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Communications Operator

7889f006 4c3f 49f9 931b A7ffd827148d 9200389848466 2 · Wooster Community Hospital, Wooster, OH, US, Wooster, OH · Active · $15–$20 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company7889f006 4c3f 49f9 931b A7ffd827148d 9200389848466 2
TitleCommunications Operator
Normalized title-
Department / team-
LocationWooster Community Hospital, OH, United States
Work model-
Employment typeFull Time
Salary$15–$20 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-09 / 2026-06-10
Changed / last seen2026-06-19 / 2026-06-19

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PageWhat it containsOpen
Company jobsActive postings from 7889f006 4c3f 49f9 931b A7ffd827148d 9200389848466 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Wooster Community Hospital.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company7889f006 4c3f 49f9 931b A7ffd827148d 9200389848466 2
Sourcec0b8ed5b-90ea-41bc-a95f-67ec5da0bfa5
ATS providerADP Workforce Now Recruiting

Description

WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION Switchboard Operator MAIN FUNCTION: Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager systems for authorized personnel; answers Medic Alert and Doctor's Registry phone systems; handles overhead paging for code blue, fire, and other emergency situations. RESPONSIBLE TO: Telecommunications Specialist & Switchboard Supervisor MUST HAVE REQUIREMENTS High School diploma or GED. No written disciplinary action within the last 12 months. Computer experience, Word Processing, Windows. PREFERRED ATTRIBUTES: Previous business office and switchboard experience. Demonstrated effective oral communication skills. 911 dispatcher experience Contact/Call Center experience Duties and Responsibilities: Operations: Follows Appropriate Service Standards while performing and documenting the check list per shift and written policies Maintains Operator Console, and Code instructions per guidance from the Life Safety Committee Pages authorized personnel according to established procedures. Answers, prioritize and document Medical Alert calls Performs paging for emergency situations, such as, fire, code blue and other disaster codes. Documents actions in detail. Functions in professional manner, prioritizing critical communications in a calm demeanor. Prepares outgoing mail by stamping, bundling, and certifying when appropriate. Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day. Processes patient valuables according to procedure Maintains time sheet in regard to vacation, sick and personal time. Submits corrections for missed punches. Communication: Maintains awareness of verbal / non-verbal communication in interactions with staff, other departments, customers, physicians, patients and families. Models effective communication and professionalism in all interactions with switchboard staff and hospital departments. Demonstrates empathy and understanding in communication of issues with customers. Properly utilize chain of command for all issues beyond capability Maintains patient and staff confidentiality in all communication interactions written, verbal, electronic and digital. Maintains documentation and logs to ensure that accurate information is available to staff and customers. Customer Service: Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external. Develop positive relationships with other departments to foster patient satisfaction. Promotes a positive team culture focused on reliability, courtesy, and service excellence in all switchboard interactions. Performs other duties as necessar y or as requested by the Telecommunications Specialist & Switchboard Supervisor.

