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Head Teller - State Farm Rd (Guilderland, NY)

4a63a361 7dad 4122 98c5 C5e948f6d913 9200116054819 2 · State Farm Road, Guilderland, NY, US, Guilderland, NY · Active · $19–$22 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company4a63a361 7dad 4122 98c5 C5e948f6d913 9200116054819 2
TitleHead Teller - State Farm Rd (Guilderland, NY)
Normalized title-
Department / team-
LocationState Farm Road, NY, United States
Work model-
Employment typeFull Time
Salary$19–$22 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-01 / 2026-06-02
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 4a63a361 7dad 4122 98c5 C5e948f6d913 9200116054819 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in State Farm Road.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company4a63a361 7dad 4122 98c5 C5e948f6d913 9200116054819 2
Source215fcea6-f7e6-4a94-bd86-ede1b91730c1
ATS providerADP Workforce Now Recruiting

Description

Head Teller Reports to: Branch Manager Salary: NE14 ($19 - $22/hour) FLSA Status: Non-Exempt | Supervisory Role: Yes Why Join Us? At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member’s contribution and offer a supportive, collaborative work environment. In this role, you’ll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success. We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more! About the Head Teller Role The Head Teller provides exceptional customer service while accurately and efficiently completing customer transactions. This role ensures adherence to all bank operational, security, compliance, and privacy policies, maintaining the highest standards of confidentiality. The Head Teller oversees daily teller operations, supervises teller staff, and ensures that branch cash handling procedures are followed. Key Responsibilities Deliver Outstanding Customer Service: Create a warm, professional, and efficient environment where every customer feels valued. Proactively understand their needs and confidently recommend Trustco Bank products that support their goals. Leadership & Team Growth: Supervise, mentor, and coach tellers to ensure accuracy, efficiency, and exceptional service. Uphold strict compliance with all policies, acting as a role model. Oversee daily cash balancing and maintain detailed audit logs for accuracy. Manage cash shipments, including ordering, verifying, and distributing funds as needed. Transaction Handling: Process a variety of customer transactions—deposits, withdrawals, loan payments, check cashing—with precision. Handle verification, money orders, bank checks, and receipts efficiently. Manage credit card payments, safe deposit access, ATM maintenance, and night deposits smoothly. Reporting & Compliance: Prepare and submit detailed reports accurately and on time. Keep thorough transaction records in line with audit standards and regulations. This job description is not exhaustive; duties and responsibilities may change at any time with or without notice. Qualifications Required High school diploma or equivalent. Supervisory experience. Strong customer service and cash-handling experience. Excellent verbal communication and interpersonal skills in person, by phone, and via email. Fluent in English; bilingual a plus Access to reliable transportation Strong organizational skills with the ability to manage multiple priorities. Ability to work effectively in a collaborative team environment. Willingness to participate in ongoing training and development. Ability to lift 10–20 lbs., stand for extended periods. Preferred Bachelor’s degree. Previous banking or financial services experience. Schedule Full-time position with hours aligned to branch operations: Mon–Wed: 8:30 AM – 5:00 PM Thu–Fri: 8:30 AM – 6:00 PM Sat: 8:30 AM – 1:00 PM (rotating schedule) Sun: Closed Employees may need to remain 15–30 minutes after closing. Occasional travel for training, meetings, or branch support. Equal Employment Opportunity Statement: Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following: • Hiring, placement, upgrading, transfer, demotion or promotion • Recruitment, advertising or solicitation for employment • Treatment during employment • Rates of pay or other forms of compensation • Selection for training, including apprenticeship • Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Full job record

