Patient Service Coordinator

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    "requisitionDescription": "<div><div><div><div><div>\n    <link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style=\"font-size:16px;line-height:107%;\">Summary &amp; Requirements</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"font-size:16px;\">Description:</span></strong><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size:16px;\">Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. &nbsp;Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size:16px;\">The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style=\"font-size:16px;\">Education:</span></strong><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size:16px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; High School Diploma. &nbsp;Associates degree preferred</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-size:16px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style=\"font-size:16px;line-height:107%;\">Licensure &amp; Certification:</span></strong><span style=\"font-size:16px;line-height:107%;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;text-indent:.5in;'><span style=\"font-size:16px;line-height:107%;\">2 Years of experience in health care. &nbsp;Prosthetic/Orthotic care setting preferred.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style=\"font-size:16px;\">Experience:&nbsp;</span></strong></p><ol style=\"list-style-type: decimal;margin-left:undefined;\"><li><span style=\"line-height:115%;font-size:16px;\">Healthcare office support experience</span></li><li><span style=\"line-height:115%;font-size:16px;\">High volume administrative processing experience preferred</span></li><li><span style=\"line-height:115%;font-size:16px;\">Experience with Insurance verification processing preferred</span></li></ol><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style=\"font-size:16px;line-height:107%;\">Other Qualifications:</span></strong></p><ol style=\"list-style-type: decimal;margin-left:undefined;\"><li><span style=\"font-family:Calibri;font-size:16px;\">Knowledge of Microsoft Office software and general typing skills.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Experience with Microsoft Excel functions strongly preferred.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Demonstrates good communication, negotiation, and customer service skills.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Ability to index clinical referral documentation into the document storage computerized system.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information.</span></li></ol><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><u><span style=\"font-size:16px;line-height:107%;\">Essential Job Functions / Responsibilities</span></u></strong></p><ol style=\"list-style-type: decimal;margin-left:undefined;\"><li><span style=\"font-family:Calibri;font-size:16px;\">Entering data into the patient medical record in a timely and accurate manner.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Ensure that any changes in patient information are entered timely and accurately into the patient medical record.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Generate and process patient documentation in a timely and accurate fashion.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.).</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Communicate with referral sources to obtain prescriptions as required.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Answer clinic phones and direct calls to staff as needed.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Maintain professional relationships with insurance payer sources and referral sources.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Schedule initial evaluation and follow-up appointments for patients.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Coordinate practitioner schedules to meet patient needs.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Complete service estimates in an accurate and timely manner.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Collect co-pay amounts from patients as applicable per payor source.&nbsp;</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Initiate the development of patient payment plans / financial counseling support as needed.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.</span></li><li><span style=\"font-family:Calibri;font-size:16px;\">Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator</span></li><li><span style=\"font-family:Arial;font-size:16px;\">Maintains the confidentiality of patient and organization information at all times.</span></li></ol>\n    </div>\n  </div></div></div></div></div>\n",
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