Clinic Manager

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    "requisitionDescription": "<div><p id=\"isPasted\"><strong>Job Summary</strong>:&nbsp;Works closely, in consultative capacity, with program managers, administrative staff and physicians to ensure professional, technical and smooth operation of 6+ clinical behavioral health units. Works collaboratively with physicians and department staff to maintain practice efficiency, service quality and customer service.&nbsp;Aides in implementation of business strategy by conducting&nbsp;analytical review of SPQM data.&nbsp;</p><p>&nbsp;</p><p><strong>Essential Functions</strong>:&nbsp;<em>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></p><ul><li>Works closely, in consultative capacity, with program managers, administrative staff and physicians to ensure professional, technical and smooth operation of 6+ clinical business units.&nbsp;</li><li>Works collaboratively with physicians and department staff to maintain practice efficiency, service quality and customer service.&nbsp;</li><li>Aides in implementation of business strategy by conducting&nbsp;analytical review of SPQM data.&nbsp;</li><li>Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.</li><li>Ensures all policies, procedures and work flows are followed on a day-to-day basis. &nbsp;</li><li>Performs related duties as assigned.</li><li>Works closely with prescribing staff, coordinating all aspects of professional medical services.&nbsp;</li><li>Trains and orients new physicians in practice operations, including electronic medical record and prescribing software.&nbsp;</li><li>Develop and maintain continual education support to promote efficiency.&nbsp;</li><li>Consults with the managers to identify training needs and develop curriculum to match these needs.</li><li>Continually evaluate procedures to monitor and analyze course effectiveness and update curriculum as needed.&nbsp;</li><li>Provides continual support to aide in meeting agency goals.</li><li>Ensure quality and efficiency standards through staffing,&nbsp;scheduling, patient flow, performance management and other office goals.</li><li>Regularly monitors all key performance areas: staffing levels, schedules, collections, outside &amp; internal&nbsp;</li><li>Manages and drives consistent revenue growth and profitability improvements in the clinic(s).&nbsp;</li><li>Keeps abreast of reimbursement procedures, insurance requirements and regulations and communicates necessary information to team members.&nbsp;</li><li>Monitor all financial and operational metrics ensuring deviations from plan are addressed timely and appropriately.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Required Knowledge &amp; Skills:</strong></p><ul><li>Ability to communicate effectively in written and verbal form.</li><li>Ability to analytically and effectively use computer software.</li><li>Ability to read, understand and follow written and oral instruction.&nbsp;</li><li>Ability to remain calm and react effectively during emergency situations.</li><li>Ability to establish and maintain effective working relationships with physicians, patients, staff and the public.&nbsp;</li><li>Ability to work as a team.</li><li>Ability to multi-task &ndash; Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.<br>&nbsp;Ability to establish priorities and coordinate work activities.</li><li>Organizational ability &ndash; Demonstrates a systematic approach in carrying out assignments. Knowledge of office management and human resource management practices.&nbsp;</li><li>Knowledge of health care administration principles.</li><li>Skills in Leadership and able to manage changing priorities</li></ul><p><strong>&nbsp;</strong></p><p><strong>Competencies:</strong></p><p>Communication</p><p>Accountability/Responsibility</p><p>Cooperation/Teamwork</p><p>Creative Thinking</p><p>Customer Service</p><p>Dependability</p><p>Flexibility</p><p>Initiative</p><p>Analytical Data Gathering</p><p>Job Knowledge</p><p>Judgement</p><p>Professionalism</p><p>Quality/Quantity of Work</p><p>Leadership/Supervision</p><p>&nbsp;</p><p><strong>Required Education &amp; Experience:</strong>&nbsp;</p><p>Bachelor&rsquo;s degree in related field or high school diploma or GED with equivalent experience in a medical practice management role.</p><p><strong>&nbsp;</strong></p><p><strong>Supervisory Responsibilities</strong>:&nbsp;</p><ul type=\"disc\"><li>Clearly establishes and communicates goals and accountabilities;&nbsp;</li><li>Monitors and evaluates performance;&nbsp;</li><li>Provides effective feedback and coaching;&nbsp;</li><li>Identifies development needs and helps employees address them to achieve optimal performance and gain valuable skills that will translate into strong performance in future roles.</li><li>Develops innovative approaches to address problems and drive continuous improvement in programs and processes;</li><li>Communicates regularly with staff on progress toward defined goals and/or required results, providing specific feedback and initiating corrective action when defined goals and/or required results are not met.</li><li>Confers regularly with staff to review employee relations climate, specific problem areas, and actions necessary for improvement. &nbsp;</li><li>Evaluates employees at scheduled intervals, obtains and considers all relevant information in evaluations, and supports staff by giving praise and constructive criticism.&nbsp;</li><li>Recognizes contributions and celebrates accomplishments.</li><li>Motivates staff to improve quantity and quality of work performed and proves training and development opportunities as appropriate.</li></ul><p>&nbsp;</p><p><strong>Work Environment</strong>:&nbsp;This job operates in a professional office environment. &nbsp;This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. &nbsp;Some minor travel between Gateway sites is required.</p><p>&nbsp;</p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Physical Demands</strong>:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><p>&nbsp;</p><p>Employee is frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. &nbsp;Employee must frequently lift and/or move up to 15 pounds. &nbsp;Must have the ability to sit for long periods of time at a computer. &nbsp;Employee frequently uses fine hand/eye coordination, hearing and visual acuity. &nbsp;Lighting and temperature are adequate, and there are not hazardous or unpleasant condition caused by noise, dust, etc. Employee must be able to travel between Gateway sites. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>&nbsp;</p><p>Gateway BHS promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing.&nbsp;</p><p>&nbsp;</p><p><strong>Terms &amp; Conditions:</strong></p><p>It is expected that the employee will observe policy regarding the following terms and conditions.&nbsp;</p><ul class=\"decimal_type\"><li>Reporting to work when scheduled; begins and ends work as expected.</li><li>Reporting to supervisor upon knowledge of tardiness or absence.</li><li>Observes policies in accordance with lunch breaks.</li><li>Uses work time appropriately.</li><li>Requests and uses leave appropriately.</li><li>Dresses appropriately, according to site dress code.</li><li>Observes health, safety and sanitation policies.</li><li>Performs work according to rules, regulation, policies and guidelines.</li><li>Ensures licensure and certification are current and active without suspension or revocation throughout employment.</li><li>Ensures compliance with required training, including new employee orientation.</li><li>Does not engage in activities other that official business during work hours.</li><li>Does not report to work under the influence of alcohol or drugs.</li><li>Adheres to Gateway&rsquo;s Standards of Conduct 3.13 and Employee Ethics 3.23.</li></ul><p>&nbsp;</p><p><em>Any employee may be required to stay at or return to work during agency / program incidents and/or emergencies to perform duties specific to this position or perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and / or emergency.</em></p><p><em>&nbsp;</em></p><p><strong>Other Duties</strong>: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. &nbsp;Duties, responsibilities and activities may change at any time with or without notice.</p><p><br></p></div>\n<br/>Monday-Thursday 8:00 am-6:00 pm and Friday 8:00 am-12:00 pm<br/><br/>Office management experience",
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