Automotive Call Center Representative (BDC) - McCarthy Chevrolet

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    "departmentLabel": "Business Development Center",
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    "location": {
      "city": "Overland Park",
      "state": "Kansas",
      "postalCode": "66212",
      "addressCountry": "United States"
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    "datePosted": "2026-03-04",
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    "description": "<p><span style=\"color: rgb(34, 34, 34); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Automotive Call Center Representative/Business Development Representative</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">McCarthy Chevrolet- Overland Park is seeking to add a Business Development Representative to their Service Business Development Center. The Business Development Center is the heart of the dealership and is where our sales and service departments look for new customers. First impressions are key in this position as you are talking to the customer via phone, email, and text. As the Business Development Representative, you will be responsible for answering internet leads and customer inquiries. </span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Job Responsibilities:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Complete quality inbound and outbound calls, texts, and emails with customers</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Schedule service appointments and maintain service calendars </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Provide a high level of customer service </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Follow up with customers on their experience at the dealership</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong organizational skills and attention to detail are necessary</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Qualifications:</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must have Strong Communication Skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must be a self-starter</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong organizational skills and attention to detail are necessary. </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">High School Diploma or GED</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must be goal driven</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Must be flexible and reliable</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Bilingual a plus!!  </span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: #212121\">McCarthy Employment Perks</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Closed on Sundays!</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Medical Insurance</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Dental Insurance</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Vision Insurance</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Life Insurance</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Health Savings Account</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">401(k) with Company Match</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Paid Vacation and Holidays</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Employee Discounts on Vehicles, Service &amp; Parts</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Employee Assistance Program</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Referral Bonuses</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Paid Training</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Community and Charity Involvement</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">If this sounds like the job for you, <span style=\"text-decoration: underline\">apply now</span>!! </span></p>",
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    "jobOpeningName": "Automotive Call Center Representative (BDC) - McCarthy Chevrolet",
    "departmentLabel": "Business Development Center",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://mccarthyautogroup.bamboohr.com/careers/1218",
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