Job IDcc3c2d604d8cb6fcbb1a6e6673d1d871e90af3a2
Org ID662be1ca-e8dd-415d-a049-ed83fa01a7c1
Source ID215fcea6-f7e6-4a94-bd86-ede1b91730c1
Board ID215fcea6-f7e6-4a94-bd86-ede1b91730c1
Provideradp_workforcenow
Provider Job Key549339
TitleHead Teller - State Farm Rd (Guilderland, NY)
Normalized Title—
Statusactive
Activeyes
Location TextState Farm Road, Guilderland, NY, US, Guilderland, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityState Farm Road
Salary Raw19 To 22 (USD) Hourly
Salary Min19
Salary Max22
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4a63a361-7dad-4122-98c5-c5e948f6d913&ccId=9200116054819_2&lang=en_US&type=JS&jobId=549339&jwId=9201043193835_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4a63a361-7dad-4122-98c5-c5e948f6d913&ccId=9200116054819_2&lang=en_US&type=JS&jobId=549339&jwId=9201043193835_1
First Seen At2026-06-02 09:28:37Z
Last Seen At2026-06-06 13:12:42Z
Last Checked At2026-06-06 13:12:42Z
Last Changed At2026-06-06 13:12:42Z
Inactive At—
Source Posted At2026-06-01 15:07:00Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:center;line-height:normal;' data-pasted=\"true\"><strong><span style=\"font-size:27px;\">Head Teller</span></strong><span style='font-size:19px;font-family:\"Times New Roman\",serif;'><br> <strong>Reports to:</strong> Branch Manager<br> <strong>Salary:</strong> NE14 ($19 - $22/hour)&nbsp;<br> <strong>FLSA Status:</strong> Non-Exempt | <strong>Supervisory Role:</strong> Yes</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Why Join Us?</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>At Trustco Bank, we&rsquo;re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member&rsquo;s contribution and offer a supportive, collaborative work environment. In this role, you&rsquo;ll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>About the Head Teller Role</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>The Head Teller provides exceptional customer service while accurately and efficiently completing customer transactions. This role ensures adherence to all bank operational, security, compliance, and privacy policies, maintaining the highest standards of confidentiality. The Head Teller oversees daily teller operations, supervises teller staff, and ensures that branch cash handling procedures are followed.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Key Responsibilities</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Deliver Outstanding Customer Service: Create a warm, professional, and efficient environment where every customer feels valued. Proactively understand their needs and confidently recommend Trustco Bank products that support their goals.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Leadership &amp; Team Growth: Supervise, mentor, and coach tellers to ensure accuracy, efficiency, and exceptional service. Uphold strict compliance with all policies, acting as a role model. Oversee daily cash balancing and maintain detailed audit logs for accuracy. Manage cash shipments, including ordering, verifying, and distributing funds as needed.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Transaction Handling: Process a variety of customer transactions&mdash;deposits, withdrawals, loan payments, check cashing&mdash;with precision. Handle verification, money orders, bank checks, and receipts efficiently. Manage credit card payments, safe deposit access, ATM maintenance, and night deposits smoothly.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='font-family:\"Times New Roman\",serif;'>Reporting &amp; Compliance: Prepare and submit detailed reports accurately and on time. Keep thorough transaction records in line with audit standards and regulations.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><em><span style='font-family:\"Times New Roman\",serif;'>This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.</span></em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Qualifications</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Required</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>High school diploma or equivalent.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Supervisory experience.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Strong customer service and cash-handling experience.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Excellent verbal communication and interpersonal skills in person, by phone, and via email.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Fluent in English; bilingual a plus</span></li></ul><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:106%;font-family:\"Times New Roman\",serif;font-size:16px;'>Access to reliable transportation&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:106%;font-family:\"Times New Roman\",serif;font-size:16px;'>Strong organizational skills with the ability to manage multiple priorities.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:106%;font-family:\"Times New Roman\",serif;font-size:16px;'>Ability to work effectively in a collaborative team environment.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:106%;font-family:\"Times New Roman\",serif;font-size:16px;'>Willingness to participate in ongoing training and development.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:106%;font-family:\"Times New Roman\",serif;font-size:16px;'>Ability to lift 10&ndash;20 lbs., stand for extended periods.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Preferred</span></strong></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Bachelor&rsquo;s degree.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Previous banking or financial services experience.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Schedule</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Full-time position with hours aligned to branch operations:</span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Mon&ndash;Wed:</span></strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;8:30 AM &ndash; 5:00 PM</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Thu&ndash;Fri:</span></strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;8:30 AM &ndash; 6:00 PM</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Sat:</span></strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;8:30 AM &ndash; 1:00 PM (rotating schedule)</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;line-height:normal;\"><strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Sun:</span></strong><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;Closed</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>Employees may need to remain 15&ndash;30 minutes after closing. Occasional travel for training, meetings, or branch support.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><span style='font-size:24px;font-family:\"Times New Roman\",serif;'>Equal Employment Opportunity Statement:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'><br>Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&bull; Hiring, placement, upgrading, transfer, demotion or promotion</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&bull; Recruitment, advertising or solicitation for employment</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&bull; Treatment during employment</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&bull; Rates of pay or other forms of compensation</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&bull; Selection for training, including apprenticeship</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>&bull; Layoff or termination</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:16px;font-family:\"Times New Roman\",serif;'>It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.</span></p>\n",
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