Program Representative, Project Based Voucher

{
  "content_hash": "524c09b85dedd5e8b2fa5eebacf96f965ae55beb137c49a3595cb3e0d3036d8f",
  "source_hash": "8534bdf3a0e0e5ea99e771b24ba135cc95f9eff601e44fb81853d6c5b0abbac0",
  "last_changed_at": "2026-06-06T12:16:49.446Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "7 Bishop Street, Framingham, MA, Framingham, MA, US, Framingham, MA",
    "city": "7 Bishop Street",
    "region": "MA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 25,
  "salary_min": 23,
  "inferred_at": "2026-06-06T12:16:49.322Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "7 Bishop Street, Framingham, MA, Framingham, MA, US, Framingham, MA",
      "city": "7 Bishop Street",
      "region": "MA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": "hour",
  "workplace_type": "hybrid",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201187759867_1",
    "postDate": "2026-05-19T14:16:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 25,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 23,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-19T14:16Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:16Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "592391"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Professional"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "23 To 25 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Program Representative, Project Based Voucher",
    "clientRequisitionID": "4084",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Framingham",
          "postalCode": "01702",
          "countrySubdivisionLevel1": {
            "codeValue": "MA"
          }
        },
        "nameCode": {
          "shortName": "7 Bishop Street, Framingham, MA, Framingham, MA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><p data-pasted=\"true\"><strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>Summary:</span></strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>&nbsp;The Rental Assistance Program Project Based Voucher (PBVs) Representative is responsible for assurance and enforcement of regulations of the PBV programs which includes overseeing and conducting day to day operations of in accordance to the Housing and Urban Development (HUD) and Executive Office of Housing and Livable Communities (EOHLC) policies and procedures.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Why Work for SMOC?</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Primary Responsibilities:</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Perform regular recertification of households including E.I.V on-line income verification, third party income verification, verification of assets, verification of all household members status.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Process household status changes, income status changes and prepare lease and contract.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Adhere to rules and regulations as stipulated in federal and state guidelines and implement any necessary changes in accordance with EOHLC/HUD policies.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Data entry for monthly electronic submittal to PIC.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Scanning of client and landlord documents into database.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ongoing telephone, voicemail and email response resolution to tenants / landlords, advocates and agency personnel.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Act as client and Section 8 Program advocate by making appropriate referrals when necessary.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Maintain organized files in accordance to the File Protocol.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Interpret and apply a variety of rules and regulations to remain in compliance with performance expectations.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Attend trainings as required by SMOC / EOHLC / HUD.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Oversee the leasing process for applicants for existing and new project-based properties including obtaining verifying documentation, screening for eligibility, conducting briefings and coordinating with the Inspections&rsquo; department to ensure compliance of the Housing Quality Standards for vacant units.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Process paperwork for New Admissions.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of work.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Attend &amp; participate in team meetings as requested and communicate effectively with clients and staff in other areas.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies &amp; procedures. &nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned.&nbsp;</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge and Skill Requirements:</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>BS/BA or Associate Degree in human services preferred</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Bilingual in Spanish a plus&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Strong attention to detail</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to interpret and apply state and federal housing rules and regulations</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Knowledge of Excel, Windows, Word and PCs</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Basic mathematics skills required to calculate rental portions&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to work well in a high volume and productivity environment</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to handle potentially stressful situations and sensitivity to the needs of economically disadvantaged clientele</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Highly skilled in multitasking</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Strong verbal and written communication skills</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Experience with adhering to confidentiality requirements</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Must meet all required EOHLC program certifications within 1 year or have at least 2 years of experience working with EOHLC/HUD Rental Assistance programs.&nbsp;</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Organizational Relationship:&nbsp;</strong>Directly reports to Federal Programs Manager. Indirectly reports to Assistant Program Director, Program Director, Division Director and Program Director. Direct reports of this position are none. &nbsp; &nbsp; &nbsp; &nbsp;</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirement:</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Mobility to use office machines</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to lift up to 30 lbs.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to ascend and descend stairs. &nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to travel to and from project-based sites and the main office during business hours. &nbsp;</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Working Conditions:</strong> As part of the responsibilities of this position, the Program Representative will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. &nbsp;A successful background check is required.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Hybrid Work Option:&nbsp;</strong>Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Program Representative position is eligible to work from home <strong>0-20%</strong> of the week in scheduling coordination with the department manager.</span></p></div></div></div></div>\n<br/>Monday through Friday: 9:00AM - 5:00PM. Includes 1-hour unpaid lunch break.<br/>35 Hours per week.",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201187759867_1",
    "postDate": "2026-05-19T14:16:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 25,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 23,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-19T14:16Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:16Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "592391"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Professional"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "23 To 25 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Program Representative, Project Based Voucher",
    "clientRequisitionID": "4084",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Framingham",
          "postalCode": "01702",
          "countrySubdivisionLevel1": {
            "codeValue": "MA"
          }
        },
        "nameCode": {
          "shortName": "7 Bishop Street, Framingham, MA, Framingham, MA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/592391?cid=fc885624-2a2d-468f-be29-6f43fedd2c45&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 13624
  },
  "detail_errors": []
}