Full job record

Job IDcc12abc4fb2c16748dce6d2a73f09d1a8a08132a
Org IDe785640d-2f6b-4ba9-a464-6ef14913afc6
Source IDc0b8ed5b-90ea-41bc-a95f-67ec5da0bfa5
Board IDc0b8ed5b-90ea-41bc-a95f-67ec5da0bfa5
Provideradp_workforcenow
Provider Job Key570041
TitleCommunications Operator
Normalized Title—
Statusactive
Activeyes
Location TextWooster Community Hospital, Wooster, OH, US, Wooster, OH
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionOH
CityWooster Community Hospital
Salary Raw15.28 To 19.72 (USD) Annually
Salary Min15.28
Salary Max19.72
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7889f006-4c3f-49f9-931b-a7ffd827148d&ccId=9200389848466_2&lang=en_US&type=JS&jobId=570041&jwId=9205196378008_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7889f006-4c3f-49f9-931b-a7ffd827148d&ccId=9200389848466_2&lang=en_US&type=JS&jobId=570041&jwId=9205196378008_1
First Seen At2026-06-10 13:39:48Z
Last Seen At2026-06-19 13:43:15Z
Last Checked At2026-06-19 13:43:15Z
Last Changed At2026-06-19 13:43:15Z
Inactive At—
Source Posted At2026-06-09 19:59:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=7889f006-4c3f-49f9-931b-a7ffd827148d|9200389848466_2/date=2026-06-19/2026-06-19T13-43-05-118Z-3bcc75730bcac01e39ff07ea1cee75b29d7fe7cc5a6365e30c445ecad96612fb.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><p data-pasted=\"true\"><strong>WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION</strong></p><p><u>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</u></p><p><strong>Switchboard Operator</strong></p><p><u>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</u></p><p><strong>MAIN FUNCTION:</strong></p><p>Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager systems for authorized personnel; answers Medic Alert and Doctor&#39;s Registry phone systems; handles overhead paging for code blue, fire, and other emergency situations.</p><p>&nbsp;</p><p><strong>RESPONSIBLE TO:&nbsp;</strong>Telecommunications Specialist &amp; Switchboard Supervisor</p><p>&nbsp;</p><p><strong>MUST HAVE REQUIREMENTS</strong></p><ul><li>High School diploma or GED.</li><li>No written disciplinary action within the last 12 months.</li><li>Computer experience, Word Processing, Windows.</li></ul><p>&nbsp;</p><p><strong>PREFERRED ATTRIBUTES:</strong></p><ul><li>Previous business office and switchboard experience.</li><li>Demonstrated effective oral communication skills.</li><li>911 dispatcher experience</li><li>Contact/Call Center experience</li></ul><p>&nbsp;</p><p><strong>Duties and Responsibilities:</strong></p><p><strong>Operations:</strong></p><ul><li>Follows Appropriate Service Standards while performing and documenting the check list per shift and written policies &nbsp;</li><li>Maintains Operator Console, and Code instructions per guidance from the Life Safety Committee</li><li>Pages authorized personnel according to established procedures.</li><li>Answers, prioritize and document Medical Alert calls</li><li>Performs paging for emergency situations, such as, fire, code blue and other disaster codes. Documents actions in detail. Functions in professional manner, prioritizing critical communications in a calm demeanor.</li><li>Prepares outgoing mail by stamping, bundling, and certifying when appropriate.</li><li>Prepares daily on-call lists and Doctor&#39;s Registry lists. Updates as indicated throughout day.</li><li>Processes patient valuables according to procedure</li><li>Maintains time sheet in regard to vacation, sick and personal time. &nbsp;Submits corrections for missed punches.&nbsp;</li></ul><h2><strong>Communication:</strong></h2><ul><li>Maintains awareness of verbal / non-verbal communication in interactions with staff, other departments, customers, physicians, patients and families.&nbsp;</li><li>Models effective communication and professionalism in all interactions with switchboard staff and hospital departments.</li><li>Demonstrates empathy and understanding in communication of issues with customers.&nbsp;</li><li>Properly utilize chain of command for all issues beyond capability</li><li>Maintains patient and staff confidentiality in all communication interactions written, verbal, electronic and digital.&nbsp;</li><li>Maintains documentation and logs to ensure that accurate information is available to staff and customers.</li></ul><h2><strong>Customer Service:&nbsp;</strong></h2><ul><li>Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external.&nbsp;</li><li>Develop positive relationships with other departments to foster patient satisfaction.&nbsp;</li><li>Promotes a positive team culture focused on reliability, courtesy, and service excellence in all switchboard interactions.</li></ul><p>&nbsp;</p><p><u>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</u></p><p>&nbsp;</p><p><strong>Performs other duties as necessar</strong>y or as requested by the Telecommunications Specialist &amp; Switchboard Supervisor.&nbsp;</p></div></div>\n",
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