.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Demonstrated high ethical standards and integrity.</p><p>3.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Demonstrated attention to detail</p><p>4.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Demonstrated accuracy and thoroughness; monitors own work to ensure quality.</p><p>5.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy</p><p>6.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Professionalism: displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments, dresses appropriately and is well groomed.</p><p>7.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.</p><p><br></p><p><strong>Education and Experience</strong></p><p>1.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Bachelor&rsquo;s degree in management or healthcare field&nbsp;</p><p>2.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Five years progressive medical practice experience</p><p>3.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Computer literacy especially with EMR systems</p><p>4.<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Knowledge of medical practices, terminology, and reimbursement policies</p><p><br></p><p><strong>PHYSICAL DEMANDS</strong></p><p>The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>Physical demands: While performing the duties of this job, employee is required to walk frequently; sit frequently; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms, ability to keep hand and arm steady while moving your arm or while holding your arm and hand in one position; talk and hear and communicate with speech clarity continually; climb, balance, and stoop, kneel, and bend occasionally. Employee must lift and/or move 50 pounds occasionally.&nbsp;</p><p>Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception.</p><p>Work environment: Setting typical of an optometry practice with office type features.&nbsp;</p><p><br></p><p><strong>JOB DETAILS &amp; BENEFITS</strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Seeking full-time applicants</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Full-Time employees are eligible for:</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;     </span>Medical, Dental, and 401(k) through the company&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;     &nbsp;</span>Generous PTO plans and paid holidays</p><p><br></p></div></div></div>\n",
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