Platform Engineering Lead

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">Platform Engineering Lead</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Location:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Remote, East Coast US or similar time zone (flexible hours to collaborate with colleagues in Europe, the Americas and Asia)</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Reports to:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> VP of Engineering</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">About Endless Access</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-style: italic\">Our vision is simple: the whole world, empowered.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Endless Access is tackling one of the defining challenges of our time: how do you educate entire nations of young people in today's most valuable skills when they may lack reliable internet, expensive devices, or access to quality education? We believe access to digital tools and skills is foundational - not just to individual opportunity, but to closing the global digital divide. Through our learning programs and open-source initiatives, we work to ensure that underserved communities worldwide can become not just digital consumers, but creators.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Our strategy revolves around Community Game Making. Our flagship project, Threadbare, is a free, open-source game built to be fun to play and approachable to contributors at every skill level. Around it, we've built a learning community where young people progress from player to creator to contributor - developing real, transferable skills in game development and the broader digital economy through peer-to-peer mentorship and collaborative project work. We've proven the model works with thousands of learners across the Global South, and we're now ready to scale to millions.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">About the Role</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">At the center of our community is a web platform that weaves together learning experiences, learner recognition, portfolio publishing, and the tools contributors need to participate in a real game project. We're looking for a Platform Engineering Lead to own the technical direction and day-to-day engineering operations of that platform. This is a hands-on role that combines deep technical expertise with team and delivery management.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">On the technical side, you'll drive architecture decisions, set code standards, and participate actively in engineering - solving complex problems and ensuring high-quality output across a full-stack codebase. You'll also lead the team's engineering practices, from code review and QA to monitoring and the smart use of AI tools to keep the team moving fast.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">On the people and delivery side, you'll run the team's agile processes - standups, sprint planning, retrospectives, issue triage - and serve as the primary point of contact between engineers and the rest of the organization. You'll work closely with Product to establish roadmap priorities, validate work in progress against product intentions, and help translate product requirements into actionable engineering work.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This is a role for someone who leads from the front - technically sharp, operationally rigorous, and able to keep a distributed team aligned and moving at pace.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Tech stack: Node.js, Nuxt/Vue, Apollo, GraphQL</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">What We’re Looking For</span></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Expertise in web development (Javascript/Typescript), working across frontend, backend and databases. You craft complex systems without difficulty, and you’re recognised for your ability to swiftly solve the most complicated engineering problems.</span></li>\n</ul>\n<p><br></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong engineering team management experience. You can smoothly and effectively run the day-to-day agile engineering processes of a small team.</span></li>\n</ul>\n<p><br></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Product collaboration skills. You can help take product features from ideation to actionable tickets, working closely with the Product Manager on planning and prioritisation. You’re a key part of the product roadmap formation, with enough product instinct to push back constructively when needed and to help the team stay focused on the right problems.</span></li>\n</ul>\n<p><br></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Meticulous communication and organisational skills. You don’t let requests get dropped or questions go unanswered. You ensure key information gets recorded in the right places. You ensure the team understands what we’re doing and why, even in those eventful moments when everything is rapidly changing. In addition to engineers, you regularly collaborate with product management, marketing, and other departments.</span></li>\n</ul>\n<p><br></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Agility &amp; adaptability. You regularly use AI technologies to maximize your productivity. You can embody our team values and ways of working. You work at a blazing fast pace and your colleagues have to work hard to keep up with you. You’re comfortable working with distributed teams and cultural variance across US, Mexico, Middle East &amp; India.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Required:</span></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">8+ years software development experience</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">2+ years engineering team management experience</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">1+ years experience using AI technologies in professional context</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Preferred:</span></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience improving team practices and processes in a fast-paced environment</span></li>\n</ul>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Technical mentorship experience</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience building teams that scaled or transitioned to other organisations</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Technical leadership</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">:</span></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Drive code standards &amp; technical architecture norms</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Own technical/engineering roadmap and architecture</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Seek and implement best engineering practices (e.g. how AI can help internal engineering, how to improve monitoring &amp; incident response, shared code review norms, technical documentation, how to get the most out of QA)</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Participate in thorough code review to ensure quality and contribute to team momentum</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Participate in software engineering offering a high degree of proficiency</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Team operations &amp; delivery:</span></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Run day-to-day operations (standups, sprint planning, retrospective, issue triage)</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Enhance team communication and collaboration, define practices such as meeting schedule and structure, rituals, and team updates.</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Report of progress against roadmap to Product Manager, flagging risks</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Produce agile estimates for delivery schedule</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Communicate priorities within the team &amp; assign resources</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Raise &amp; resolve impediments that are slowing down progress</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Act as a primary point of contact between the engineers &amp; rest of business, day-to-day responsiveness for bugs &amp; questions e.g. “how does chat work”</span></li>\n</ul>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Provide input to VP Engineering on technical strategy and team needs</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Product collaboration:</span></p>\n<ul>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Validate work in progress against requirements and product intentions</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure the team understands the product strategy (in collaboration with Product Manager)</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Contribute to roadmap planning and prioritization discussions (in collaboration with Product Manager)</span></li>\n<li style=\"list-style-type: disc;\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Translate product requirements into well-defined engineering tickets and team priorities</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">Not Sure You Meet 100% of Requirements?</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Studies show that women and people from underrepresented backgrounds often hesitate to apply unless they meet every listed qualification. At Endless, we know that building a truly inclusive digital future means bringing together diverse perspectives and experiences. If you're excited about this role and our mission to expand access to technology, we strongly encourage you to apply—even if you don't check every box. Your unique perspective could be exactly what we need.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">Endless is an Equal Opportunity Employer</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We are committed to building a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who share our passion for games, education, and creating opportunities for underserved learners. Endless provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></p>\n<p><em><br></em></p>\n<p><em><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Learn more:</span><a href=\"http://endlessaccess.org\" target=\"_blank\" rel=\"noopener noreferrer\"><br><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">http://endlessaccess.org</span></a></em></p>",
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